Lobbytrack

Lobbytrack is a visitor management system for workplaces that need to register guests, manage check-in, and know who is on site. Visitors can use a kiosk QR code to complete registration on their own phones. The Lobby App can ask health, safety, or compliance questions and stop sign-in when configured requirements are not met. It can scan driver-license barcodes to fill registration forms and print customizable badges. The system can notify hosts and security and help track people during evacuations. Lobbytrack describes watchlist integrations with MK Data and Data Diver that can alert staff to matches. It is available through a browser and mobile apps for lobby staff, employees, and security guards, on Android, iOS, web, and Windows. Listed integrations include Brivo, Openpath, S2, Microsoft Active Directory, Eventleaf, Zapier, Okta, Microsoft Teams, and Slack. The free plan covers up to 100 visitors per month; Basic costs $50 a month per location, and Professional costs $100 a month per location. Starter includes email support; Basic and Professional include email and phone support.

Lobbytrack combines visitor registration, screening, badge printing, notifications, and on-site tracking. The free plan has a monthly visitor cap, while paid plans start at $50 a month per location.

Lobbytrack suits offices, schools, hospitals, public facilities, factories, government buildings, and other workplaces that manage visitor access. Its screening and evacuation tools may be useful where staff need to apply entry criteria and track who is on site.

Lobbytrack is visitor-management software for workplaces that need to register, screen and account for guests. It is best suited to organizations with multiple visitor-safety needs, from compliance questions to evacuation tracking. Its broad feature set is compelling, but paid plans charge per location.

Overview

Lobbytrack connects visitor check-in with reception, hosts and security. Visitors can use a kiosk QR code to complete registration on their own phones, while staff can handle check-in through the Lobby App. During evacuations, on-site tracking helps staff account for people in the building.

The system can ask health, safety or compliance questions and block sign-in when a visitor does not meet configured criteria. Driver-license barcode scanning can populate registration forms, and the app can capture visitor photos and print customizable badges. These tools make Lobbytrack a stronger fit for organizations that need screening and identification alongside a basic visitor log.

For watchlist screening, Lobbytrack describes integrations with MK Data and Data Diver that can check visitors against watchlists and criminal databases and alert staff to matches. Other integrations include Brivo, Openpath, S2, Microsoft Active Directory, Eventleaf, Zapier, Okta, Microsoft Teams and Slack.

Key features

• Touchless check-in: Visitors scan a kiosk QR code and complete sign-in on their phones, offering a self-service route alongside staff-assisted check-in.
• Configurable screening: Health, safety or compliance questions can stop a sign-in that fails the organization’s criteria, making the feature useful where entry rules matter.
• Identity and badges: Driver-license barcode scanning can fill registration forms, and customizable badges give staff a way to identify visitors after check-in.
• Evacuation tracking: Staff can track people on site during an evacuation, extending the system’s value beyond reception.
• Workplace integrations: Connections to access-control, directory, event, automation and messaging products can help Lobbytrack fit into existing workplace processes.

The web platform is complemented by mobile apps for lobby staff, employees and security guards. Lobbytrack states that it is PCI DSS 4.0.1 compliant and regularly audited by SecurityMetrics; it says ISO/IEC 27001 certification is in progress. Its security guide says sensitive customer data is encrypted at rest with AES-256 and communications use TLS 1.2 and TLS 1.3.

Pricing

The free Starter plan costs nothing and allows up to 100 visitors/month, with unlimited hosts and users. In months with under 20 visits, it includes all Ultimate features; that qualification makes the free tier more useful for very low-traffic months than as a dependable full-featured option for a busy site.

Basic costs $50 a month, billed per location, and includes unlimited visitors, hosts and users with no contract. It is the entry paid tier for locations that exceed Starter’s visitor cap. Professional costs $100 a month, also billed per location, with unlimited visitors, hosts and users and no contract. Since the stated allowance is the same as Basic’s, the plan comparison does not establish what additional benefit justifies the higher price.

Ultimate has custom pricing: organizations must request a quote. It includes unlimited visitors, hosts and users, with no contract. Starter includes email support; Basic and Professional include email and phone support. Ultimate lists email and phone support, with 24/7 priority support as an add-on.

Platforms

Lobbytrack supports Android, iOS, web and Windows. Browser access and mobile apps for lobby staff, employees and guards suit workplaces where check-in and on-site coordination involve more than one role.

Who it's for

Lobbytrack is aimed at corporate offices, schools, hospitals, public facilities, factories, government buildings and other workplaces. It is a particularly good fit where reception needs to combine visitor screening, badges, host and security notifications, and evacuation awareness. A single low-volume location may find Starter sufficient; sites with regular traffic should weigh the per-location paid cost, while organizations seeking a clearly defined mid-tier feature difference may want answers before choosing Professional over Basic.

Pros and cons

• Pro: Screening can prevent sign-in when configured entry criteria are not met, which is useful in workplaces with health, safety or compliance checks.
• Pro: QR check-in, ID scanning, photo capture, customizable badges and evacuation tracking cover several stages of a visitor’s on-site journey.
• Pro: Starter supports unlimited hosts and users, while its free allowance reaches 100 visitors/month.
• Con: Starter’s cap can make it unsuitable for higher-volume sites, and its all-Ultimate-features condition applies only in months with under 20 visits.
• Con: Paid pricing is per location, so organizations with multiple sites need to account for that billing basis.
• Con: Professional costs twice as much as Basic, but the stated plan allowances do not explain the difference in practical value.

Alternatives

InstaCheckin is worth considering for an iOS or web deployment that needs unlimited visitors and one location on its free plan, but it limits the free tier to 50 employee contacts.

KyberAccess may suit a small site looking for free QR check-in and badge printing: its free plan covers one location and 50 visitors/month, with basic check-in and email notifications.

LogBook360 offers a free allowance of up to 150 visitor check-ins per month, making it a candidate for readers who prioritize a larger stated free check-in quota.

Envoy Visitors has a free Basic plan capped at 50 employees and 100 entries/month; consider it if those limits fit your site.

VisitorLog.io may appeal to organizations wanting a free plan with unlimited visitors and every feature, capped at two facilities and 300 users.

Envoy Desks is a desk, room and parking reservation product rather than a direct visitor-management substitute.

Greetly is a paid alternative with a stated Essential plan at $99 a month, billed yearly, and unlimited users, check-ins and hosts.

iLobby (now FacilityOS VisitorOS) is a paid alternative whose Corporate plan starts at $225 a month and includes an MDM-enrolled iPad.

Verdict

Choose Lobbytrack if your workplace needs visitor screening and identification as well as check-in, notifications and evacuation tracking. Its strongest advantage is the range of connected visitor workflows, while the main reasons to look elsewhere are per-location paid pricing and the unclear value difference between Basic and Professional.