On the recordRead 5 Oct 202614 facts
sandsiv+
Zurich, Switzerland
Plans and prices
sandsiv+
Priced on request
Unlimited volume · unlimited users · channels not priced separately
Read 5 Oct 2026 · sandsiv.com
On the record
- Analysis
- Its analysis types include sentiment, themes, pain points, journey stages, NPS, CSAT, CES, churn risk, and complaint risk.sandsiv.com · read 5 Oct 2026
- Data import and API
- Feedback can be imported by scheduled SFTP, manual file upload, typed upload, or a JWT-authenticated REST API.sandsiv.com · read 5 Oct 2026
- Data residency
- The company says the platform can run in Swiss or EU cloud environments, on premise, or in the customer's data centre.sandsiv.com · read 5 Oct 2026
- Deployment
- The company lists Swiss cloud, EU cloud, on-premise, and customer data-centre deployment options.sandsiv.com · read 5 Oct 2026
- Feedback channels
- The platform supports web surveys, on-site intercepts and pop-ups, SMS, and IVR capture.sandsiv.com · read 5 Oct 2026
- Integrations
- The integrations page lists Salesforce, Microsoft Dynamics, SAP, Zendesk, HubSpot, Power BI, Tableau, Jira, Slack, SurveyMonkey, and other tools.sandsiv.com · read 5 Oct 2026
- Languages
- The platform says it supports feedback analysis in 250+ languages.sandsiv.com · read 5 Oct 2026
- Migration
- The company says migration of history, survey logic, dashboards, and integrations is available at a fixed price while feedback keeps flowing.sandsiv.com · read 5 Oct 2026
- Pricing limits
- Pricing is tailored to requirements and the site says usage and users are unlimited; it does not publish a numeric price.sandsiv.com · read 5 Oct 2026
- Purpose
- sandsiv+ is an enterprise Voice of the Customer platform that captures feedback, analyzes it, and supports action on the findings.sandsiv.com · read 5 Oct 2026
- Security and compliance
- The company lists ISO 27001, SOC 2 Type II, and CSA STAR, and says customer data does not train a shared model.sandsiv.com · read 5 Oct 2026
- Support
- SANDSIV says the expert who onboards a customer continues to answer their questions, without a ticket queue or handover at renewal.sandsiv.com · read 5 Oct 2026
