Posh
Virginia Beach, Virginia, United States
What it is
Posh provides virtual receptionists for businesses that need calls answered and handled. The service can transfer callers, schedule appointments, capture leads, and take messages. Customers can choose live receptionists, AI receptionists, or a combination, and callers can be transferred to a live receptionist. Posh says live answering is available 24 hours a day, seven days a week, throughout the year.
The app supports call availability settings, private calling and texting, message notifications, voicemail transcription, contacts, and assistance requests. Listed integrations include Zapier, Calendly, Acuity, Google Calendar, Setmore, Rocket Matter, Clio, Zoho, HubSpot, and Salesforce; Posh says custom API integrations can connect with hundreds of other tools. Plans are billed monthly and priced by receptionist minutes, with per-minute charges for time beyond the allowance. Chïc costs $65 a month and includes zero receptionist minutes, with calls charged at $2.30 per minute. The seven-day trial ends after 250 receptionist minutes if that limit comes first, and does not require credit card information. Posh lists Android, iOS, and web access.
For and against
For
- Offers live, AI, or combined receptionist answering
- Live answering is listed around the clock
- Supports appointment scheduling and lead capture
- Lists integrations with scheduling and business tools
- Month-to-month agreements without long-term contracts
Against
- No free plan is listed
- Chïc costs $65 a month
- Chïc includes zero receptionist minutes
- Additional receptionist time is charged per minute
The verdict
Posh combines call answering with routing, appointment scheduling, and message handling across several plan levels. Compare each plan’s included minutes and per-minute rate, and note that the trial has both a seven-day and a 250-minute limit.
Who it suits
Posh describes its services for law firms, home services, real estate, and small businesses. It may suit teams that want live or AI call answering with appointment scheduling, lead capture, or message taking.
Plans and prices
Chïc
0 receptionist minutes included · $2.30 per minute
Read 4 Oct 2026 · posh.com
Vogue
50 receptionist minutes included · $2.20 per additional minute
Read 4 Oct 2026 · posh.com
Elegant
100 receptionist minutes included · $2.15 per additional minute
Read 4 Oct 2026 · posh.com
Luxurious
200 receptionist minutes included · $2.10 per additional minute
Read 4 Oct 2026 · posh.com
Prestigious
350 receptionist minutes included · $2.00 per additional minute
Read 4 Oct 2026 · posh.com
Lavish
500 receptionist minutes included · $1.95 per additional minute
Read 4 Oct 2026 · posh.com
Exclusive
1000 receptionist minutes included · $1.90 per additional minute
Read 4 Oct 2026 · posh.com
On the record
- App features
- The app supports call availability settings, private calling and texting, message notifications, voicemail transcription, contacts, and requests for assistance.posh.com · read 4 Oct 2026
- Company history
- Posh says its virtual receptionist brand launched in early 2021 after its team had more than 20 years of call-answering industry experience.posh.com · read 4 Oct 2026
- Company location
- Posh says its receptionists work from its Virginia Beach headquarters and that it does not outsource calls.posh.com · read 4 Oct 2026
- Contract and billing
- Posh says it bills monthly and uses month-to-month agreements without long-term contracts.posh.com · read 4 Oct 2026
- Custom integrations
- Posh says it can use a custom API to integrate with hundreds of other tools.posh.com · read 4 Oct 2026
- Healthcare compliance claim
- Posh lists its service as 100% HIPAA-compliant.posh.com · read 4 Oct 2026
- Hours
- Posh says its live answering service is available 24 hours a day, seven days a week, 365 days a year.posh.com · read 4 Oct 2026
- Integrations
- Posh lists Zapier, Calendly, Acuity, Google Calendar, Setmore, Rocket Matter, Clio, Zoho, HubSpot, and Salesforce integrations.posh.com · read 4 Oct 2026
- Live and AI answering
- Customers can use live receptionists, AI receptionists, or a combination of both, with callers able to transfer to a live receptionist.posh.com · read 4 Oct 2026
- Security and privacy
- Posh says accounts require a unique login and password to access messages and manage accounts through its app or portal.posh.com · read 4 Oct 2026
- Service
- Posh provides virtual receptionists that answer business calls, transfer callers, schedule appointments, capture leads, and take messages.posh.com · read 4 Oct 2026
- Service limits
- Plans are priced by receptionist minutes, and time beyond the included allowance is charged at a per-minute rate.posh.com · read 4 Oct 2026
- Support
- Posh lists client support by phone at 833-400-7674 and by email at [email protected].posh.com · read 4 Oct 2026
- Trial
- The pricing FAQ says the free trial lasts seven days or 250 receptionist minutes, whichever comes first, and requires no credit card information.posh.com · read 4 Oct 2026
- Who it serves
- Posh describes services for law firms, home services, real estate, and small businesses.posh.com · read 4 Oct 2026