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Synthesio

Synthesio · New York, Paris, London, Singapore, Brussels, Mexico, and Dubai · founded 2006

What it is

Synthesio is a paid social and search intelligence platform for brands, agencies, and business teams. It gathers consumer information from social networks, blogs, forums, reviews and ratings, news and media, search platforms, ecommerce sources, client-owned data, and AI models. The platform states that it includes more than 800 million social sources, including Chinese data. Its dashboards support capturing, exploring, analyzing, and reporting with customizable visualizations. Analytics include topic modeling, maturity or velocity metrics, image recognition, sentiment and language analysis, and influencer identification. Signals GenAI can identify emerging needs, changing attitudes, and trends from consumer signals, then generate ideas for innovation and communication. Use cases cover trends and innovation, markets and audiences, brands and products, and reputation and communication. Synthesio offers API access, with application keys, secrets, and OAuth tokens required for most endpoints. Pricing is on request. The listed platforms are web and API.

For and against

For

  • Covers social, search, review, visual, and behavioral data
  • Includes customizable dashboards and reporting
  • Provides sentiment and language analysis
  • Offers influencer identification and image recognition
  • Supports API access with OAuth controls

Against

  • Paid service with pricing available only on request
  • API credentials require contact with sales
  • Most API endpoints require an OAuth token

The verdict

Synthesio combines broad source coverage with dashboards, analytics, GenAI signals, and API access. Buyers should confirm pricing, API requirements, and sourcing needs with Synthesio.

Who it suits

It suits brands, agencies, and business teams seeking consumer insights from broad online and client-owned data sources. Teams needing dashboards, sentiment analysis, or programmatic access may find its listed capabilities relevant.

Plans and prices

Synthesio (Capterra listing)

$0.01usage-based

Starting price · free-trial label shown

Synthesio (TrustRadius listing)

$1,200a month

Cloud SaaS · no setup fee · no free trial or free version

Custom Synthesio plan

Priced on request

DIY SaaS, expert-supported access, or on-demand activation

DIY Platform Access

Priced on request

SaaS license · real-time social and search data · customizable dashboards · regular reports

On-Demand Activation

Priced on request

No long-term subscription required · Signals GenAI for 2 months on a topic · expert-led reporting · additional consultancy

Platform Access + Service

Priced on request

Full platform access · expert consultation · advanced sourcing and setup · customized reports

Every plan, in full

On the record

Analytics
Features include topic modeling, maturity or velocity metrics, image recognition, sentiment and language analysis, and influencer identification.synthesio.com · read 9 Oct 2026
API access
API access requires application keys and secrets from a sales contact, and most endpoints require an OAuth access token.developer.synthesio.com · read 9 Oct 2026
API credentials
API application keys and secrets are obtained from sales, and most endpoints require OAuth bearer tokens.developer.synthesio.com · read 15 Oct 2026
API endpoints
Public docs describe dashboard, topic-tree, mention-search and bulk-coding endpoints, including pagination and JSON filters.developer.synthesio.com · read 15 Oct 2026
API format
Requests and responses use JSON with top-level data, errors and meta members; GET resources and POST fallbacks are documented.developer.synthesio.com · read 15 Oct 2026
API security
The API supports creating and revoking OAuth2 tokens tied to user permissions and provides a token endpoint with an example 10,800-second expiration.developer.synthesio.com · read 15 Oct 2026
Audience
Synthesio describes its platform and services for brands, agencies, and business teams seeking consumer insights.synthesio.com · read 9 Oct 2026
Company
Synthesio says it was founded in 2006 and identifies as an Ipsos company.synthesio.com · read 9 Oct 2026
Company facts
Synthesio was founded in 2006, had offices in New York, Paris, London, Singapore and Brussels, and employed 130 people at the 2018 acquisition.ipsos.com · read 15 Oct 2026
Company ownership
Ipsos announced in 2018 that it acquired Synthesio for more than US$50 million in cash and kept it as a standalone unit and brand.ipsos.com · read 15 Oct 2026
Coverage
The site states that its platform includes more than 800 million social sources, including Chinese data.synthesio.com · read 9 Oct 2026
Current maker profile
LinkedIn lists Ipsos Synthesio as a privately held Paris-headquartered technology and internet company with 201–500 employees.linkedin.com · read 15 Oct 2026
Dashboards
Its platform provides scalable dashboards to capture, explore, analyze, and report on data with customizable visualizations.synthesio.com · read 9 Oct 2026
Data ecosystem
Synthesio claims more than 800 million social sources, including Chinese data, plus search, review, behavioral and client-owned data such as emails, blogs, forums and surveys.synthesio.com · read 15 Oct 2026
Data handling
Synthesio says it processes customer data on behalf of and under the instructions of its business customers as a data processor.synthesio.com · read 9 Oct 2026
Data sources
The platform includes social, search, review, visual, behavioral, and client-owned data such as emails, blogs, forums, and survey responses.synthesio.com · read 9 Oct 2026
Deployment
A UK government marketplace listing describes Synthesio as a browser service supporting Internet Explorer 11, Edge, Firefox, Chrome and Safari, with no installation application.applytosupply.digitalmarketplace.service.gov.uk · read 15 Oct 2026
Documentation depth
The help center contains learning paths and articles for dashboards, queries, API exports, Signals, reports, sentiment, topic modelling, classifiers and Profiler.resources.ipsos.com · read 15 Oct 2026

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