Upfirst

No phone app

  • Recognised40% of the score71
  • Phone app26% of the score0
  • Documented20% of the score61
  • Free plan14% of the score0
Free plan
Trial only
Paid plans from
$24.95/mo
Runs on
api, Web

Summary

Upfirst is ranked #17 of 35 in virtual receptionist services on Samsung Mobile US Press. It runs on API, Web. There is no free plan. A free trial is offered. Paid plans start at $24.95/mo.

Upfirst plans and pricing

All plans
Starter $24.95/mo $24.95 / month; annual option shown as $20 / month, save 20% 30 calls · $1.50 per additional call upfirst.ai · 5 Oct 2026
Premium $59.95/mo $59.95 / month; annual option shown as $48 / month, save 20% 90 calls · $1 per additional call upfirst.ai · 5 Oct 2026
Pro (Most popular) $159.95/mo $159.95 / month; annual option shown as $128 / month, save 20% 300 calls · $.75 per additional call upfirst.ai · 5 Oct 2026
Scale $299/mo $299 / month; annual option shown as $240 / month, save 20% 600 calls · $.70 per additional call upfirst.ai · 5 Oct 2026
Custom Not published Volume pricing, tailored to you More than 600 calls · volume discounts · priority support · BAAs for compliance upfirst.ai · 5 Oct 2026

Compared on virtual receptionist services

Free plan
Noupfirst.ai
Paid from
$24.95/moupfirst.ai
Answering mode
aiupfirst.ai
Call qualification
Yesupfirst.ai
Message taking
Yesupfirst.ai
Call routing
Yesupfirst.ai
Appointment scheduling
Yesupfirst.ai
Multilingual answering
Yesupfirst.ai

Facts

Product
Upfirst is an AI answering service and virtual receptionist that answers business calls around the clock.upfirst.ai · 5 Oct 2026
Call handling
It can collect caller details, answer common questions, summarize calls, and provide transcripts and recordings by email or SMS.upfirst.ai · 5 Oct 2026
Appointments
The receptionist can check calendar availability and book appointments directly into supported calendars.upfirst.ai · 5 Oct 2026
Languages
Upfirst says it speaks English, Spanish, and more than 35 other languages.upfirst.ai · 5 Oct 2026
Integrations
The integrations page lists Acuity Scheduling, Calendly, Clio, Google Calendar, Make, Outlook, Square, Zapier, and custom integrations.upfirst.ai · 5 Oct 2026
CRM connection
Custom Actions can connect to any CRM that offers an API, and Zapier connects it to thousands of apps.upfirst.ai · 5 Oct 2026
Spam and billing
Spam, telemarketing, robocalls, calls under 15 seconds, and calls where the caller never speaks do not count toward the plan or incur charges.upfirst.ai · 5 Oct 2026
Trial
The free trial provides full access to every feature in the selected plan for 14 days, with no commitment.upfirst.ai · 5 Oct 2026
Phone number
Every plan includes a phone number, and customers can forward an existing cell, landline, or VoIP number without porting.upfirst.ai · 5 Oct 2026
Support
Human support is available Monday through Friday, 9 a.m. to 6 p.m. Eastern Time; an AI assistant is available on weekends, and Pro and Scale include priority support.upfirst.ai · 5 Oct 2026
Compliance
The Custom plan lists Business Associate Agreements for HIPAA-regulated businesses.upfirst.ai · 5 Oct 2026
Security
Upfirst publishes a security disclosure policy asking researchers to report vulnerabilities by email and avoid accessing or modifying other users’ data.upfirst.ai · 5 Oct 2026
Intended users
Upfirst describes itself as an answering service for small businesses and highlights use cases including law firms, real estate, and property management.upfirst.ai · 5 Oct 2026

Company

Headquarters
Miami, Florida, United Statesupfirst.ai · 28 Sept 2026

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Sources