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- Glanceable
On the recordRead 3 Oct 202616 facts
Glanceable
Saint-Mandé, France
Plans and prices
Essential
€19,000a year
50,000 verbatims/year · 2 data sources · 5 users · 1 custom classifier
Read 3 Oct 2026 · glanceable.io
Business
€38,400a year
100,000 verbatims/year · 5 data sources · 20 users · 3 custom classifiers
Read 3 Oct 2026 · glanceable.io
Enterprise
Priced on request
Custom verbatim volume · Up to 20 sources · Up to 100 users · Unlimited classifiers
Read 3 Oct 2026 · glanceable.io
On the record
- AI assistant
- GIO lets users query Voice of the Customer data in natural language and generate reports, dashboards, and comparisons.glanceable.io · read 3 Oct 2026
- Alerts and reports
- Radar monitors feedback for critical signals and sends alerts with proposed actions; reports can be scheduled for automatic delivery.glanceable.io · read 3 Oct 2026
- Analysis
- Its proprietary AI analyzes all verbatim feedback without sampling and groups it by patterns, themes, and root causes.glanceable.io · read 3 Oct 2026
- API
- The platform provides a documented REST API for enriching Glanceable with internal data and sending insights to other systems.glanceable.io · read 3 Oct 2026
- Audience
- The maker presents Glanceable for enterprise teams and highlights retail, e-commerce, automotive, banking and insurance, telecom, and hospitality.glanceable.io · read 3 Oct 2026
- Auditability
- AI classifications are logged, dated, linked to the model version, and traceable to their source customer comments.glanceable.io · read 3 Oct 2026
- Commitment
- Contracts are annual, with payment available monthly or annually; the pricing page offers no free plan or trial.glanceable.io · read 3 Oct 2026
- Deployment
- The company reports an average deployment time of less than one month, with setup and onboarding included in all plans.glanceable.io · read 3 Oct 2026
- Hosting
- Glanceable says customer data is hosted on Google Cloud data centers in Europe, without transfers outside the EU.glanceable.io · read 3 Oct 2026
- Integrations
- Named integrations include Slack, Microsoft Teams, Jira, Zendesk, Salesforce, HubSpot, Google Reviews, and Trustpilot.glanceable.io · read 3 Oct 2026
- Product
- Glanceable centralizes customer feedback, identifies pain points affecting KPIs, and distributes action plans to teams.glanceable.io · read 3 Oct 2026
- Security
- The maker states that it has AICPA SOC 2 Type II and SOC 3 certifications and native GDPR compliance.glanceable.io · read 3 Oct 2026
- Sources
- The platform connects reviews, NPS/CSAT/CES surveys, support tickets, call transcripts, social media, and messaging conversations.glanceable.io · read 3 Oct 2026
- Support
- The maker says its team responds to contact inquiries within 48 business hours, and its plans include a dedicated Customer Success Manager.glanceable.io · read 3 Oct 2026
