Piper Conversations

Plans and prices

Every plan, in full

On the record

Acquisition

Salesforce announced an agreement to acquire Qualified on December 17, 2025, and stated that the acquisition completed on April 1, 2026.salesforce.com · read 21 Oct 2026

AI SDR decisioning

Piper analyzes visitor behavior and context, proactively greets high-intent accounts, qualifies or disqualifies leads, books meetings and hands conversations to human representatives when needed.qualified.com · read 21 Oct 2026

Analytics

Built-in analytics and reporting track conversations, meetings booked, pipeline generated, visitor-to-meeting conversion, and ROI.qualified.com · read 11 Oct 2026

API access

Qualified provides client-side JavaScript APIs and server-side reporting and utility APIs; enterprise reporting endpoints require eligible plans and activation by a Qualified Success Architect.university.qualified.com · read 21 Oct 2026

API capabilities

The reporting API includes Bot Conversations and Rep Conversations endpoints, while utility endpoints include GDPR deletion requests and meeting cancellation.university.qualified.com · read 21 Oct 2026

Website chatbot

Yesqualified.com · read 23 Sep 2026

Chat channels

websitequalified.com · read 23 Sep 2026

Client API events

The client-side API exposes messenger and PiperX voice events such as call start, call end, meeting offered and meeting booked.university.qualified.com · read 21 Oct 2026

Company founded

G2 lists Qualified as founded in 2018.g2.com · read 21 Oct 2026

Company headquarters

G2 and Gartner list Qualified's headquarters in San Francisco, California.g2.com · read 21 Oct 2026

Company size

Gartner lists Qualified as having 51–200 employees, while LinkedIn's later profile shows 201–500 employees after the Salesforce acquisition.gartner.com · read 21 Oct 2026

Documentation

The public Qualified University contains API references, implementation guidance, feature articles and operational instructions for Piper.university.qualified.com · read 21 Oct 2026

Enterprise access

The Enterprise plan adds agent handoff, MCP and API access, and a Salesforce sandbox to Premier features.qualified.com · read 11 Oct 2026

Funding

Qualified announced a $95 million Series C round in April 2022 led by Sapphire and Tiger Global with participation from Salesforce Ventures, Norwest and Redpoint.qualified.com · read 21 Oct 2026

Independent pricing finding

G2's pricing profile says all Qualified tiers require contacting sales and that reviewers consider the product expensive compared with alternatives.g2.com · read 21 Oct 2026

Independent product description

Capterra describes Qualified as a Salesforce-native agentic marketing platform for mid-size and enterprise B2B teams using chat, voice and video to convert high-intent visitors.capterra.com · read 21 Oct 2026

Integrations

Official integrations include Salesforce, Salesforce Marketing Cloud Account Engagement, HubSpot, Marketo, Eloqua, Outreach, Salesloft, Gong, 6sense, Demandbase, Google Calendar, Microsoft Office 365 and Slack.qualified.com · read 21 Oct 2026

Intended customers

The product page identifies B2B companies with high website traffic and complex sales cycles, such as enterprise technology and SaaS companies, as strong use cases.qualified.com · read 11 Oct 2026

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