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Alternatives · 2026

The best Hay.chat alternatives

The rest of Best Support Bots, in this site's order.

1
Chatwoot

It suits support, sales, and engagement teams that want to manage customer conversations across channels.

AndroidiPhone & iPadWeb+3 $19 a month, billed yearly Record6.4 Visit
2
Chatbase

Chatbase suits teams seeking customer-facing AI agents for support, sales, or product guidance across chat, email, and voice.

AndroidiPhone & iPadWeb+1 $40 a month Record6.0 Visit
3 WebAPI ₹1,599 a month Record5.5 Visit
4 WebAPI $39 a month, billed yearly Record5.5 Visit
5
Stept

Stept suits support teams wanting knowledge-based AI, human handoff, multichannel messaging, and shared inbox workflows.

WebWindowsMac+4 $19 a month Record5.5 Visit
6
Intercom

Intercom suits businesses that need to manage customer conversations across a website, app, or product, with both automated answers and agent handoff.

AndroidiPhone & iPadWeb $19 a month, billed yearly Record5.4 Visit
7
Freshdesk

Freshdesk suits service teams managing customer requests across multiple channels.

API $19 a month, billed yearly Record4.9 Visit
8
Genesys Cloud Agentic Virtual Agent

This service suits organizations automating customer interactions across voice and digital channels.

WebAPI — Record4.6 Visit
9 WebAPI $25 a month Record4.4 Visit
10 Web $19 a month Record4.2 Visit
11 Self-hosted Free plan Record3.8 Visit
12
Cognigy

Cognigy.AI is aimed at enterprises building customer-service agents for contact centers across multiple channels.

WebAPISelf-hosted — Record3.7 Visit
13
Hey Support

Hey Support may suit support teams that want an AI service agent across multiple messaging and voice channels, with a human handoff option.

Web $19 a month, billed yearly Record3.7 Visit
14 API $45 a month, billed yearly Record3.7 Visit
15 Web $228 a year Record3.1 Visit
16 Web Free plan Record3.0 Visit
17 Web Free plan Record2.7 Visit
18 Web $0.75 a month Record2.6 Visit
19 Web — Record2.4 Visit