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- Issabel
On the recordRead 11 Oct 202618 facts
Issabel
Issabel · Coral Springs, Florida, USA · founded 2017
Plans and prices
Issabel Network
$8.33a month
Server monitoring · Cloud backups · Alerts and notifications · Add-on management
Read 21 Sep 2026 · issabel.com
Advanced reports
$20a month
Access to advanced reports; regardless of agent count
Read 11 Oct 2026 · issabel.com
Voice Agent License
$29a month
Minimum 5 agents in Issabel Cloud; minimum 10 agents on-premise or private cloud
Read 11 Oct 2026 · issabel.com
Omnichannel Agent License
$39a month
Minimum 5 agents in Issabel Cloud; minimum 10 agents on-premise or private cloud
Read 11 Oct 2026 · issabel.com
OpenAI Integration
$50a month
Optional; for intelligent chatbots
Read 11 Oct 2026 · issabel.com
24/7 Support
$250a month
Optional; 3 to 4 hour response time for all events
Read 11 Oct 2026 · issabel.com
On the record
- Audience
- The download listing identifies advanced end users and system administrators as the intended audience.issabel.org · read 11 Oct 2026
- Auto attendant
- Yesissabel.com · read 21 Sep 2026
- Call routing
- customissabel.com · read 21 Sep 2026
- Contact Center features
- Contact Center lists inbound and outbound campaigns, progressive and preview dialing, web chat, web calls, SMS campaigns, call recording, and real-time monitoring.issabel.com · read 11 Oct 2026
- Core functions
- It functions as an IP PBX for call routing, contact center configuration, and integration with external systems such as email and databases.issabel.com · read 11 Oct 2026
- Current download
- The download page offers an Issabel 5 USB/DVD ISO for x86_64.issabel.org · read 11 Oct 2026
- Deployment
- Contact Center can be deployed in Issabel’s cloud or on-premise or in the customer’s private cloud.issabel.com · read 11 Oct 2026
- Included capabilities
- The platform lists call center, email, management reports, fax, video call meetings, audio recording, and CRM and platform integrations.issabel.com · read 11 Oct 2026
- Integrations
- Contact Center supports AI provider integrations including OpenAI, Anthropic, and Groq, plus APIs and webhooks for connecting third-party systems.issabel.com · read 11 Oct 2026
- Licensing
- The core platform is distributed under GPLv2 and GPLv3 licenses with no licensing costs; support, maintenance, and training may incur costs.issabel.com · read 11 Oct 2026
- Security features
- Contact Center lists call encryption and user-based permission management among its security and quality monitoring features.issabel.com · read 11 Oct 2026
- Support limit
- Issabel says it supports only its new official Contact Center module; the Community Contact Center reached end of life in October 2023 and is no longer supported or updated.issabel.com · read 11 Oct 2026
- Support options
- Support is available through a community forum, pay-per-use on-demand support, and subscriptions that can include priority assistance and 24/7 availability at higher tiers.issabel.com · read 11 Oct 2026
- Unified communications
- Issabel is open-source VoIP software that consolidates IP communication services into one platform.issabel.com · read 11 Oct 2026
- Voicemail transcription
- Yesissabel.com · read 21 Sep 2026
