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SendOrder
Sydney, Australia
What it is
SendOrder is a web-based tool for food businesses that brings together food costing, orders, invoicing, and kitchen preparation workflows. It calculates costs for ingredients, recipes, and dishes, and updates recipe and package costs when ingredient prices change. Paid invoices can become printable kitchen prep lists organized by dish and quantity, while a dashboard tracks profit, expenses, and waste across jobs. The platform includes menu and recipe management, inventory, order workflows, event execution tools, and staff scheduling. Stripe and Square integrations are listed, with Square available on paid plans. The Diamond + Ai plan includes a custom online ordering website, QR code ordering, and an AI agent. SendOrder presents its service for caterers, restaurants, cafés, bakeries, food trucks, pop-ups, and corporate or event caterers. The Starter plan is free, and Pro yearly costs $299 a year. A 30-day free trial is offered. The company is based in Sydney, Australia. Customers retain ownership of uploaded data, menus, and recipes, and may request a data export after termination.
For and against
For
- Updates recipe and package costs when ingredient prices change.
- Turns paid invoices into printable prep lists.
- Dashboard tracks profit, expenses, and waste.
- Starter plan is free.
- Offers a 30-day free trial.
Against
- Square integration is available on paid plans.
- Pro yearly costs $299 a year.
- Fees are billed in advance and are non-refundable.
The verdict
SendOrder connects food costing with order and kitchen workflows, with a free Starter plan and paid options. Review plan features and the stated billing terms to see whether they fit your operation.
Who it suits
SendOrder suits food businesses managing recipes, costs, orders, and kitchen preparation, including caterers, restaurants, cafés, bakeries, food trucks, and pop-ups. Its event-focused workflows may also fit corporate or event caterers.
Plans and prices
Starter
Setup · food costing calculator · preparation converter · inventory
Read 30 Sep 2026 · sendorder.com.au
Pro yearly
Setup · food costing · invoice converter · Stripe integration
Read 30 Sep 2026 · sendorder.com.au
Diamond + Ai
All features · custom online ordering website · QR code ordering · Square integration
Read 30 Sep 2026 · sendorder.com.au
On the record
- AI tools
- The site describes optional AI agent and SEO tools, and lists an AI agent on the Diamond + Ai plan.sendorder.com.au · read 30 Sep 2026
- Audience
- SendOrder is presented for caterers, restaurants, cafés, bakeries, food trucks, pop-ups, and corporate or event caterers.sendorder.com.au · read 30 Sep 2026
- Data ownership
- The terms say customers retain ownership of uploaded data, menus, and recipes, and may request a data export after termination.sendorder.com.au · read 30 Sep 2026
- Food costing
- It costs ingredients, recipes, and dishes, and updates recipe and package costs when an ingredient price changes.sendorder.com.au · read 30 Sep 2026
- Integrations
- The site lists Stripe and Square integrations, with Square described as available on paid plans.sendorder.com.au · read 30 Sep 2026
- Notable terms
- The terms state that fees are billed in advance and are non-refundable, and that subscriptions may be cancelled through account settings.sendorder.com.au · read 30 Sep 2026
- Online ordering
- The Diamond + Ai plan includes a custom online ordering website and QR code ordering.sendorder.com.au · read 30 Sep 2026
- Prep lists
- Paid invoices automatically become printable kitchen prep lists organized by dish and quantity.sendorder.com.au · read 30 Sep 2026
- Purpose
- SendOrder combines food costing, catering orders, invoicing, and kitchen preparation workflows for food businesses.sendorder.com.au · read 30 Sep 2026
- Reporting
- The dashboard tracks profit, expenses, and waste across jobs.sendorder.com.au · read 30 Sep 2026
- Security and availability
- The terms say payments are processed via Stripe and Square and that SendOrder aims for 99.9% uptime.sendorder.com.au · read 30 Sep 2026
- Support
- The contact page says the team aims to reply within one business day and lists weekday Sydney business hours.sendorder.com.au · read 30 Sep 2026
- Trial
- The login page invites new users to start a 30-day free trial.sendorder.com.au · read 30 Sep 2026