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On the recordRead 12 Oct 202619 facts
Telavox Phone System
Telavox Phone System · Malmö, Sweden · founded 2002
Plans and prices
Fixed Premium
£29a month
Fixed telephony & softphone · PBX · chat · video
Read 12 Oct 2026 · telavox.co.uk
Fixed Max
Priced on request
Fixed telephony & softphone · CRM integrations · custom integrations · Microsoft Teams integration
Read 12 Oct 2026 · telavox.co.uk
On the record
- Auto attendant
- Yestelavox.com · read 22 Sep 2026
- Business numbers
- multipletelavox.com · read 22 Sep 2026
- Call controls
- Users can transfer or park calls, take over a colleague’s call, use hold music, and see caller information in a call widget.telavox.com · read 12 Oct 2026
- Calling
- It offers softphone calling on desktop and web, a mobile app, IP telephony, click to call, caller ID lookup, local numbers in multiple countries, and SMS/MMS from the SIM.telavox.com · read 12 Oct 2026
- Call routing
- The switchboard includes IVR menus, configurable call queues, callbacks, welcome messages, delayed response groups, and shared voicemail.telavox.com · read 12 Oct 2026
- Custom integrations
- Telavox says customers can create and customize integrations and automations with ready-made building blocks in the app.telavox.com · read 12 Oct 2026
- Deployment and compliance
- The platform can run in a private cloud, public cloud, hybrid environment, or the customer’s own data centers, and supports lawful interception.telavox.com · read 12 Oct 2026
- Desktop and mobile apps
- The feature page lists a web app, Windows/MacOS desktop app, and mobile app; Telavox’s support download page offers desktop and mobile apps.telavox.com · read 12 Oct 2026
- Desktop and mobile apps
- Yestelavox.com · read 22 Sep 2026
- Integrations
- The integration catalog includes Microsoft Teams, Salesforce, Zendesk, HubSpot, Microsoft 365, Google Workspace, and Microsoft Entra ID.telavox.com · read 12 Oct 2026
- Intended customers
- Telavox says its platform helps service providers grow and is built for operator needs, with a B2B customer base.telavox.com · read 12 Oct 2026
- Product
- Telavox describes its phone system as a full cloud PBX for business calls, switchboard, queues, and voicemail across desk phones, desktop, web, and mobile.telavox.com · read 12 Oct 2026
- Recording
- Call recording can start automatically or on demand and is stored for up to two years; live call monitoring is also available.telavox.com · read 12 Oct 2026
- Security
- Telavox states that its information security is independently certified to ISO 27001.telavox.com · read 12 Oct 2026
- Sign-in
- The phone-system page states that single sign-on is available through Google, Microsoft, or Okta.telavox.com · read 12 Oct 2026
- Support
- The UK shop describes its AI Receptionist Pro plan as including 24/7 support.telavox.co.uk · read 12 Oct 2026
- Trial
- The UK shop offers a free trial of its AI receptionist, without stating a trial duration on the page.telavox.co.uk · read 12 Oct 2026
- Voicemail transcription
- Yestelavox.com · read 22 Sep 2026