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On the recordRead 12 Oct 202619 facts
Mitel MiVoice Business
Mitel MiVoice Business · Ottawa, Ontario, Canada · founded 1973
Plans and prices
MiVoice Business
Priced on request
5–65,000 users · on-premises, private cloud, public cloud, or hybrid
Read 12 Oct 2026 · mitel.com
On the record
- Administration
- The small business package page says MiVoice Business provides access to Mitel Administration for managing users after deployment.mitel.com · read 12 Oct 2026
- Auto attendant
- Yesmitel.com · read 22 Sep 2026
- Calling
- Voice capabilities include PBX features, advanced call control, mobility, and IP desk phone options.mitel.com · read 12 Oct 2026
- Call routing
- advancedmitel.com · read 22 Sep 2026
- Collaboration
- The product page says MiVoice Business comes with MiCollab, which offers chat, video conferencing, screen sharing, file sharing, presence, and team workspaces on desktop or mobile.mitel.com · read 12 Oct 2026
- Deployment
- It supports on-premises, private cloud, public cloud on AWS or Azure, and hybrid deployments.mitel.com · read 12 Oct 2026
- Desktop and mobile apps
- Yesmitel.com · read 22 Sep 2026
- Encryption
- The security guide says TLS is used for secure web access and SRTP can protect voice media streams.mitel.com · read 12 Oct 2026
- Industry integrations
- Mitel describes purpose-built integrations for healthcare, hospitality, financial services, government, and education.mitel.com · read 12 Oct 2026
- Integrations
- The product page describes real-time presence across Microsoft Teams and Zoom Workplace, and says Mitel CX integrates natively for omnichannel customer engagement.mitel.com · read 12 Oct 2026
- Product
- MiVoice Business is a unified communications platform combining telephony, messaging, video conferencing, mobility, and contact center tools.mitel.com · read 12 Oct 2026
- Remote work
- Single Number Reach, Hot Desking, and Teleworker mode support employees working away from the office.mitel.com · read 12 Oct 2026
- Resilience
- Local calling survivability can maintain voice service during WAN outages or data center incidents, with automatic resynchronization when connectivity returns.mitel.com · read 12 Oct 2026
- Scale
- Mitel states that the platform scales from 5 to 65,000 users on a single platform architecture.mitel.com · read 12 Oct 2026
- Security
- Mitel’s Release 10.5 security guide describes identity, authentication, encryption, access controls, authorization, audit trails, logs, and enterprise security certificates.mitel.com · read 12 Oct 2026
- Support
- Mitel provides a Document Center, Learning Center, and worldwide technical support for customers, service providers, and partners.mitel.com · read 12 Oct 2026
- Voicemail transcription
- Yesmitel.com · read 22 Sep 2026
