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On the recordRead 13 Oct 202627 facts
IdleVoip
IdleVoip · founded 2018
On the record
- AI receptionist
- The AI receptionist handles natural-language calls, takes messages and escalates requests or frustration to a person; it does not confirm bookings or payments.openidle.com · read 13 Oct 2026
- Audio privacy
- Speech recognition and voice synthesis run on the customer’s machine, so caller audio stays on that server.openidle.com · read 12 Oct 2026
- Billing controls
- The system supports rand-denominated per-second rate cards, spend tracking, monthly budgets and international-call blocking.openidle.com · read 13 Oct 2026
- Browser phone
- The web console includes a browser softphone with dialing, contacts, voicemail, hold, mute, transfer and three-way calls.openidle.com · read 12 Oct 2026
- Browser softphone
- The web console includes a browser SIP phone with transfer, hold, mute, three-way calls and do-not-disturb.openidle.com · read 13 Oct 2026
- Call billing
- Billing supports per-second rand rate cards, spend tracking and configurable hard budgets.openidle.com · read 12 Oct 2026
- Call reporting
- Reports include call volume, answer rate, service level, peak hours, sentiment and per-agent performance, with CSV export and scheduled email summaries.openidle.com · read 12 Oct 2026
- Call routing
- Its web console configures inbound numbers, business hours, IVR, ring groups, queues, extensions, follow-me and voicemail.openidle.com · read 13 Oct 2026
- Capacity limit
- The default configuration is described as handling around ten concurrent calls on a modest server, with capacity adjustable for busier sites.openidle.com · read 13 Oct 2026
- Deployment
- OpenIdle deploys and manages IdleVoip on the customer’s server or VPS.openidle.com · read 13 Oct 2026
- Integrations
- IdleVoip works with any SIP trunk provider and any SIP desk phone or softphone.openidle.com · read 12 Oct 2026
- Intended customers
- IdleVoip is presented for SMEs, practices, agencies and small contact centres.openidle.com · read 13 Oct 2026
- Language limit
- The assistant currently speaks English in a South African register; multilingual recognition is on the roadmap.openidle.com · read 12 Oct 2026
- Language support
- The assistant currently speaks English in a South African register; multilingual recognition is listed as a roadmap item.openidle.com · read 13 Oct 2026
- PBX features
- The system includes extensions, SIP trunks, inbound numbers, IVR, ring groups, queues, business hours, voicemail, conferences and hold music.openidle.com · read 12 Oct 2026
- Privacy
- Speech recognition and voice synthesis run on the customer’s server, and call recording requires both an enabled console setting and a spoken consent notice.openidle.com · read 13 Oct 2026
- Product
- IdleVoip is a self-hosted business PBX with an AI receptionist, managed by OpenIdle.openidle.com · read 12 Oct 2026
- Purpose
- IdleVoip is a self-hosted business PBX with extensions, queues, voicemail, call recording and an AI receptionist.openidle.com · read 13 Oct 2026
