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OnPay

Atlanta, Georgia, United States

What it is

OnPay combines payroll, HR, benefits, and time tracking for small businesses. It automates payroll calculations, tax filings and payments, including year-end filings, and supports paying W-2 employees and 1099 contractors in the same pay run. HR tools include onboarding, e-signatures, personnel documents, delegated tasks, and six permission levels. Employees can clock in from mobile devices with geofencing, with approved hours syncing into payroll. OnPay provides access to health plans and ongoing plan administration without an added administration fee, though plan premiums still apply. Named integrations include QuickBooks Online and Desktop, Xero, TurboTax, QuickBooks Time, Deputy, and When I Work. OnPay says there are no extra fees for unlimited pay runs, multi-state payroll, or workers inactive in a given month. It lists support for industries including restaurants, farms, nonprofits, healthcare, and retail. The employee mobile app provides pay-stub and tax-form access and direct deposit features. Support is available by phone, chat, and email, with extended weekday hours from 9 AM to 8 PM ET. The plan costs $49 a month plus $6 per worker per month, and a one-month free start is offered.

For and against

For

  • Automates payroll calculations, tax filings, and payments.
  • Pays W-2 employees and 1099 contractors in one run.
  • Approved mobile clock-in hours can sync to payroll.
  • One month free to get started.

Against

  • Costs $49 a month plus $6 per worker per month.
  • Health plan premiums still apply.
  • The mobile app is for employees.

The verdict

OnPay brings payroll, HR, benefits, and time tracking into one service, with tax filings and multi-state payroll included. The payroll plan costs $49 a month plus $6 per worker per month, and health plan premiums are additional.

Who it suits

OnPay suits small businesses that need payroll alongside HR, benefits, and time tracking. Its listed industry support includes restaurants, farms, nonprofits, healthcare, and retail.

Plans and prices

Compliance Resources

$10a month

state compliance alerts · labor-law updates · handbook guidance · compliance library

Time Tracking

$15a month

time clocks · timesheets · overtime and break rules · supervisor approvals

HR

$15a month

PTO management · onboarding workflows · org chart · employee directory

Payroll Essentials

$49a month

full-service payroll · unlimited pay runs · all 50 states · W-2 and 1099 workers

Live HR Support

$65a month

on-demand HR concierge · licensed HR experts · phone, chat and email · unlimited access

Hourly Employees Bundle

$70a month

Payroll Essentials · Time Tracking · HR

Salaried Employees Bundle

$120a month

Payroll Essentials · HR · Compliance Resources · Live HR Support

Growing Businesses Bundle

$130a month

Payroll Essentials · Time Tracking · HR · Compliance Resources

Payroll

$49a month

Unlimited pay runs and schedules · W-2s, 1099s, and year-end filings included · federal, state, and local tax filings included · no extra charge for workers in multiple states

Every plan, in full

On the record

Accounting integrations
Official integrations include QuickBooks Online, QuickBooks Desktop and Xero with customizable item mapping and ledger synchronization.onpay.com · read 15 Oct 2026
API documentation
The public partner reference documents OAuth 2.0 authorization-code and refresh-token flows and requires contacting OnPay to partner.onpay.readme.io · read 15 Oct 2026
Benefits
OnPay administers health, dental, vision, life, disability, HSA and FSA benefits with automated deductions and licensed-agent guidance.onpay.com · read 15 Oct 2026
Company history
OnPay says it grew from founder Jesse Burgess’s family payroll business after he joined it in 2007.onpay.com · read 3 Oct 2026
Company size
LinkedIn lists OnPay as a privately held financial-services company headquartered in Atlanta with 51–200 employees and about 190 visible employees.linkedin.com · read 15 Oct 2026
Documentation and support
The help center provides navigation, onboarding, payroll, security and troubleshooting articles; U.S.-based support is available weekdays 9 a.m.–8 p.m. Eastern by phone, chat and email.help.onpay.com · read 15 Oct 2026
Founded and origin
The company says its online payroll product grew from founder Jesse Burgess's family payroll business and was spun out in 2015.onpay.com · read 15 Oct 2026
Funding news
OnPay announced on January 7, 2025 that it raised more than $100 million, including a $63 million Series B led by Carrick Capital Partners.carrickcapitalpartners.com · read 15 Oct 2026
Hiring and onboarding
Built-in onboarding includes custom offer letters, electronic signatures for I-9 and W-4 forms, and employee self-onboarding.onpay.com · read 15 Oct 2026
HR
HR features include employee onboarding, e-signatures, personnel documents, task delegation, and six permission levels.onpay.com · read 3 Oct 2026
HR tools
HR add-ons provide PTO workflows, delegated tasks, equipment tracking, org charts, directories and custom eSignature documents.onpay.com · read 15 Oct 2026
Integrations
Named integrations include QuickBooks Online and Desktop, Xero, TurboTax, QuickBooks Time, Deputy, and When I Work.onpay.com · read 3 Oct 2026
Legal entity
OnPay's privacy statement identifies the operating company as OnPay, LLC, a Delaware corporation with offices at 675 Ponce de Leon Avenue NE, Atlanta.onpay.com · read 15 Oct 2026
Licence model
APIs.io classifies OnPay as a commercial hosted SaaS product and marks it as not open source.apis.io · read 15 Oct 2026
Limit: customization
Reviewers cite limited payroll-scheduling customization, reporting customization and advanced scheduling controls.trustradius.com · read 15 Oct 2026
Limit: mobile app
App-store reviewers report crashes, login loops, blank pages and inability to download W-2 files from the mobile app.apps.apple.com · read 15 Oct 2026
Limit: support delays
Some reviewers report slow responses on tax-filing problems and occasional technical or support delays.trustradius.com · read 15 Oct 2026
Limit: time clocks
Review summaries repeatedly request a built-in time clock or stronger time-tracking capability.trustradius.com · read 15 Oct 2026

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