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Right Inbox
What it is
Right Inbox is a Gmail productivity tool for tracking, scheduling, and automating email. It offers open, reply, and click tracking, real-time alerts, mail merge, reminders, GIFs, inbox pause, and templates. Send Later lets users compose messages when convenient and schedule delivery. Sequences can follow up when a recipient does not open or reply, while Recurring Emails automate messages on daily, weekly, or monthly schedules. Its CRM feature syncs important email threads through smart BCC; listed integrations include Pipedrive, Salesforce, HubSpot, Zoho, Highrise, Zapier, Greenhouse, SugarCRM, Nutshell, and OnePageCRM. Right Inbox works with Chrome, Safari, and Firefox and is available as an extension, for macOS, and on the web. The free plan is for solo use and allows five emails per month; mail merge, Sequences, and CRM integration are excluded. The listed paid starting price is $7.95/user/mo billed annually. The company says it uses Google OpenID/OAuth2 authorization and offers support through a Help Center contact form, usually responding within 24 hours.
For and against
For
- Tracks opens, replies, and clicks with real-time alerts
- Schedules and automates follow-up or recurring email
- Syncs email threads with listed CRM tools
- Works with Chrome, Safari, and Firefox
- Free plan available
Against
- Free plan is limited to five emails per month
- Free plan excludes mail merge, Sequences, and CRM integration
- Paid plans start at $7.95/user/mo billed annually
The verdict
Right Inbox combines Gmail tracking with scheduling, automation, and CRM syncing, with browser and macOS availability. The free plan has a five-email monthly limit and excludes several features; paid plans start at $7.95/user/mo billed annually.
Who it suits
Right Inbox suits Gmail users who want scheduling, follow-ups, tracking, or CRM syncing for email. Its tracking and mail merge features are presented for customizable cold email campaigns, including sales and marketing use.
Plans and prices
Limited
Solo use only · 5 emails/month · 5 reminders/month · 5 templates maximum
Read 15 Oct 2026 · rightinbox.com
Professional
Per-user pricing · unlimited listed features
Read 15 Oct 2026 · rightinbox.com
Professional
Per-user pricing · unlimited listed features
Read 15 Oct 2026 · rightinbox.com
Team
Unlimited team members · unlimited listed features
Read 15 Oct 2026 · rightinbox.com
Team
Unlimited team members · unlimited listed features
Read 15 Oct 2026 · rightinbox.com
On the record
- Audience
- Email tracking and mail merge are presented for highly customizable cold email campaigns, including sales and marketing use cases.rightinbox.com · read 1 Oct 2026
- Browser support
- Right Inbox says it works with Chrome, Safari and Firefox and does not support other browsers.rightinbox.com · read 15 Oct 2026
- Company size and location
- LinkedIn lists Right Inbox as a privately held software company with 2–10 employees headquartered in Austin, Texas.linkedin.com · read 15 Oct 2026
- CRM integration
- The CRM feature syncs important email threads with common CRM tools and any CRM supporting smart BCC email sync.rightinbox.com · read 1 Oct 2026
- CRM sync
- CRM Sync pushes selected conversations from Gmail into a connected CRM without leaving Gmail.rightinbox.com · read 15 Oct 2026
- Deployment
- TrustRadius categorizes the product as SaaS, cloud or web-based and lists web, Mac, Windows, Linux and Chromebook operating systems.trustradius.com · read 15 Oct 2026
- Developer identity
- The Chrome Web Store listing names VoilaNorbert LLC as the extension developer and lists an Austin, Texas address.chromewebstore.google.com · read 15 Oct 2026
- Email tracking
- The product reports when messages are opened and when links are clicked.rightinbox.com · read 15 Oct 2026
- Embedded GIFs
- The composer can search for and insert animated GIFs.rightinbox.com · read 15 Oct 2026
- Follow-ups
- Sequences send follow-up emails if recipients do not open or reply to the first email.rightinbox.com · read 1 Oct 2026
- Gmail dependency
- The service is designed specifically for Gmail and is not compatible with other email services.rightinbox.com · read 15 Oct 2026
- Google API data policy
- The privacy policy says data received through Google APIs is handled under Google's API Services User Data Policy and Limited Use requirements.rightinbox.com · read 15 Oct 2026
- Help center coverage
- The help center includes articles for installation, scheduling, tracking, reminders, privacy, troubleshooting, sequences and mail merge.help.rightinbox.com · read 15 Oct 2026
- Inbox Pause
- Inbox Pause temporarily controls the flow of incoming Gmail messages to reduce interruptions.rightinbox.com · read 15 Oct 2026
- Installation
- The maker advertises installation in about 30 seconds through a browser extension.rightinbox.com · read 15 Oct 2026
- Limit: billing complaints
- Trustpilot reviewers report disputed charges continuing after cancellation and frustration with cancellation handling.trustpilot.com · read 15 Oct 2026
- Limit: feature gaps
- G2 reviewers mention missing subscription-management controls and a desire to print tracking details.g2.com · read 15 Oct 2026
- Limit: sending reliability
- G2 reviewers report that scheduled messages can remain stuck in drafts or require reinstalling the extension.g2.com · read 15 Oct 2026
