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On the recordRead 12 Oct 202621 facts
SolSwitch Cloud Hosted PBX
SolSwitch Cloud Hosted PBX · Sudbury, Ontario, Canada · founded 2009
Plans and prices
SOLSWITCH PRO
C$14.95a month
Unlimited local calling · up to 2 concurrent calls per user · includes DID · 24/7 emergency support
Read 12 Oct 2026 · solswitch.com
SOLSWITCH PRO+
C$22.95a month
Unlimited North America calling · unlimited incoming toll-free calling · unlimited call recording storage · unlimited virtual faxing
Read 12 Oct 2026 · solswitch.com
SOLSWITCH ENTERPRISE+
C$29.95a month
Includes Pro+ · SolSwitch Connect or Microsoft Teams · unlimited SMS/MMS and MCQ messaging · unlimited voicemail transcription
Read 12 Oct 2026 · solswitch.com
On the record
- Administration
- The browser-based administrator portal supports extension and routing configuration, live call monitoring, CDR reporting, and role-based permissions.solswitch.com · read 12 Oct 2026
- AI tools
- The platform includes IVR speech recognition, vocal dial-by-name, voicemail and call transcription, and text-to-speech, with usage amounts varying by plan.solswitch.com · read 12 Oct 2026
- APIs and custom work
- The maker lists custom SMS API and SolSwitch API integrations, low-code custom scripting, and custom development for ERP, CRM, or other platforms.solswitch.com · read 12 Oct 2026
- Auto attendant
- Yessolswitch.com · read 22 Sep 2026
- Business numbers
- multiplesolswitch.com · read 22 Sep 2026
- Calling and routing
- The system supports extensions, queues, multi-level auto-attendants, time rules, music on hold, announcements, and business-hours and holiday routing.solswitch.com · read 12 Oct 2026
- Call routing
- advancedsolswitch.com · read 22 Sep 2026
- Desktop and mobile apps
- Yessolswitch.com · read 22 Sep 2026
- Integrations
- Listed integrations include Microsoft Teams, Click-to-Dial, CallTheory WTCP, Northern911 Address Info, TaxiCaller, and Oracle CX; the maker also offers custom integrations.solswitch.com · read 12 Oct 2026
- Intended users
- The maker describes Hosted PBX as suited to remote, hybrid, and multi-site teams, with one SolSwitch instance supporting multiple locations.solswitch.com · read 12 Oct 2026
- Product
- Cloud Hosted PBX is a customizable business phone system hosted in the cloud and managed through a web-based portal.solswitch.com · read 12 Oct 2026
- Reliability
- The hosted service is backed by a 99.999% uptime SLA and offers redundant cloud infrastructure and failover routing options.solswitch.com · read 12 Oct 2026
- Remote work
- The maker says remote and hybrid workers can use SolSwitch Connect, Microsoft Teams, or compatible IP phones to keep their extensions and features.solswitch.com · read 12 Oct 2026
- Security
- The maker says it is pursuing SOC 2 attestation with a target of 2027.solswitch.com · read 12 Oct 2026
- Softphone
- SolSwitch Connect is a desktop and mobile softphone for iOS, Android, Windows, and macOS, with calling, chat, and texting on a business number.solswitch.com · read 12 Oct 2026
- Support
- Plans include ongoing support, management, and maintenance, and the pricing page lists 24/7 emergency support.solswitch.com · read 12 Oct 2026
- Usage limits
- Plans include up to two concurrent calls per user, and the maker says additional concurrent call capacity may be added for a monthly per-channel charge.solswitch.com · read 12 Oct 2026
- Voicemail transcription
- Yessolswitch.com · read 22 Sep 2026
