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On the recordRead 3 Oct 202615 facts
Frigade
San Francisco, California, United States
Plans and prices
Growth
$1,000a month
2,500 queries included · 2 product agents · Unlimited seats · Assistant and Assist API
Read 3 Oct 2026 · frigade.com
Enterprise
Priced on request
Everything in Growth · Scale discounts · Custom product agent capacity · Self-hosting with your own LLM keys
Read 3 Oct 2026 · frigade.com
On the record
- Analytics
- Listed analytics and data connections include Segment, Mixpanel, PostHog, HubSpot, and Salesforce.frigade.com · read 3 Oct 2026
- Audience
- Frigade describes use cases including support deflection, user activation, feature adoption, virtual customer success, and expansion or upsell.frigade.com · read 3 Oct 2026
- Company history
- Frigade says its story began with React onboarding components for checklists, tours, and announcements, and later expanded to Assistant.frigade.com · read 3 Oct 2026
- Company location
- Frigade lists its address as 945 Market St., San Francisco, CA 94103.frigade.com · read 3 Oct 2026
- Customization
- Teams can configure the assistant's appearance and tools and coach its answers without code; full white-label branding is an add-on.frigade.com · read 3 Oct 2026
- Guidance
- The assistant can answer questions, guide users through workflows on the live screen, or perform actions with Skills.frigade.com · read 3 Oct 2026
- How it learns
- Frigade signs in to a product, works through customer workflows, and relearns as the product changes.frigade.com · read 3 Oct 2026
- Integrations
- Listed support and handoff integrations include Zendesk, Intercom, HubSpot, Help Scout, Front, Freshdesk, Salesforce Service Cloud, ServiceNow, and custom ticketing.frigade.com · read 3 Oct 2026
- Knowledge sources
- Listed knowledge sources include help centers, Notion, Confluence, PDFs, and release notes.frigade.com · read 3 Oct 2026
- Plan limits
- Growth includes 2,500 queries and 2 product agents; additional usage pricing is discussed with the team.frigade.com · read 3 Oct 2026
- Product
- Frigade Assistant is an in-product assistant that learns software by using it and provides answers, live walkthroughs, and help taking action.frigade.com · read 3 Oct 2026
- Security
- Frigade states that it is SOC 2 Type II certified and GDPR compliant, with US and EU hosting available.frigade.com · read 3 Oct 2026
- Self-hosting
- Self-hosting with the customer's own LLM keys is available on Enterprise.frigade.com · read 3 Oct 2026
- Support handoff
- When a human is needed, Frigade can open a support ticket with the full conversation attached.frigade.com · read 3 Oct 2026
