On the recordRead 2 Oct 202614 facts
Jimo
Cachan, France
Plans and prices
Adoption Agent
$79a month, billed yearly
200 AI requests per month · additional requests $19 / 100 requests · no MAU charge
Read 2 Oct 2026 · jimo.ai
Adoption Suite
$429a month, billed yearly
2,000 Monthly Active Users included · $24 / 1k MAU for 2,001–10,000 · $20 / 1k MAU for 10,001–25,000 · $16 / 1k MAU for 25,001–100,000
Read 2 Oct 2026 · jimo.ai
Enterprise
Priced on request
100k+ MAU · SSO/SAML · SLA · Salesforce
Read 2 Oct 2026 · jimo.ai
On the record
- Additional integrations
- The integrations directory also lists Salesforce, Intercom, Google Tag Manager, Webhooks, Zendesk, Figma, and other tools; Customer.io and Heap are marked coming soon.jimo.ai · read 2 Oct 2026
- Adoption Agent
- The in-app agent can answer questions using help center content, documentation, and URLs, guide users through interface steps, or perform tasks for them.jimo.ai · read 2 Oct 2026
- AI tours
- Jimo AI can generate a product tour from a prompt or recorded user flow for editing, preview, and launch.jimo.ai · read 2 Oct 2026
- Analytics
- Jimo says its analytics capture feature usage, identify where users drop off, and support actions based on product analytics.jimo.ai · read 2 Oct 2026
- Company location
- Jimo’s LinkedIn company page lists its headquarters as Paris, Île-de-France.fr.linkedin.com · read 2 Oct 2026
- Experiences
- Adoption Suite includes tours, hints, checklists, surveys and NPS, banners, changelog, a resource center, and a feedback widget.jimo.ai · read 2 Oct 2026
- Installation
- To try Jimo, users can build and preview experiences with the Chrome extension without installing anything; going live requires a JavaScript snippet or npm package and takes about an hour of developer time, according to Jimo.jimo.ai · read 2 Oct 2026
- Integrations
- The pricing page lists Mixpanel, PostHog, Amplitude, HubSpot, Slack, Segment, and Zapier as included integrations.jimo.ai · read 2 Oct 2026
- Mobile limits
- Jimo works on web apps across devices but does not support native iOS or Android apps.jimo.ai · read 2 Oct 2026
- Product
- Jimo describes itself as an AI-powered digital adoption platform for growing SaaS companies that guides users based on their behavior.jimo.ai · read 2 Oct 2026
- Security and privacy
- Jimo states it is SOC 2 Type II and GDPR compliant, hosts data in the EU, acts as a data processor, does not sell or share users’ data, and includes a DPA in its standard contract.jimo.ai · read 2 Oct 2026
- Targeting
- Teams can segment audiences using user data, target pages, and trigger tours based on user actions.jimo.ai · read 2 Oct 2026
- Trial
- Jimo offers a one-month free trial on both products without a credit card and says it helps set up experiences and a shared Slack channel during the trial.jimo.ai · read 2 Oct 2026
