On the recordRead 5 Oct 202613 facts
Luna AI
Plans and prices
Starter
$329a month, billed yearly
Up to 5,000 MAU · AI replay: 5K sessions/month · 13-month retention
Read 5 Oct 2026 · uselunaai.com
Growth
$1,079a month, billed yearly
Up to 50,000 MAU · AI replay: 50K sessions/month · 24-month retention
Read 5 Oct 2026 · uselunaai.com
Enterprise
Priced on request
Unlimited MAU and retention · Self-hosted deployment · 24×7 support
Read 5 Oct 2026 · uselunaai.com
On the record
- AI features
- The product describes AI replay summaries, predictive churn, cohort discovery, anomaly detection, and automatic event tagging.uselunaai.com · read 5 Oct 2026
- Analytics
- Its SDK auto-captures taps, screens, errors, and network calls for funnels, cohorts, and retention charts.uselunaai.com · read 5 Oct 2026
- Ask Luna
- Users can ask product questions in plain English and receive generated charts based on their event schema.uselunaai.com · read 5 Oct 2026
- Deployment
- Luna can run on Luna Cloud, inside a customer's cloud account, or on customer hardware; self-hosting is an Enterprise offering.uselunaai.com · read 5 Oct 2026
- Encryption
- The security page specifies TLS 1.3 in transit and AES-256 at rest, with per-tenant key derivation.uselunaai.com · read 5 Oct 2026
- Integrations
- Luna describes Slack, Linear, and Jira sharing for replay clips, and a billing-event bridge for Zuora, Stripe, and Recurly.uselunaai.com · read 5 Oct 2026
- Product
- Luna AI combines product analytics, session replay, in-app guides, feature flags, and AI capabilities in one platform.uselunaai.com · read 5 Oct 2026
- Replay privacy
- The security page says passwords, card numbers, and free-text inputs are automatically redacted by the SDK before leaving the device, with per-app configuration.uselunaai.com · read 5 Oct 2026
- Retention limits
- Starter lists 13-month retention and Growth lists 24-month retention; Enterprise lists unlimited retention.uselunaai.com · read 5 Oct 2026
- SDKs
- The company lists SDKs for iOS, Android, Web, Node.js, and Python.uselunaai.com · read 5 Oct 2026
- Security
- The security page states that Luna is SOC 2 Type II audited, GDPR and CCPA compliant, and HIPAA-ready with a BAA on request.uselunaai.com · read 5 Oct 2026
- Support
- Starter includes email support, Growth includes Slack support, and Enterprise includes 24×7 support.uselunaai.com · read 5 Oct 2026
- Who it is for
- The company presents Luna as a product intelligence platform for teams building and operating apps, websites, and backend services.uselunaai.com · read 5 Oct 2026
