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On the recordRead 12 Oct 202614 facts
SAP Emarsys
Plans and prices
SAP Engagement Cloud
Priced on request
Contact sales for pricing
Read 12 Oct 2026 · emarsys.com
On the record
- AI and analytics
- The platform describes AI-assisted audience identification, campaign activation, content personalization, and performance analysis, alongside reporting and analytics.emarsys.com · read 12 Oct 2026
- Automation
- It supports single-channel campaigns and cross-channel customer journeys activated by real-time events.emarsys.com · read 12 Oct 2026
- Channels
- The site lists email, SMS, mobile, web, digital ads, conversational messaging, direct mail, and in-store among its engagement channels.emarsys.com · read 12 Oct 2026
- Integrations
- Its integration ecosystem covers commerce, data, channels, marketing, and content, with partner integrations for connecting external solutions.emarsys.com · read 12 Oct 2026
- Intended customers
- SAP describes the solution for consumer-focused industries and B2B organizations, including retail, e-commerce, manufacturing, and travel and hospitality.emarsys.com · read 12 Oct 2026
- Personalization
- AI and customer and business context can be used to tailor audiences, content, offers, and recommendations across channels.emarsys.com · read 12 Oct 2026
- Privacy
- SAP Emarsys’s privacy statement describes processing of personal data and data protection rights, including access, correction, deletion, and restriction requests.emarsys.com · read 12 Oct 2026
- Product name
- SAP says SAP Emarsys is now SAP Engagement Cloud, with existing Emarsys capabilities remaining available and supported.emarsys.com · read 12 Oct 2026
- SAP connectivity
- The site names SAP S/4HANA, SAP Commerce Cloud, SAP Sales Cloud, SAP Service Cloud, and SAP Business Data Cloud among connected SAP systems and services.emarsys.com · read 12 Oct 2026
- Security and architecture
- SAP describes the platform as API-first and enterprise-ready, with embedded security and governance in a cloud-native architecture.emarsys.com · read 12 Oct 2026
- Support
- The support page advertises 24/7 guidance, support in 10 languages from 13 locations, and phone, web ticket, and web chat contact options.emarsys.com · read 12 Oct 2026
- Support metrics
- The support page states 99.97% solutions uptime and a 37-minute initial response time.emarsys.com · read 12 Oct 2026
- What it does
- The platform connects enterprise and customer data to orchestrate real-time, personalized customer interactions across channels.emarsys.com · read 12 Oct 2026
