NIVA
Ahmedabad, Gujarat, India
Plans and prices
Free
100 messages per month · 1 persona · Embeddable web widget · Knowledge base
Read 19 Sep 2026 · getniva.ai
Basic
3,000 messages per month · 2 personas per bot · PDF, DOCX, URL, and text sources · Lead capture
Read 19 Sep 2026 · getniva.ai
Standard
15,000 messages per month · 5 personas plus custom personas · Visual flow builder · CRM integrations
Read 19 Sep 2026 · getniva.ai
Free trial
1,000 lifetime messages · every Premium feature · no credit card required
Read 30 Sep 2026 · getniva.ai
Essential
3,000 messages / month · 2 team seats · 1 GB knowledge base · 2 smart forms
Read 30 Sep 2026 · getniva.ai
Premium
15,000 messages / month · 5 team seats · 5 GB knowledge base · up to 3 extra channels
Read 30 Sep 2026 · getniva.ai
Enterprise
Custom volume and SLA · unlimited team seats · unlimited knowledge base · all channels
Read 30 Sep 2026 · getniva.ai
On the record
- Agentic tools
- Personas can invoke REST endpoint tools, SAP, CRM, weather, freight, and other HTTP APIs, while goal-driven agents pursue multi-step objectives.getniva.ai · read 30 Sep 2026
- Compliance
- NIVA describes itself as GDPR compliant and SOC 2 Type II, HIPAA, and ISO 27001 ready or aligned, with DPA, EU data residency options, and BAA availability.getniva.ai · read 30 Sep 2026
- Cross-session memory
- NIVA remembers visitors across separate browser sessions and can clear memory on request.getniva.ai · read 30 Sep 2026
- Human handoff
- NIVA can hand conversations to human agents through a shared real-time queue while preserving the full chat history.getniva.ai · read 30 Sep 2026
- Integrations
- NIVA lists Google Drive, Dropbox, Notion, Confluence, YouTube, SharePoint/OneDrive, REST webhooks, WhatsApp, Telegram, Slack, Microsoft Teams, Mattermost, Discord, Instagram, LINE, SAP, Odoo, HubSpot, Freshdesk, Zendesk, and custom REST systems.getniva.ai · read 30 Sep 2026
- Knowledge base
- Bots can ingest PDFs, DOCX files, URLs, YouTube transcripts, and plain text into a dedicated isolated vector database.getniva.ai · read 30 Sep 2026
- Language detection
- NIVA detects the visitor’s language per message and responds in the same language with session-persistent language memory.getniva.ai · read 30 Sep 2026
- Lead capture
- NIVA automatically captures a visitor’s name and email after two exchanges and can export leads to CSV or push them to a CRM by webhook.getniva.ai · read 30 Sep 2026
- No-code deployment
- NIVA can be embedded on any website or web app with a single JavaScript snippet.getniva.ai · read 30 Sep 2026
- Persona library
- NIVA provides more than 250 pre-built personas across 25 industry verticals, with custom personas also supported.getniva.ai · read 30 Sep 2026
- Security controls
- NIVA states that it uses TLS 1.3 in transit, AES-256 at rest, role-based access control, MFA, continuous monitoring, network segmentation, WAF, and DDoS protection.getniva.ai · read 30 Sep 2026
- Support and onboarding
- All paid plans include a free first bot build session during onboarding; Essential has email support, Premium has priority support, and Enterprise includes a dedicated manager and SLA.getniva.ai · read 30 Sep 2026
- Voice
- The web widget supports push-to-talk or auto-detect speech input and text-to-speech responses without third-party setup.getniva.ai · read 30 Sep 2026
- What it does
- NIVA is an AI chatbot that turns website visitors into customers using industry-trained responses grounded in the customer’s content.getniva.ai · read 30 Sep 2026
