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Quickchat AI
Quickchat AI · 981 Mission Street, San Francisco, California 94103, USA · founded 2018
What it is
Quickchat AI provides tools for creating, configuring, and deploying AI Agents for business use. Agents can use text, websites, uploaded files, Shopify, Intercom articles, and YouTube videos as knowledge sources. They understand and reply in multiple languages, and users can set their personality and tone. Conversation actions include handing a chat to a person, gathering data, calling HTTP APIs, connecting MCP servers, and logging data to Google Sheets. Agents can be deployed through a customizable chat widget, an iFrame, or a chat page. Listed integrations include Discord, Drupal, Facebook Messenger, HubSpot, Instagram, Intercom, Shopify, Slack, Telegram, WhatsApp, WordPress, and Zendesk. Conversation tools include sentiment analysis, CSAT ratings, topic and outcome analysis, alerts, and AI Insights. The free plan offers 50 AI credits per month for personal, non-commercial use. Paid plans start at $9/mo. REST API access is a Business plan feature. Quickchat AI is available on the web, through an API, and as a self-hosted option.
For and against
For
- Agents can use several types of knowledge sources.
- Multiple languages and customizable tone are supported.
- Agents can hand conversations to a human.
- Website deployment includes widget, iFrame, and chat page.
- A free plan includes 50 monthly AI credits.
Against
- Free plan is for personal, non-commercial use.
- Agents stop replying when AI credits run out.
- REST API access is a Business plan feature.
The verdict
Quickchat AI combines configurable agents, business integrations, and multiple deployment options. Check the credit allowance and plan limits against the intended use, particularly if API access is needed.
Who it suits
It suits businesses that want configurable multilingual agents to handle customer conversations, gather data, or connect to business tools. The free plan is limited to personal, non-commercial use.
Plans and prices
Free
personal non-commercial use · 50 AI credits/month · 50 Knowledge Base articles · 1 user
Read 15 Oct 2026 · docs.quickchat.ai
Starter
commercial use · 150 AI credits/month · 100 Knowledge Base articles · 1 user
Read 15 Oct 2026 · quickchat.ai
Basic
500 AI credits/month · 300 Knowledge Base articles · 1 user
Read 15 Oct 2026 · docs.quickchat.ai
Essential
3,000 AI credits/month · 500 Knowledge Base articles · 1 user
Read 15 Oct 2026 · docs.quickchat.ai
Professional
9,000 AI credits/month · 1,000 Knowledge Base articles · 3 users · remove branding
Read 15 Oct 2026 · docs.quickchat.ai
Business
30,000 AI credits/month · 2,000 Knowledge Base articles · 10 users · conversation export
Read 15 Oct 2026 · docs.quickchat.ai
Enterprise
negotiated limits · volume pricing
Read 15 Oct 2026 · docs.quickchat.ai
On the record
- Actions
- Agents can hand conversations to a human, gather data, call HTTP APIs, connect MCP servers, and log data to Google Sheets.docs.quickchat.ai · read 30 Sep 2026
- AI Actions
- Agents can call HTTP APIs, MCP tools, Shopify, scheduling services and lead-routing workflows, with JSONPath field mapping and confidence gates.quickchat.ai · read 15 Oct 2026
- AI identity
- The platform lets users configure an Agent's personality, tone, profession, creativity, reply length and guardrails without code.quickchat.ai · read 15 Oct 2026
- Analytics
- Conversation features include sentiment analysis, CSAT ratings, outcome and topic analysis, alerts, and AI Insights.quickchat.ai · read 30 Sep 2026
- API authentication
- API tokens are single-Agent JWT bearer tokens valid for 52 weeks and can be revoked from the dashboard.docs.quickchat.ai · read 15 Oct 2026
- API limit
- REST API access is included in the Business plan, and the pricing page lists API access as a Business feature.quickchat.ai · read 30 Sep 2026
- API plan gate
- Creating API tokens requires the Business plan or higher; lower plans return a payment-required response.docs.quickchat.ai · read 15 Oct 2026
- Capterra listing mismatch
- Capterra describes its Quickchat listing as a video-interview product with interview management and live video, rather than the Quickchat AI Agent platform.capterra.com · read 15 Oct 2026
- Channels
- Supported deployment surfaces include website widget, hosted chat page, iframe, WhatsApp, Slack, Discord, Telegram, Messenger, Instagram, Intercom, HubSpot and Zendesk.quickchat.ai · read 15 Oct 2026
- Company
- The company identifies as Incentivai Inc. (Quickchat AI) and says it was founded in 2018.quickchat.ai · read 30 Sep 2026
- Company funding record
- CB Insights lists Quickchat AI as a 2018-founded seed company with $150,000 total raised and a Wilmington, Delaware headquarters.cbinsights.com · read 15 Oct 2026
- Company size
- Quickchat AI's LinkedIn page lists it as a privately held software-development company with 11–50 employees.linkedin.com · read 15 Oct 2026
- Compliance
- The Legal and Security FAQ says Quickchat AI complies with GDPR and is actively pursuing SOC 2 compliance.quickchat.ai · read 30 Sep 2026
- Credits limit
- If an account runs out of AI credits, its Agent stops generating replies until the allowance resets or the account upgrades.quickchat.ai · read 30 Sep 2026
- Data storage
- Quickchat AI states that customer data is stored on Google Cloud Platform infrastructure in Belgium and encrypted in transit and at rest.quickchat.ai · read 30 Sep 2026
- Deployment
- The website deployment options include a customizable chat widget, an iFrame embed, and a chat page.quickchat.ai · read 30 Sep 2026
- Documentation depth
- Documentation includes quickstart, channel setup, API reference, plan limits, actions, variables, team roles and troubleshooting material.docs.quickchat.ai · read 15 Oct 2026
- Founded and location
- Y Combinator lists Quickchat AI as founded in 2018, headquartered in Warsaw, Poland, and in its Summer 2018 batch.ycombinator.com · read 15 Oct 2026