ClientSmart
No phone app
5.3No. 15 of 21
in Mystery Shopping Software
in Mystery Shopping Software
- Recognised40% of the score20
- Phone app26% of the score0
- Documented20% of the score53
- Free plan14% of the score30
- Free plan
- No
- Paid plans from
- $1.50/mo
- Runs on
- Web
Summary
ClientSmart is ranked #15 of 21 in mystery shopping software on Samsung Mobile US Press. It runs on Web. There is no free plan. Paid plans start at $1.50/mo.
ClientSmart plans and pricing
All plansPer-shop fees (over 25,000 shops) $1.50/mo Monthly based on total shops completed; base fee is credited toward shop charges. Over 25,000 shops completed · $1.50 per shop clientsmart.com · 4 Oct 2026
Per-shop fees (15,001–25,000 shops) $2/mo Monthly based on total shops completed; base fee is credited toward shop charges. 15,001–25,000 shops completed · $2.00 per shop clientsmart.com · 4 Oct 2026
Per-shop fees (10,001–15,000 shops) $2.50/mo Monthly based on total shops completed; base fee is credited toward shop charges. 10,001–15,000 shops completed · $2.50 per shop clientsmart.com · 4 Oct 2026
Per-shop fees (5,001–10,000 shops) $3/mo Monthly based on total shops completed; base fee is credited toward shop charges. 5,001–10,000 shops completed · $3.00 per shop clientsmart.com · 4 Oct 2026
Per-shop fees (1,001–5,000 shops) $3.50/mo Monthly based on total shops completed; base fee is credited toward shop charges. 1,001–5,000 shops completed · $3.50 per shop clientsmart.com · 4 Oct 2026
Per-shop fees (501–1,000 shops) $4/mo Monthly based on total shops completed; base fee is credited toward shop charges. 501–1,000 shops completed · $4.00 per shop clientsmart.com · 4 Oct 2026
Compared on mystery shopping software
- Shopper portal
- Yesclientsmart.com
- Assignment scheduling
- Yesclientsmart.com
- Report form builder
- Yesclientsmart.com
- Evidence collection
- multipleclientsmart.com
- Shopper payments
- Yesclientsmart.com
- Results analytics
- Yesclientsmart.com
Facts
- Purpose
- ClientSmart lets mystery shopping companies schedule shoppers, capture evaluations, and deliver branded reports from one platform.clientsmart.com · 4 Oct 2026
- Intended users
- The platform is built for mystery shopping companies managing shopper networks, evaluation scheduling, and client reporting.clientsmart.com · 4 Oct 2026
- Templates
- Reusable survey templates preserve question structure, scoring rules, and conditional logic across projects.clientsmart.com · 4 Oct 2026
- Reporting
- ClientSmart generates branded PDF reports and provides interactive charts and built-in analytics.clientsmart.com · 4 Oct 2026
- Communication
- The platform sends branded HTML emails to shoppers, schedulers, and clients, with rich formatting and merge fields.clientsmart.com · 4 Oct 2026
- Imports
- Users can import shopper rosters, location lists, and project data from CSV, Excel, and other common formats using flexible column mapping.clientsmart.com · 4 Oct 2026
- Scheduling
- The shopboard can be filtered by location, date, pay range, and distance to find assignments.clientsmart.com · 4 Oct 2026
- Payments
- Automated pay calculations include audit trails showing how each payment was computed.clientsmart.com · 4 Oct 2026
- Storage
- ClientSmart offers tiered cloud storage for photos, receipts, and supporting documents, with automatic upload expiration policies.clientsmart.com · 4 Oct 2026
- Security
- The maker says ClientSmart uses TLS encrypted connections, secure cloud hosting, and role-based access controls.clientsmart.com · 4 Oct 2026
- Privacy
- The privacy policy says the site analytics service does not use tracking cookies, store IP addresses, track users across other websites, or share analytics data with third parties.clientsmart.com · 4 Oct 2026
- Support and onboarding
- The maker says it handles initial setup, helps import existing data, and walks teams through the platform, with most companies up and running within a few days.clientsmart.com · 4 Oct 2026
- Billing terms
- The maker describes month-to-month billing with no setup fees and no long-term commitments.clientsmart.com · 4 Oct 2026
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Where it ranks on Samsung Mobile US Press
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Sources
- clientsmart.com· checked 4 Oct 2026
- clientsmart.com/features· checked 4 Oct 2026
- clientsmart.com/privacy· checked 4 Oct 2026