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On the recordRead 11 Oct 202618 facts
Graytel CloudVoice PBX
Graytel CloudVoice PBX · 57 Fourth Avenue, Woodlands, Doncaster, South Yorkshire, DN6 7QB, UK
Plans and prices
Cloud Voice lite
£4a month
Best for 1 - 50 users
Read 11 Oct 2026 · graytel.co.uk
On the record
- Auto attendant
- Yesgraytel.co.uk · read 22 Sep 2026
- Business numbers
- localgraytel.co.uk · read 22 Sep 2026
- Call features
- The service lists call recording, call logs, presence indication (BLF), alternative caller ID, and music on hold.graytel.co.uk · read 11 Oct 2026
- Call handling
- Listed features include call forwarding and routing, ring groups, time-of-day routing, IVR menus, queuing, and audio conferencing.graytel.co.uk · read 11 Oct 2026
- Calling
- Users can make free intra-site calls, including between users at multiple sites.graytel.co.uk · read 11 Oct 2026
- Call routing
- advancedgraytel.co.uk · read 22 Sep 2026
- Call security
- The feature list includes call encryption, and advanced features include outbound dialling restrictions to control which destinations extensions can call.graytel.co.uk · read 11 Oct 2026
- Company and privacy
- Graytel's privacy policy identifies the controller as Graycom Ltd and lists its address as 57 Fourth Avenue, Woodlands, Doncaster, South Yorkshire, DN6 7QB.graytel.co.uk · read 11 Oct 2026
- Customer support
- Graytel provides VoIP help pages covering device setup and troubleshooting, features, phone numbers, products and prices, and the PBX console.graytel.co.uk · read 11 Oct 2026
- Desktop and mobile apps
- Yesgraytel.co.uk · read 22 Sep 2026
- Hardware
- The product page says users can use any hardware, and Graytel's phone guidance recommends Snom, Yealink, and Gigaset deskphones.graytel.co.uk · read 11 Oct 2026
- Remote work
- Multi-site working, home working, and hot desking are supported through broadband access and call follow-me functionality.graytel.co.uk · read 11 Oct 2026
- Scaling
- The service is configurable without new hardware, and features can be added as a business grows.graytel.co.uk · read 11 Oct 2026
- Service
- CloudVoice is a cloud based IP PBX that uses VoIP over an internet connection to make and receive business calls without a phone line.graytel.co.uk · read 11 Oct 2026
- Supported apps
- The page lists iOS and Android apps, plus Windows, Mac, and Linux apps.graytel.co.uk · read 11 Oct 2026
- Voicemail and fax
- Listed features include voicemail, voicemail to email, and fax to email.graytel.co.uk · read 11 Oct 2026