moveXM

No phone app

  • Recognised40% of the score27
  • Phone app26% of the score0
  • Documented20% of the score86
  • Free plan14% of the score0
Free plan
No
Runs on
api, Web

Summary

moveXM is ranked #27 of 33 in customer experience management software on Samsung Mobile US Press. It runs on API, Web. There is no free plan.

Compared on customer experience management software

Free plan
Nomovexm.com
Journey mapping
Yesmovexm.com
Feedback channels
omnichannelmovexm.com
Text analytics
Yesmovexm.com
Closed-loop actions
Yesmovexm.com
Experience programs
enterprisemovexm.com

Facts

Product
moveXM is a customer experience management platform for collecting and managing customer feedback across customer journey touchpoints.movexm.com · 4 Oct 2026
AI analysis
Its AI features support automatic feedback analysis, pattern recognition, and action prioritization.movexm.com · 4 Oct 2026
BI reporting
The Infinity platform includes BI reporting for flexible performance evaluation and enterprise-wide analysis.movexm.com · 4 Oct 2026
Closed-loop
Infinity offers hot alerts and inner-loop management for urgent critical feedback, along with individualized action planning.movexm.com · 4 Oct 2026
Integrations
moveXM connects with CRM, ERP, eCommerce, marketing, and operational systems to consolidate and synchronize customer data.movexm.com · 4 Oct 2026
API
A REST API can be used to connect custom applications, with the team supporting tailored integrations.movexm.com · 4 Oct 2026
Security
The maker states that Infinity is hosted in Germany and is GDPR-compliant and certified according to TISAX, ISO 27001, and ISO 9001:2015.movexm.com · 4 Oct 2026
Data location
The security page says customer data is stored in German data centers in Frankfurt am Main.movexm.com · 4 Oct 2026
AI data use
The maker says customer data is not used to train AI models.movexm.com · 4 Oct 2026
Support
The maker describes its service and consulting teams as locally based and says it provides support for tailored integrations.movexm.com · 4 Oct 2026
Intended users
Infinity is described as a scalable CX platform for large companies and corporations with programs spanning multiple markets, brands, and touchpoints.movexm.com · 4 Oct 2026
Next product
moveXM Next is described as a lean way for companies to create surveys without an IT project, collect feedback, and analyze results in the system.movexm.com · 4 Oct 2026
Company experience
The maker describes moveXM as a European CX provider with over 30 years of experience.movexm.com · 4 Oct 2026
Company location
The maker states that moveXM is based in Frankfurt am Main.movexm.com · 4 Oct 2026

Company

Founded
1995movexm.com · 28 Sept 2026
Headquarters
Frankfurt, Germanymovexm.com · 28 Sept 2026

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Sources