On the recordRead 1 Oct 202615 facts
Happitu
Saint Louis, Missouri, United States
Plans and prices
Happitu Intelligence Platform
$250a month
Unlimited seats · no setup fees · cancel anytime
Read 1 Oct 2026 · happitu.com
On the record
- AI connectivity
- Happitu provides an MCP server that connects its insights data to AI tools including ChatGPT, Claude, and Copilot.happitu.com · read 1 Oct 2026
- Automated QA
- The platform automatically scores 100% of customer interactions and identifies coaching opportunities.happitu.com · read 1 Oct 2026
- Billing
- Billing is monthly in arrears based on usage, with enterprise discounts available at certain levels with annual commitments.happitu.com · read 1 Oct 2026
- Channels
- Customer-experience analysis covers voice, chat, email, and social interactions.happitu.com · read 1 Oct 2026
- Core features
- Features include sales intelligence, automated agent scorecards, skill-gap identification, self-directed performance reviews, coaching dashboards, and customer-experience insights.happitu.com · read 1 Oct 2026
- Data hosting
- Happitu states that customer data does not leave its infrastructure and is hosted entirely in its own environment.happitu.com · read 1 Oct 2026
- Implementation
- Most teams can be running within 2–3 days, with technical setup, scorecard configuration, training, and implementation support included.happitu.com · read 1 Oct 2026
- Integrations
- Listed integrations include Kustomer, Twilio, Five9, NICE, MyCase, Voice for Pest, Dialpad, FieldRoutes, RingCentral, and SingleComm.happitu.com · read 1 Oct 2026
- Languages
- Happitu supports English, Spanish, French, German, Dutch, and Mandarin.happitu.com · read 1 Oct 2026
- Product
- Happitu is an AI-powered automated quality assurance and conversation analysis platform built for contact centers.happitu.com · read 1 Oct 2026
- Security compliance
- Happitu completed a SOC 2 Type II audit and received a clean report covering security, availability, processing integrity, confidentiality, and privacy controls.happitu.com · read 1 Oct 2026
- Sensitive data
- The platform automatically redacts sensitive information such as credit-card numbers from recordings and transcripts.happitu.com · read 1 Oct 2026
- Support
- Customers can contact support at [email protected] for product questions, issue reports, and feedback.happitu.com · read 1 Oct 2026
- Target customers
- Happitu says its primary customers are contact-center teams with 10–500 agents across industries including insurance, healthcare, retail, financial services, SaaS, pest control, and home services.happitu.com · read 1 Oct 2026
