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- Smith.ai
On the recordRead 4 Oct 202614 facts
Smith.ai
Plans and prices
Starter
$300a month
30 calls · 1 free transfer destination · $11.50/call over 30
Read 4 Oct 2026 · smith.ai
Basic
$810a month
90 calls · 2 free transfer destinations · $10.50/call over 90
Read 4 Oct 2026 · smith.ai
Pro
$2,100a month
300 calls · 10 free transfer destinations · $8.50/call over 300
Read 4 Oct 2026 · smith.ai
Enterprise
Priced on request
Custom transfer destinations · price adjusted based on your needs
Read 4 Oct 2026 · smith.ai
On the record
- Billing
- The service is month to month, bills by call rather than minute, and the pricing page states there are no setup fees or long-term contracts.smith.ai · read 4 Oct 2026
- Call records
- Call recording and transcription are available with customer opt-in, and call summaries can be sent by email, text, or Slack.smith.ai · read 4 Oct 2026
- Company
- Smith.ai says it was founded to help business owners succeed and builds its technology in-house based on customer feedback.smith.ai · read 4 Oct 2026
- Intake
- Receptionists use custom call flows for matter screening, existing-client requests, referrals, conflict checks, and lead qualification.smith.ai · read 4 Oct 2026
- Integrations
- Smith.ai names Clio, MyCase, Lawmatics, and Filevine among its native integrations and says it connects to 7,000+ tools.smith.ai · read 4 Oct 2026
- Languages
- Smith.ai says its receptionists handle calls in English and Spanish.smith.ai · read 4 Oct 2026
- Scheduling and transfers
- The service books consultations on the customer's calendar and routes calls with context to the appropriate team member.smith.ai · read 4 Oct 2026
- Security
- Smith.ai says call data is encrypted, is not shared with other Smith.ai customers, and flows into the firm's practice management system.smith.ai · read 4 Oct 2026
- Service
- Smith.ai provides live virtual receptionists who answer calls 24/7, screen callers, and qualify leads.smith.ai · read 4 Oct 2026
- Service limits
- Virtual receptionist plans are answered by real people; receptionists do not provide legal advice or interpret a caller's legal matter.smith.ai · read 4 Oct 2026
- Spam blocking
- Smith.ai says it automatically blocks over 20 million known spam and robocall numbers for free.smith.ai · read 4 Oct 2026
- Support and setup
- Smith.ai describes a dedicated onboarding process and says setup takes about 15 minutes after the customer provides call handling instructions.smith.ai · read 4 Oct 2026
- Typical customers
- Smith.ai presents the service for law firms and lists other industries including home services, software and SaaS, finance, and medical and wellness.smith.ai · read 4 Oct 2026
