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Pricing · 2026

NIVA pricing

7 plans on the record · a free trial

Every plan

Free

Free

billed monthly

100 messages per month · 1 persona · Embeddable web widget · Knowledge base · Smart forms and workflows

Basic

$39 a month

billed monthly

3,000 messages per month · 2 personas per bot · PDF, DOCX, URL, and text sources · Lead capture · 1 smart form and webhooks

Standard

$119 a month

billed monthly

15,000 messages per month · 5 personas plus custom personas · Visual flow builder · CRM integrations · Live agent handoff

Free trial

Free

1,000 lifetime messages · every Premium feature · no credit card required

Essential

$39 a month

Billed $468 / yr

3,000 messages / month · 2 team seats · 1 GB knowledge base · 2 smart forms

Premium

$119 a month

Billed $1428 / yr

15,000 messages / month · 5 team seats · 5 GB knowledge base · up to 3 extra channels

Enterprise

Priced on request

Custom volume and SLA · unlimited team seats · unlimited knowledge base · all channels