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On the recordRead 15 Oct 202642 facts
Sprinklr Unified-CXM Platform
New York City, United States
Plans and prices
Sprinklr Enterprise
Priced on request
Enterprise modules · named-user licenses · channel/message-volume allowances · 12/24/36+ month terms
Read 15 Oct 2026 · sprinklr.com
On the record
- AI
- The platform embeds domain-specific AI across workflows for customer-experience use cases.sprinklr.com · read 15 Oct 2026
- API
- Sprinklr exposes REST APIs for cases, profiles, messages, campaigns, assets, listening, reporting, surveys, users and configuration.developer.sprinklr.com · read 15 Oct 2026
- API standards
- API v3 follows OpenAPI 3.0, supports OAuth 2.0 and uses consistent response formats.developer.sprinklr.com · read 15 Oct 2026
- API versions
- The developer portal documents legacy v1, current v2 and next-generation v3 APIs.developer.sprinklr.com · read 15 Oct 2026
- Cloud hosting
- Production environments run in AWS, Microsoft Azure and Google Cloud infrastructure using cloud-security controls and CIS benchmarks.sprinklr.com · read 15 Oct 2026
- Company customers
- Sprinklr says more than 1,900 enterprises, including Microsoft, P&G and Samsung, use its platform.linkedin.com · read 15 Oct 2026
- Company founded and headquarters
- LinkedIn lists Sprinklr as founded in 2009 and headquartered in New York, New York.linkedin.com · read 15 Oct 2026
- Company legal name
- The company identifies itself as Sprinklr, Inc. and trades publicly as NYSE:CXM.sprinklr.com · read 15 Oct 2026
- Company size
- LinkedIn lists a company size of 1,001–5,000 employees.linkedin.com · read 15 Oct 2026
- Customer service
- Sprinklr Service supports AI-powered customer and agent experiences across more than 30 digital, social and voice channels.g2.com · read 15 Oct 2026
- Deployment
- Sprinklr describes the product as cloud-only SaaS with no on-premise deployment; regional data residency and EU geo-fencing are available.sprinklr.com · read 15 Oct 2026
- Documentation
- The public Help Center contains getting-started guides, product glossaries, platform components, governance, integrations, sandbox material and release notes.sprinklr.com · read 15 Oct 2026
- Experience data
- The platform combines structured and unstructured data from channels, tools and touchpoints for analysis and activation.sprinklr.com · read 15 Oct 2026
- Free offering
- Sprinklr says self-serve products were discontinued and evaluation is via a personalized demo rather than a free trial.sprinklr.com · read 15 Oct 2026
- Insights
- Sprinklr Insights is a voice-of-customer product for analyzing solicited and unsolicited feedback.g2.com · read 15 Oct 2026
- Integrations
- The marketplace lists more than 100 integrations spanning CRM, analytics, advertising, collaboration, data, security and workflow categories.sprinklr.com · read 15 Oct 2026
- Licence
- The platform is proprietary SaaS; Sprinklr terms grant customers a limited right to access and use it and state that Sprinklr owns the platform.sprinklr.com · read 15 Oct 2026
- Limit: Android app
- Google Play reviewers report slow responses, upload failures, update problems and an unintuitive interface in the Android app.play.google.com · read 15 Oct 2026
