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eCareHealth Revenue Cycle Management
Atlanta, Georgia, United States
What it is
eCareHealth Revenue Cycle Management is an EHR module for handling insurance eligibility, claims, denials, payment posting, and revenue reporting. It checks patient coverage in real time before visits. The company says its built-in claim scrubber catches 94% of common rejection reasons before submission and reports a first-pass clean-claim rate above 99%. Denials move through a workqueue with payer-specific playbooks and automated routing; the system also suggests ICD-10 and CPT codes from documentation with compliance checks. Electronic remittance advice is posted automatically. Dashboards show accounts receivable aging by provider and payer, days in A/R, denial trends, and net collection rate. Listed clearinghouse connections include Change Healthcare, Waystar, Availity, and Office Ally, with direct payer connections available for high-volume payers. An optional managed service covers claims, follow-up, and appeals. Credentialing is not included in the base module and is offered as an add-on. Solo costs $99 a month, while Group costs $129 a month. A two-week trial is available without a credit card.
For and against
For
- Checks insurance eligibility in real time before visits
- Automates electronic remittance advice posting
- Includes denial workqueues and revenue dashboards
- Two-week trial requires no credit card
- Optional managed service handles claims and appeals
Against
- Credentialing is an add-on, not part of base RCM
- Solo costs $99 a month
- Group costs $129 a month
The verdict
eCareHealth RCM covers core billing workflows from eligibility verification through reporting, with an optional managed service. Credentialing is separate, and pricing for the listed plans should be weighed against the practice’s needs.
Who it suits
The RCM module is intended for independent clinics and small practices, from solo providers to multi-location groups. It may suit practices that want eligibility checks, claims workflows, payment posting, and revenue analytics within an EHR.
Plans and prices
Solo
Unlimited patients & visits · EHR + practice management · HIPAA telehealth · Patient portal & intake
Read 30 Sep 2026 · ecarehealth.com
Group
For 2–20 provider practices · Everything in Solo · Multi-provider scheduling · Role-based access
Read 30 Sep 2026 · ecarehealth.com
Enterprise
For multi-location groups (20+ providers) and MSOs · Everything in Group · SSO (SAML 2.0) + MFA · SIEM audit log export
Read 30 Sep 2026 · ecarehealth.com
On the record
- Claim scrubbing
- Its built-in scrubber is stated to catch 94% of common rejection reasons before submission, with a first-pass clean-claim rate above 99%.ecarehealth.com · read 30 Sep 2026
- Clearinghouses
- The company says it connects to Change Healthcare, Waystar, Availity, Office Ally, and other clearinghouses, with direct payer connections available for high-volume payers.ecarehealth.com · read 30 Sep 2026
- Denials and coding
- Denials are managed through a workqueue with payer-specific playbooks and automated routing, while ICD-10 and CPT codes are suggested from documentation with compliance checks.ecarehealth.com · read 30 Sep 2026
- Eligibility
- The RCM module verifies patient insurance coverage in real time before visits.ecarehealth.com · read 30 Sep 2026
- Intended customers
- eCareHealth describes itself as built for independent clinics and small practices, and says it serves practices across 45+ specialties, from solo providers to multi-location groups.ecarehealth.com · read 30 Sep 2026
- Limit
- Credentialing is not included in the base RCM module and is available as an add-on service.ecarehealth.com · read 30 Sep 2026
- Optional service
- Optional managed RCM service has the company team handle claims, follow-up, and appeals end-to-end.ecarehealth.com · read 30 Sep 2026
- Other integrations
- The broader platform lists a FHIR R4 API, HL7 v2, 45,000+ pharmacies, LabCorp, Quest, PACS, Twilio, Stripe, and Zapier integrations.ecarehealth.com · read 30 Sep 2026
- Payments and analytics
- The product automatically posts electronic remittance advice and provides per-provider and per-payer A/R aging dashboards, days-in-A/R, denial trends, and net collection rate.ecarehealth.com · read 30 Sep 2026
- Product
- eCareHealth’s integrated revenue cycle management module handles claims, denials, eligibility, payment posting, and reporting within its EHR.ecarehealth.com · read 30 Sep 2026
- Security
- The company lists HIPAA, SOC 2 Type II, HITRUST, and ONC 2015 certification, along with encryption, MFA, audit logs, and an included BAA.ecarehealth.com · read 30 Sep 2026
- Support
- The company says all plans include 24/7 US-based support and that its migration team transfers data and trains staff.ecarehealth.com · read 30 Sep 2026
- Trial
- The pricing page offers a two-week trial with no credit card required and says the trial includes full access to every feature on the Group tier.ecarehealth.com · read 30 Sep 2026