iSecretShop

iSecretShop is a job board and software platform that brings mystery shopping and other research assignments from multiple providers into one place. Opportunities include covert mystery shops, competitive price audits, merchandising, market research panels, intercept interviews, and overt audits. Shoppers can schedule assignments, complete them in the field, attach photos with geotags and date and time stamps, and submit their work from a mobile device. The platform combines email notices about available shops with phone push notifications and targeted geo-zones. Shoppers can use the iPhone or Android app, mobile web, or a computer; a smartphone is not required. The apps are free, and iSecretShop says businesses pay for the service. Business pricing is not publicly listed, and prospective customers are directed to contact the company. Businesses can ask about using the platform for internal audits and demonstrations. iSecretShop does not pay shoppers; each company offering assignments determines its own payment policies. The service provides a way to find and complete opportunities, while assignment payments come from the providers.

iSecretShop centralizes varied shopping and research opportunities and supports field submission across mobile and web. Shoppers should confirm each provider's payment policy, since iSecretShop does not pay them.

It suits shoppers seeking assignments from multiple providers and businesses considering a platform for internal audits or demonstrations. Shoppers can use the app or web access, with or without a smartphone.

iSecretShop is a multi-provider job board and field-work platform for mystery shopping and related research. It fits shoppers who want varied assignments across phone, web, and desktop, as well as businesses considering internal audits. The main trade-off is fundamental: iSecretShop organizes jobs but does not pay shoppers; each provider sets its own terms.

Overview

The service gathers covert mystery shops, competitive price audits, merchandising, market-research panels, intercept interviews, and overt audits from multiple companies. That breadth makes it a useful first stop for shoppers who do not want to rely on a single provider. It is not a unified marketplace with standardized compensation, however. The company offering an assignment remains responsible for its requirements and payment policy.

Key features

Assignment discovery

Aggregated available-shop emails, phone push notifications, and targeted geo-zones provide several ways to find work, including opportunities near a shopper's location. These alerts are particularly useful for people willing to pursue different kinds of field research, while their usefulness depends on what participating providers post.

Field submission

Shoppers can schedule an assignment, complete it on site, attach multiple pieces of evidence, and submit from a mobile device. Photo evidence can include geotags and date-and-time stamps, which suits audits where location and timing matter. The workflow reduces the need to return to a computer before filing a report.

Business use

Businesses can contact iSecretShop about internal audits and demonstrations. Existing clients are directed to their contracted mystery-shopping or market-research company for questions about shops and reports, so iSecretShop is not presented as a universal support desk for every assignment.

Data and account considerations

Registration requests personal information including name, address, contact details, birth date, and payment email. Google Play's developer disclosures say the Android app encrypts data in transit, shares no data with third parties, and supports deletion requests. The maker pages do not state a security certification or compliance standard, which matters to organizations with formal security requirements.

Pricing

iSecretShop uses a freemium model. The iOS and Android shopper apps are free, and the app listing says businesses pay for the service. A Business platform plan uses custom pricing: prospective customers must contact sales rather than selecting a published tier. The sales contact is 888.206.2337 extension 110 or [email protected].

Free access is appropriate for shoppers who want to browse and submit assignments without an app charge. It does not include shopper compensation: iSecretShop explicitly does not pay shoppers, and the provider offering each assignment determines payment and policy. Businesses should request a quote and confirm what their proposed arrangement covers before committing.

Platforms

Shoppers can use Android, iPhone, iPad, mobile web, or a computer, and the maker says a smartphone is not required. The iOS app requires iOS 15.1 or later on iPhone. Android support is provided at [email protected] and +1 888-206-2337. This range suits mixed-device teams and shoppers who prefer desktop reporting, while mobile users gain the location-aware evidence workflow.

Who it's for

Choose iSecretShop if you want one place to discover several categories of mystery-shopping and research work, need geo-tagged, time-stamped field evidence, or want to combine app and computer access. It is less suitable if you expect a single payer, standardized rates, or a published business subscription with defined quotas and terms.

Pros and cons

• Pro: Multiple assignment categories and providers broaden the kinds of field work a shopper can pursue.
• Pro: Email, push, and geo-zone alerts improve the chances of spotting relevant local opportunities.
• Pro: Mobile scheduling, evidence capture, and submission support on-location workflows.
• Pro: Android, iOS, mobile web, and desktop access accommodate different devices.
• Con: iSecretShop does not pay shoppers; payment depends on each assignment provider.
• Con: Business pricing is custom, so buyers cannot compare public tiers or published limits.
• Con: Registration collects substantial personal information, while no certification or compliance standard is stated.

Alternatives

Mystery Shopping Software is the broader category guide for comparing services.

• Gigwalk is a free-to-download Android, iOS, API, and web option where individual Gigs pay $3 to $100 or more depending on the task; choose it when that per-gig model fits better.
• Field Agent is free to download on Android and iOS for users 18 and older; choose it when age-gated mobile assignments are the priority.
• Mitti Training offers a free plan for up to 10 users with inspection templates and AI credits, plus a paid annual tier; choose it for structured inspection training rather than a multi-provider shopper board.
• MobiAudit is a free Android and iOS app; choose it when a no-cost mobile audit tool is sufficient.
• Mystery Management is a paid Android, iOS, and web alternative.
• PRISM Mystery Shopping Platform is a paid Android, iOS, web, and API alternative.
• Shopmetrics NEXT is a paid Android, iOS, and web product with demo-based purchasing.
• Checker is a paid cross-platform option with public monthly review and storage tiers; choose it when defined operational quotas matter more than a free shopper app.

Verdict

iSecretShop is a strong fit for shoppers seeking a broad stream of assignments and for businesses exploring an internal-audit platform with flexible device access. Its central advantage is aggregation plus field-ready submission. Look elsewhere if predictable compensation, a single accountable payer, or transparent business-plan pricing is essential.