Jimo

No phone app

5.6No. 27 of 31
in Product Adoption Software

Recognised40% of the score26
Phone app26% of the score0
Documented20% of the score87
Free plan14% of the score0

Free plan: Trial only
Paid plans from: $79/mo
Runs on: Browser extension, Web

Summary

Jimo is ranked #27 of 31 in product adoption software on Samsung Mobile US Press. It runs on Browser extension, Web. There is no free plan. A free trial is offered. Paid plans start at $79/mo.

Jimo plans and pricing

All plans

Adoption Agent $79/mo $948 billed annually · save $240 200 AI requests per month · additional requests $19 / 100 requests · no MAU charge jimo.ai · 2 Oct 2026

Adoption Suite $429/mo $5,148 billed annually · save $1,284 2,000 Monthly Active Users included · $24 / 1k MAU for 2,001–10,000 · $20 / 1k MAU for 10,001–25,000 · $16 / 1k MAU for 25,001–100,000 · $12 / 1k MAU for 100,001–500,000 · $8 / 1k MAU for 500,001+ · 50 Adoption Agent requests included jimo.ai · 2 Oct 2026

Enterprise Not published Custom pricing; talk to sales 100k+ MAU · SSO/SAML · SLA · Salesforce · custom invoicing · security review jimo.ai · 2 Oct 2026

Compared on product adoption software

Free plan: Nojimo.ai
No-code builder: Yesjimo.ai

Facts

Product: Jimo describes itself as an AI-powered digital adoption platform for growing SaaS companies that guides users based on their behavior.jimo.ai · 2 Oct 2026
Experiences: Adoption Suite includes tours, hints, checklists, surveys and NPS, banners, changelog, a resource center, and a feedback widget.jimo.ai · 2 Oct 2026
AI tours: Jimo AI can generate a product tour from a prompt or recorded user flow for editing, preview, and launch.jimo.ai · 2 Oct 2026
Targeting: Teams can segment audiences using user data, target pages, and trigger tours based on user actions.jimo.ai · 2 Oct 2026
Analytics: Jimo says its analytics capture feature usage, identify where users drop off, and support actions based on product analytics.jimo.ai · 2 Oct 2026
Adoption Agent: The in-app agent can answer questions using help center content, documentation, and URLs, guide users through interface steps, or perform tasks for them.jimo.ai · 2 Oct 2026
Integrations: The pricing page lists Mixpanel, PostHog, Amplitude, HubSpot, Slack, Segment, and Zapier as included integrations.jimo.ai · 2 Oct 2026
Additional integrations: The integrations directory also lists Salesforce, Intercom, Google Tag Manager, Webhooks, Zendesk, Figma, and other tools; Customer.io and Heap are marked coming soon.jimo.ai · 2 Oct 2026
Security and privacy: Jimo states it is SOC 2 Type II and GDPR compliant, hosts data in the EU, acts as a data processor, does not sell or share users’ data, and includes a DPA in its standard contract.jimo.ai · 2 Oct 2026
Mobile limits: Jimo works on web apps across devices but does not support native iOS or Android apps.jimo.ai · 2 Oct 2026
Trial: Jimo offers a one-month free trial on both products without a credit card and says it helps set up experiences and a shared Slack channel during the trial.jimo.ai · 2 Oct 2026
Company location: Jimo’s LinkedIn company page lists its headquarters as Paris, Île-de-France.fr.linkedin.com · 2 Oct 2026