On the recordRead 11 Oct 202621 facts
NMPBX
NMPBX · Wymondham, Norfolk, UK
Plans and prices
Unlimited
£3.10a month
UK landline and mobile calls included, subject to fair usage · international and premium-rate numbers charged as used · all features included
Read 11 Oct 2026 · nmpbx.co.uk
Pay As You Call
$2.95a month
UK calls charged as used · international and premium-rate numbers charged as used · all features included
Read 11 Oct 2026 · nmpbx.co.uk
On the record
- AI data handling
- The maker says call audio is processed in UK data centres, AI processing is in the EU, and data is not used to train third-party models.nmpbx.co.uk · read 11 Oct 2026
- API
- The maker says developers can access underlying phone-system APIs and that a full NMPBX API for call data and AI analysis is on the roadmap.nmpbx.co.uk · read 11 Oct 2026
- Auto attendant
- Yesnmpbx.co.uk · read 22 Sep 2026
- Business numbers
- multiplenmpbx.co.uk · read 22 Sep 2026
- Call analysis
- It transcribes calls and scores conversations for tone and outcome after they end.nmpbx.co.uk · read 11 Oct 2026
- Calling features
- Included calling features include auto attendant and IVR, call queues and hunt groups, voicemail to email, number porting, and call recording.nmpbx.co.uk · read 11 Oct 2026
- Call routing
- customnmpbx.co.uk · read 22 Sep 2026
- Compliance
- The maker states that it is Cyber Essentials Plus certified, ICO registered, and GDPR aligned.nmpbx.co.uk · read 11 Oct 2026
- Desktop and mobile apps
- Yesnmpbx.co.uk · read 22 Sep 2026
- Guarantee
- The maker offers a three-month satisfaction guarantee and says customers may leave with their numbers if it does not deliver what it promised.nmpbx.co.uk · read 11 Oct 2026
- Hosting
- The system is hosted in UK Tier-3+ data centres, and the maker states 99.99% uptime.nmpbx.co.uk · read 11 Oct 2026
- Integrations
- An optional CRM add-on is listed for Salesforce, Zoho, SugarCRM, SuiteCRM, ConnectWise, and Zapier.nmpbx.co.uk · read 11 Oct 2026
- Intended customers
- NMPBX says it serves UK businesses from around 5 users to 250 and beyond, including manufacturers, schools, property managers, self-storage operators, and professional services firms.nmpbx.co.uk · read 11 Oct 2026
- Optional add-on
- NMPBX Wallboard is an optional extra that displays live call activity and agent statistics.nmpbx.co.uk · read 11 Oct 2026
- Product
- NMPBX is a UK cloud VoIP business phone system with calls, handsets, support, and call analysis.nmpbx.co.uk · read 11 Oct 2026
- Security
- The maker lists role-based access control, audit logs, and granular permissions for recordings and transcripts.nmpbx.co.uk · read 11 Oct 2026
- Semantic search
- Users can search transcripts by meaning and see each result’s sentiment score and business outcome.nmpbx.co.uk · read 11 Oct 2026
- Support
- UK office-hours support is included, with a dedicated account manager, quarterly health checks, contractual SLAs, and team training.nmpbx.co.uk · read 11 Oct 2026
