PRISM Mystery Shopping Platform
iPhone + Android
7.3No. 4 of 21
in Mystery Shopping Software
in Mystery Shopping Software
- Recognised40% of the score20
- Phone app26% of the score100
- Documented20% of the score95
- Free plan14% of the score30
- Free plan
- No
- Runs on
- Android, api, iPhone, Web
Summary
PRISM Mystery Shopping Platform is ranked #4 of 21 in mystery shopping software on Samsung Mobile US Press. It runs on Android, API, iOS, Web.
Compared on mystery shopping software
- Shopper portal
- Yesprismintelligence.com
- Assignment scheduling
- Yesprismintelligence.com
- Report form builder
- Yesprismintelligence.com
- Mobile shopper app
- Yesprismintelligence.com
- Evidence collection
- multipleprismintelligence.com
- Shopper payments
- Noprismintelligence.com
- Results analytics
- Yesprismintelligence.com
Facts
- Purpose
- PRISM supports internal or vendor-run mystery shopping programs and measures brand and customer experience.prismintelligence.com · 4 Oct 2026
- Shop types
- The platform supports on-site inspections, crowdsourced microshops, web-based and recorded telephone shops, covert video shops, and audio shops.prismintelligence.com · 4 Oct 2026
- Mobile app
- Its iSecretShop mobile app is integrated with the platform, and evaluators can also enter shop data by computer.prismintelligence.com · 4 Oct 2026
- Evaluator network
- The maker says its network has nearly 1,000,000 registered evaluators.prismintelligence.com · 4 Oct 2026
- Forms and fraud checks
- The platform uses advanced form and question logic and fraud detection that monitors for suspicious patterns and checks image metadata.prismintelligence.com · 4 Oct 2026
- Reporting
- The dashboard provides data visualization, custom views and comparative filters, with hierarchical access controls and unlimited authorized users.prismintelligence.com · 4 Oct 2026
- Exports and integrations
- Reports can be exported on a schedule through API, FTP, sFTP, or email.prismintelligence.com · 4 Oct 2026
- Action workflows
- The Team Action Module can trigger an action plan when a field defect is found.prismintelligence.com · 4 Oct 2026
- Benchmarking
- PRISM includes industry benchmarking tools to compare a business with its competitive landscape.prismintelligence.com · 4 Oct 2026
- Security controls
- Hierarchical access controls let organizations restrict which users can collect or view data.prismintelligence.com · 4 Oct 2026
- Supported customers
- The maker identifies market research companies, mystery shopping providers, and businesses running internal measurement programs as intended users.prismintelligence.com · 4 Oct 2026
- Shop formats
- It supports recorded telephone shops, video shops, on-site inspections, crowdsourced microshops, web-based shops, and audio shops.prismintelligence.com · 4 Oct 2026
- Field data and fraud checks
- PRISM says its tools monitor activity for suspicious patterns and use image metadata and proprietary fraud algorithms to flag possible issues.prismintelligence.com · 4 Oct 2026
- Reporting and actions
- The dashboard provides custom views, comparative filters, reports, industry benchmarking, and a Team Action Module that can trigger action plans when field defects are found.prismintelligence.com · 4 Oct 2026
- Data exports
- Reports can be exported by API, FTP, sFTP, or email on a schedule.prismintelligence.com · 4 Oct 2026
- Panel and project features
- The system lists nearly 1,000,000 registered panelists and field agents, over 150 demographic data points, custom demographic points, varied question logic, and multi-language and currency support.prismintelligence.com · 4 Oct 2026
- Other data channels
- The reporting dashboard combines mystery shops with internal audits, competitive price audits, customer satisfaction surveys, opinion polling, and online reputation management.prismintelligence.com · 4 Oct 2026
- Access controls
- The dashboard describes hierarchical user access controls and unlimited user accounts with no per-user fees.prismintelligence.com · 4 Oct 2026
- Target users
- PRISM says its system is for market research companies, mystery shopping providers, and businesses running measurement programs internally.prismintelligence.com · 4 Oct 2026
- Program scale
- The maker says its platform accommodates programs ranging from small operators to multinational corporate initiatives.prismintelligence.com · 4 Oct 2026
- Provider limitation
- Prism says it is not a mystery shopping provider, though it can refer customers to providers among its clients.prismintelligence.com · 4 Oct 2026
- Support and services
- The maker lists project management, scheduling, editing, consultancy, software development, and social media management among its services.prismintelligence.com · 4 Oct 2026
- Contact
- The contact page lists the phone number (888) 206-2349.prismintelligence.com · 4 Oct 2026
Company
- Headquarters
- Spokane, Washington, United Statesprismintelligence.com · 28 Sept 2026
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Where it ranks on Samsung Mobile US Press
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Sources
- prismintelligence.com/mystery-shopping· checked 4 Oct 2026
- prismintelligence.com/reporting· checked 4 Oct 2026
- prismintelligence.com/internal-corporate-audits· checked 4 Oct 2026
- prismintelligence.com· checked 4 Oct 2026
- prismintelligence.com/services· checked 4 Oct 2026
- prismintelligence.com/contact-us· checked 4 Oct 2026