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ManageEngine RecoveryManager Plus

What it is

ManageEngine RecoveryManager Plus is a web-based enterprise backup solution for Active Directory, Microsoft Entra ID, Microsoft 365, Google Workspace, on-premises Exchange, and Zoho WorkDrive. For Microsoft 365, it backs up and restores Exchange Online mailboxes, SharePoint Online sites and libraries, and OneDrive for Business files and folders. Scheduled incremental backups can capture changes since the previous cycle, while configurable retention and selective restoration support recovery of chosen mailbox items or documents. Backup destinations include local repositories, NAS, Azure Blob Storage, Azure Files, AWS S3, Wasabi, and other S3-compatible repositories. The product supports immutable cloud backups in several of those services, audit-log forwarding to a syslog server, two-factor authentication, and single sign-on. It installs on Windows Server or Windows 7 and above, with the client opened in a web browser. A free edition and fully functional 30-day trial are available without a credit card; registration is available for free technical support. Paid annual plans are component-specific, with listed options for WorkDrive, Exchange, Active Directory, OneDrive, SharePoint/Teams, and Google Workspace.

For and against

For

  • Backs up Exchange Online, SharePoint, and OneDrive
  • Supports incremental backups and configurable retention
  • Offers local, NAS, and cloud storage options
  • Free edition and 30-day trial available

Against

  • Installation requires Windows Server or Windows 7 and above
  • Third-party integrations are not set up by default
  • Paid annual plans are component-specific

The verdict

RecoveryManager Plus covers multiple enterprise services, with Microsoft 365 backup and selective restoration among its capabilities. It has a free edition and trial, while paid annual plans depend on the component and capacity selected.

Who it suits

RecoveryManager Plus suits organizations that need backups across Microsoft 365 and other listed directory, mail, and file services. It also fits teams that want to choose storage destinations and restore selected items.

Plans and prices

Free Edition

Free

single AD domain · unlimited deleted-object recovery · 10 Exchange mailboxes · 10 Google Workspace mailboxes

Standard Edition — Zoho WorkDrive, 10 users

$95a year

10 users

Standard Edition — Exchange export to PST, 100 mailboxes

$295a year

100 mailboxes · PST export only

Standard Edition — Active Directory/Entra ID, 250 user objects

$475a year

250 enabled user/Entra objects

Standard Edition — OneDrive for Business, 100 sites

$495a year

100 sites

Standard Edition — SharePoint Online/Microsoft Teams, 25 sites

$495a year

25 sites

Standard Edition — Exchange backup and restoration, 100 mailboxes

$495a year

100 mailboxes · backup, restore and PST export

Standard Edition — Google Workspace, 100 users

$595a year

100 users

Zoho WorkDrive Standard — 10 users

$95a year

10 users

Every plan, in full

On the record

Active Directory backup
It backs up AD objects, schema changes, domain controllers and maintains versions for point-in-time recovery.manageengine.com · read 21 Oct 2026
AD granular restore
Administrators can restore complete objects or selected attributes such as group membership and passwords.manageengine.com · read 21 Oct 2026
Database support
The product bundles PostgreSQL and also supports Microsoft SQL Server as its database.download.manageengine.com · read 21 Oct 2026
Delegated administration
Technician roles such as auditor, operator and administrator can be assigned with different privileges.manageengine.com · read 21 Oct 2026
Deployment and platform
RecoveryManager Plus is installed on Windows Server or Windows 7 and above, and its client opens in a web browser.manageengine.com · read 29 Sep 2026
Documentation
The help center contains setup, licensing, workload administration, permissions, security and recovery procedures.manageengine.com · read 21 Oct 2026
Encryption
Backup data can be compressed and encrypted with AES-256.manageengine.com · read 21 Oct 2026
Exchange restore
Exchange backups support whole-mailbox, item-level, cross-user and cross-organization restoration.marketplace.microsoft.com · read 21 Oct 2026
Immutable backups
The vendor describes immutable cloud backups in Azure Blob Storage, AWS S3, Wasabi, and other S3-compatible repositories as protection against ransomware.manageengine.com · read 29 Sep 2026
Immutable storage
The product supports immutable backup repositories in Azure Blob Storage, AWS S3, Wasabi and other S3-compatible storage.manageengine.com · read 21 Oct 2026
Incremental backups
Scheduled jobs back up changes since the previous cycle for supported workloads.manageengine.com · read 21 Oct 2026
Installation model
The Windows installer can run RecoveryManager Plus as an application or Windows service and uses port 8090 by default.manageengine.com · read 21 Oct 2026
Latest release
Build 6330, released September 29, 2026, migrated Exchange Online connectivity from EWS to Microsoft Graph and added SAML SSO.manageengine.com · read 21 Oct 2026
Legal entity
Crunchbase lists the legal name as Zoho Corporation Pvt. Ltd.crunchbase.com · read 21 Oct 2026
License limits
The vendor says Exchange pricing is based on user mailboxes and does not restrict other mailbox types; SharePoint Online and Teams licensing is based on site count.manageengine.com · read 29 Sep 2026
Licensing model
Standard licensing is an annual subscription metered separately by AD/Entra objects, mailboxes, sites or cloud users.manageengine.com · read 21 Oct 2026
Limit: deployment information
GetApp lists deployment details as not provided by the vendor.getapp.co.uk · read 21 Oct 2026
Limit: licensing overage
When AD or Entra objects exceed licensed limits, settings edits, manual backups, bulk restores, rollback and adding domains or tenants are disabled.manageengine.com · read 21 Oct 2026

The review

ManageEngine RecoveryManager Plus is a web-based backup and recovery platform for business identity, collaboration, and file services. It is best suited to organizations protecting Microsoft 365 alongside Active Directory, Google Workspace, Exchange, or Zoho WorkDrive. Its broad service coverage and granular recovery are compelling, but component-based licensing means administrators must match each purchase to actual mailbox, site, user, or object counts.

Overview

RecoveryManager Plus brings backup for Active Directory, Microsoft Entra ID, Microsoft 365, Google Workspace, on-premises Exchange, and Zoho WorkDrive into one product. That breadth is useful for mixed environments rather than teams running Microsoft 365 alone. The Windows installation and browser-based client fit a self-hosted operating model, while the free edition and 30-day fully functional trial lower the cost of evaluating it.

Key features

Microsoft 365 protection includes Exchange Online mailboxes, SharePoint Online sites and libraries, OneDrive for Business files and folders, and Microsoft Teams. Scheduled incremental jobs capture mailbox and site changes since the preceding cycle, avoiding a complete repeat of unchanged data. Configurable retention and selected-item restoration let an administrator recover a particular mailbox item or document instead of replacing an entire service. Point-in-time restore adds a way to return data to an earlier recovery state.

Storage can be directed to local repositories, NAS, Azure Blob Storage, Azure Files, AWS S3, Wasabi, or other S3-compatible repositories. Immutable cloud backups for Azure Blob Storage, AWS S3, Wasabi, and compatible S3 storage provide a practical defense against ransomware tampering. Audit logs can be sent to a syslog server for SIEM-style centralized monitoring. Two-factor authentication, single sign-on, and timestamped application logs strengthen access control and accountability.

The trade-off is operational responsibility. Third-party integrations are not imposed by default, and their setup and data exchange remain the customer's responsibility. The software is installed on Windows Server or Windows 7 and above, then accessed through a web browser, so it is not a purely hosted service.

Pricing

The Free Edition costs free and covers a single Active Directory domain, deleted-object backup and restore, 10 Exchange mailboxes, 10 Google Workspace mailboxes, one WorkDrive user, two SharePoint/Teams sites, and one OneDrive site. It is suitable for a small proof of concept or narrowly scoped recovery needs, but its quotas are quickly restrictive for a production tenant.

Paid components are sold as annual subscriptions:

  • Zoho WorkDrive Standard — 10 users: $95 a year for 10 users.
  • Exchange/Exchange Online Standard — export to PST, 100 mailboxes: $295 a year, with PST export only.
  • Active Directory Standard — 250 user objects: $475 a year for the AD component.
  • OneDrive for Business Standard — 100 sites: $495 a year.
  • SharePoint Online/Microsoft Teams Standard — 25 sites: $495 a year.
  • Exchange/Exchange Online Standard — backup and restoration, 100 mailboxes: $495 a year, including backup, restoration, and PST export.
  • Google Workspace Standard — 100 users: $595 a year.

The cheaper Exchange option is appropriate when exporting to PST is enough; it gives up backup and restoration. Exchange pricing is based on user mailboxes and does not restrict other mailbox types, while SharePoint Online and Teams licensing is based on site count. Components not represented by a listed package require custom pricing. A fully functional 30-day trial requires no credit card, and free technical support registration is offered.

Platforms

RecoveryManager Plus runs self-hosted on Windows Server or Windows 7 and above, with a web-browser client. This suits organizations that want control of repositories and deployment, but not teams seeking a native macOS, Linux, Android, or iOS application.

Who it's for

Choose it when one organization needs Microsoft 365 backup with granular recovery plus protection for directory services, Google Workspace, Exchange, or Zoho WorkDrive. It is particularly suitable for administrators who already operate NAS or object storage and need immutable destinations, audit forwarding, and point-in-time recovery. It is less suitable for a small Microsoft 365 deployment that needs only a simple hosted backup, or for buyers unwilling to manage Windows infrastructure and integration setup.

Pros and cons

Pros

  • Wide service coverage: Microsoft 365, Active Directory, Entra ID, Google Workspace, Exchange, and WorkDrive can be addressed in one platform.
  • Granular recovery: Selected mailbox items and documents, retention controls, and point-in-time restore reduce the need for wholesale restores.
  • Storage flexibility: Local, NAS, Azure, AWS, Wasabi, and S3-compatible repositories support existing infrastructure.
  • Security monitoring: Immutable cloud backups, two-factor authentication, single sign-on, timestamped logs, and syslog forwarding cover both resilience and oversight.

Cons

  • Quota-heavy free edition: Ten mailboxes, two SharePoint/Teams sites, and one OneDrive site limit it to small deployments or evaluation.
  • Component licensing: Separate mailbox, site, user, and object measures complicate budgeting across mixed services.
  • Customer-owned integrations: Third-party setup and data interchange are not handled for you.
  • Windows deployment: Self-hosting is required rather than a fully vendor-hosted experience.

Alternatives

Microsoft 365 Backup Software is the broader category comparison to consult when Microsoft 365 is your only priority.

AvePoint Cloud Backup is a paid, web-based option with Android and iOS clients when mobile access matters; pricing is custom. Spanning Backup offers one all-inclusive paid plan, unlimited backup retention, and volume pricing for buyers who prefer no tiers. VM Backup is the better fit for virtual-machine protection, with two VMs per host free forever and a 30-day fully featured trial. Veeam Agent for Mac suits macOS workstation backup, with a free edition limited to one job and no direct object-storage backup. Synology Active Backup for SaaS is a free Synology NAS add-on for Microsoft 365 and Google Workspace. BDRShield, Cove Data Protection, and Datto Endpoint Backup for Windows are alternatives with custom or usage-based pricing structures.

Verdict

RecoveryManager Plus is a strong choice for organizations that need one self-hosted platform spanning Microsoft 365, directory services, and other workplace data, especially when granular restore and immutable storage matter. Its main reason to look elsewhere is the licensing and deployment overhead: smaller teams wanting a simpler hosted service may find the per-component quotas and Windows administration disproportionate.

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