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TouchPoint
Sandown, Isle of Wight, UK
What it is
TouchPoint is ICRTouch’s electronic point-of-sale software for hospitality, retail, and venues and events businesses. Sales tools include graphical table plans, automated bill splitting, scheduled promotional pricing, and stock counts on sales screens. The software continues sales, table payments, bill splitting, and kitchen order printing when internet access fails by storing data locally and backing it up when connections return. Loyalty features cover points schemes, discounts, gift cards, vouchers, and purchase histories. TouchPoint records clerk activity and supports operator sign-on with iButtons, magnetic cards, RFID, biometrics, cards, and PINs. It can store allergen details, alert staff, and prompt age checks. Integrations include card payments, hotel systems, kitchen printers and displays, and CCTV. Applications and scripts can extend features. ICRTouch sells, installs, and supports TouchPoint through independent Authorised Partners; pricing is on request.
For and against
For
- Continues core sales during internet outages
- Supports graphical table plans and bill splitting
- Includes loyalty points, vouchers, and gift cards
- Stores allergen information and prompts age checks
- Integrates payments, hotels, kitchens, and CCTV
Against
- Pricing is available only through authorised partners
- Support and installation use independent partners
- Product page does not state operating-system platforms
The verdict
TouchPoint combines hospitality-focused sales, loyalty, staff controls, and offline operation. Businesses should contact an Authorised Partner to discuss configuration, support, and pricing.
Who it suits
TouchPoint suits hospitality, retail, and venue operators needing point-of-sale, loyalty, inventory, and offline sales capabilities. It also fits businesses working through local authorised partners for installation and support.
On the record
- Company history
- ICRTouch says its first EPoS system, TouchPoint, was created in the 1990s.icrtouch.com · read 8 Oct 2026
- Company location
- ICRTouch lists its address as Embassy Way, Sandown, Isle of Wight, PO36 0JP.icrtouch.com · read 7 Oct 2026
- Customization
- Operators can customize buttons, colors, images, keyboard layouts, and add-on features or scripts.icrtouch.com · read 8 Oct 2026
- Download/platforms
- The product page directs visitors to request a demo through an authorised partner and does not state supported operating-system platforms.icrtouch.com · read 8 Oct 2026
- Integrations
- ICRTouch lists payment, webshop, accounting, property management, security, staff-management, and service integrations for its software ecosystem.icrtouch.com · read 8 Oct 2026
- Loyalty
- Built-in loyalty features include points schemes, discounts, loyalty price levels, gift cards, and customer account balances.icrtouch.com · read 8 Oct 2026
- Offline operation
- When internet access fails, TouchPoint can continue sales, table payments, bill splitting, and kitchen order printing, with data stored locally and backed up when connections return.icrtouch.com · read 7 Oct 2026
- Payment integrations
- Listed payment providers include Stripe, Dojo, Barclaycard, Elavon, Tyro, and Skyzer Payments.icrtouch.com · read 8 Oct 2026
- Pricing
- The official product page directs prospective customers to a local authorised partner and does not state a TouchPoint price.icrtouch.com · read 8 Oct 2026
- Product
- TouchPoint is ICRTouch’s EPoS software for businesses in hospitality, retail, and venues and events.icrtouch.com · read 8 Oct 2026
- Promotions
- Features include scheduled happy-hour pricing, mix-and-match offers, set menus, vouchers, and automated bill splitting.icrtouch.com · read 8 Oct 2026
- Reliability
- TouchPoint stores sales data locally and can continue core sales operations when internet connectivity fails.icrtouch.com · read 8 Oct 2026
- Safety features
- TouchPoint can store allergen information, prompt automated allergen alerts, and remind staff to check age for restricted products.icrtouch.com · read 8 Oct 2026
- Sales features
- Features include graphical table plans, automated bill splitting, scheduled promotional pricing, and stock counts on sales screens.icrtouch.com · read 7 Oct 2026
- Security
- The software records clerk activity and transaction data, supports CCTV integration, and offers operator sign-on options including biometrics, cards, and PINs.icrtouch.com · read 8 Oct 2026
- Staff and security
- TouchPoint records clerk activity and supports operator sign-on using methods including iButton, magnetic cards, RFID, and biometrics.icrtouch.com · read 7 Oct 2026
- Support
- ICRTouch says its independent authorised partners sell and install products and can provide remote or on-site support, including outside office hours.icrtouch.com · read 8 Oct 2026
- Support and sales
- ICRTouch sells, installs, and supports its products through independent Authorised Partners rather than a direct sales team.icrtouch.com · read 7 Oct 2026
