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On the recordRead 28 Sep 202638 facts
Freshmarketer
Freshmarketer · San Mateo, California, USA · founded 2010
Plans and prices
Free
Free
100 marketing contacts · 500 monthly email sends
Read 28 Sep 2026 · freshworks.com
Free
Free
100 marketing contacts · 500 monthly email sends · contact and list management · basic segmentation
Read 28 Sep 2026 · freshworks.com
Enterprise
$15a month, billed yearly
500 marketing contacts · AI-powered campaign assistant · transactional emails · Facebook and Instagram custom audience
Read 28 Sep 2026 · freshworks.com
On the record
- Add-ons
- Listed add-ons include marketing contacts from $100 per 5,000 contacts per month, conversion-rate optimization from $219 per 10,000 MUV per month, a dedicated IP at $199 per account per month, Freddy AI Agent at $49 per 100 sessions, and Messaging Agent at $79 per agent per month.freshworks.com · read 28 Sep 2026
- AI capabilities
- AI features include campaign assistance, lead scoring, segmentation, chatbots, and insights.freshworks.com · read 28 Sep 2026
- Analytics
- Its reporting includes an e-commerce dashboard, email and SMS performance metrics, revenue attribution, A/B testing, heatmaps, and session replay.freshworks.com · read 28 Sep 2026
- Audience
- Freshworks describes Freshmarketer as built for sales and marketing teams and for attracting, nurturing, and converting customers.freshworks.com · read 28 Sep 2026
- Automation
- It provides email, WhatsApp, SMS, transactional-email, chatbot, chat-campaign, and real-time customer-journey automation.freshworks.com · read 28 Sep 2026
- Bot session limit
- A chat bot session lasts for a maximum of 24 hours.freshworks.com · read 28 Sep 2026
- Channels
- It supports email, SMS, WhatsApp, live chat, Apple Message for Business, Google Business Messages, LINE, Instagram direct messages, Facebook Messenger, and social media campaigns.freshworks.com · read 28 Sep 2026
- Business adoption
- Freshmarketer is trusted by more than 74,000 businesses worldwide.freshworks.com · read 28 Sep 2026
- Compliance
- The Freshworks Trust Center lists SOC 2 Type 2, SOC 3, ISO/IEC 27001:2022, ISO/IEC 27701:2019, PCI DSS v4.0.0, and other compliance materials.trust.freshworks.com · read 28 Sep 2026
- Included contacts
- 100freshworks.com · read 20 Sep 2026
- CRM integrations
- nativefreshworks.com · read 20 Sep 2026
- Customer journeys
- It provides automated, cross-channel customer journeys.freshworks.com · read 28 Sep 2026
- Customer support
- Questions can be sent to [email protected].freshworks.com · read 28 Sep 2026
- Email automation
- Yesfreshworks.com · read 20 Sep 2026
- Encryption certifications
- The provided text does not state encryption or security certifications.freshworks.com · read 28 Sep 2026
- Enterprise contacts
- The Enterprise plan includes 500 marketing contacts.freshworks.com · read 28 Sep 2026
- Lead capture forms
- Yesfreshworks.com · read 20 Sep 2026
- Free email sends
- The Free plan includes 500 monthly email sends.freshworks.com · read 28 Sep 2026
