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Tripleseat
What it is
Tripleseat is event management software for restaurants, hotels, and other hospitality venues. Its Inquiry Inbox collects inquiries from multiple channels and routes them to help teams respond. Staff can create branded proposals, contracts, and banquet event orders, with digital signatures. Direct Book lets guests submit event bookings online at any time, while the venue retains approval control. Floor Plans supports 2D diagrams, 3D walkthroughs, and interactive layouts that clients can collaborate on in real time. The Tripleseat Hotels package includes hotel-focused features such as PMS integration, room blocks, and multi-day events. Listed integrations include QuickBooks, Google, OpenTable Guest Center, SevenRooms, Tock, and hotel property management systems. Tripleseat publishes a public OpenAPI specification; most endpoints require an OAuth 2.0 access token, while lead forms and location endpoints can use a public key. The listed Tripleseat plan costs $375 a month per venue, with unlimited users, integrations, and full feature access. Tripleseat has no native mobile app, though its website can be added to an iOS or Android home screen. Pricing is also available on request.
For and against
For
- Inquiry Inbox collects and routes leads.
- Creates proposals, contracts, and banquet event orders.
- Direct Book leaves approval with the venue.
- Floor Plans includes 2D and 3D views.
Against
- No native mobile app is available.
- Pricing is per venue per month.
- Most API endpoints require an OAuth 2.0 access token.
The verdict
Tripleseat covers event inquiry handling through booking documents and floor plans, with options for hotel operations. The listed plan is $375 a month per venue; users needing a native mobile app should note that none is offered.
Who it suits
Tripleseat suits hospitality venues that manage event inquiries, bookings, documents, and floor plans. Its hotel package is aimed at businesses managing room blocks or multi-day events.
Plans and prices
Tripleseat
unlimited users · unlimited integrations · full feature access · no paywall tiers
Read 5 Oct 2026 · tripleseat.com
On the record
- API
- Tripleseat publishes a public OpenAPI specification; most API endpoints require an OAuth 2.0 access token, while lead forms and location endpoints can use a public key.support.tripleseat.com · read 5 Oct 2026
- Company
- Tripleseat’s company page describes its team as hospitality professionals building event software for hospitality businesses.tripleseat.com · read 5 Oct 2026
- Event documents
- Tripleseat creates branded proposals, contracts, and banquet event orders with digital signature.tripleseat.com · read 5 Oct 2026
- Floor plans
- Floor Plans supports 2D diagramming, 3D walkthroughs, and interactive layouts that clients can collaborate on in real time.tripleseat.com · read 5 Oct 2026
- Hotel use
- The Tripleseat Hotels package includes hotel-focused features such as PMS integration, room blocks, and multi-day events.tripleseat.com · read 5 Oct 2026
- Integrations
- Tripleseat lists integrations including QuickBooks, Google, OpenTable Guest Center, SevenRooms, Tock, and hotel property management systems.support.tripleseat.com · read 5 Oct 2026
- Lead management
- The platform collects inquiries from multiple channels in an Inquiry Inbox and routes them to help teams respond to leads.tripleseat.com · read 5 Oct 2026
- Mobile access
- Tripleseat says it has no native mobile app, but users can add the website to an iOS or Android home screen and enable push notifications.support.tripleseat.com · read 5 Oct 2026
- Online booking
- Direct Book lets guests submit online event bookings around the clock, with the venue retaining approval control.tripleseat.com · read 5 Oct 2026
- Package pricing
- Tripleseat says add-ons are priced individually and can be attached later; its packages page also says Floor Plans can be purchased on its own.tripleseat.com · read 5 Oct 2026
- Payment security
- Tripleseat states that it is not PCI compliant and says integrated third-party payment processors handle and protect card data.support.tripleseat.com · read 5 Oct 2026
- Purpose
- Tripleseat is event management software for hospitality businesses, including restaurants, hotels, and venues.tripleseat.com · read 5 Oct 2026
- Support
- Support hours are listed as weekdays 8 a.m. to 8 p.m. Eastern for chat and email, with phone agents available 9 a.m. to 7 p.m. Eastern.tripleseat.com · read 5 Oct 2026
