- Home
- Mystery Shopping Software
- MobiAudit
MobiAudit
Sylvania, Ohio, United States
What it is
MobiAudit is a mobile app for mystery shopping and market research fieldwork, including assignment scheduling, surveys, and data collection. It supports mystery shopping, client intercept and exit surveys, targeted marketing surveys, internal audits, and other studies. Survey work can continue offline: data syncs between the device and server, and the app integrates with Shopmetrics for offline assignments. The App Store listing describes deployment on smartphones, tablets, netbooks, laptops, handheld devices, kiosks, and customer interaction terminals. Its Auto-Alert Nearby Opportunities feature uses device GPS; background GPS use can significantly reduce battery life. Survey data and personal details entered in surveys remain on the device until submission and server sync. The app also stores account email addresses and passwords on the device for syncing; users can remove them by removing the account or deleting the app. Media captured outside the app may remain on the device after submission and must be removed manually. MobiAudit is available for Android and iOS as a free plan. The maker describes its products as serving mystery shopping, fieldwork, business audit, and market research providers.
For and against
For
- Supports several mystery shopping and survey study types.
- Survey data can be collected offline.
- Integrates with Shopmetrics for offline assignments.
- Available for Android and iOS.
- Supports scheduling and multiple forms of evidence collection.
Against
- Background GPS use can significantly reduce battery life.
- Survey data remains on-device until submitted and synced.
- Account email addresses and passwords are stored on-device.
- Media captured outside the app may need manual removal.
The verdict
MobiAudit supports fieldwork scheduling and survey collection, including offline assignments. Before using it, consider how on-device survey data, saved credentials, media, and background GPS use fit your fieldwork practices.
Who it suits
MobiAudit suits fieldworkers and providers conducting mystery shopping, audits, and market research studies. Its offline survey support may be useful when assignments need to be completed without a connection.
On the record
- Account credentials
- The privacy policy says the app stores account email addresses and passwords on the device to enable quick syncing, and says users can remove them by removing the account or deleting the app.shopmetrics.com · read 7 Oct 2026
- Company certification
- Shopmetrics says it is an ISO-certified company.shopmetrics.com · read 7 Oct 2026
- Company security
- The company says it takes reasonable and appropriate physical, electronic, and managerial measures to protect personal data.shopmetrics.com · read 7 Oct 2026
- Data collection
- The app supports online and offline survey data collection.play.google.com · read 8 Oct 2026
- Device credentials
- The app stores account email addresses and passwords on the device to support syncing, and says these can be removed by removing the account or deleting the app.shopmetrics.com · read 8 Oct 2026
- Intended customers
- The company describes its technology solutions as serving mystery shopping, fieldwork, business audit, and market research providers worldwide.shopmetrics.com · read 7 Oct 2026
- Maker certification
- Shopmetrics says it is ISO-certified and its products are used in more than 80 countries.shopmetrics.com · read 8 Oct 2026
- Media retention
- Media captured outside the app may remain on the device after survey submission and must be removed manually.shopmetrics.com · read 8 Oct 2026
- Nearby opportunities
- The Auto-Alert Nearby Opportunities feature uses device GPS, and the listing warns that background GPS use can significantly reduce battery life.apps.apple.com · read 7 Oct 2026
- Offline data storage
- Survey data and personal data entered into a survey are stored on the device until the survey is submitted and synced with the server.shopmetrics.com · read 8 Oct 2026
- Offline work
- The app syncs survey data with the device and server so users can work with surveys offline.shopmetrics.com · read 7 Oct 2026
- On-device data
- Survey personal data remains on the device until the survey is submitted and the app syncs with the server; deleting the app removes that data from the device.shopmetrics.com · read 7 Oct 2026
- Pricing
- The maker’s opened pages provide a demo request but no MobiAudit subscription price or plan details.shopmetrics.com · read 8 Oct 2026
- Privacy and data controller
- Shopmetrics says providers or their end-clients generally control personal data collected through the platform, and directs users to those organizations for details of their data use.shopmetrics.com · read 8 Oct 2026
- Purpose
- MobiAudit supports mystery shopping and market research fieldwork, including intercept surveys, exit surveys, targeted marketing surveys, and internal audits.play.google.com · read 8 Oct 2026
- Security
- Shopmetrics says it uses reasonable physical, electronic, and managerial procedures to protect personal data from loss, misuse, and unauthorized access or disclosure.shopmetrics.com · read 8 Oct 2026
- Shopmetrics integration
- MobiAudit integrates with the Shopmetrics platform so field workers can complete assignments offline.play.google.com · read 8 Oct 2026
- Study types
- It supports mystery shopping, client intercept and exit surveys, targeted marketing surveys, internal audits, and other studies.apps.apple.com · read 7 Oct 2026
