Zoho Digital Adoption Platform

Plans and prices

Every plan, in full

On the record

Browser extension

The DAP extension is supported in Google Chrome, Brave, and Ulaa, according to Zoho Projects help documentation.help.zoho.com · read 9 Oct 2026

Compliance

Zoho lists ISO 27001, ISO 27017, ISO 27018, SOC 2 Type II, and GDPR among its compliance standards and certifications.zoho.com · read 9 Oct 2026

Consumer seats

All four priced plans list unlimited minimum consumers, defined as users who can only view published content.zoho.com · read 9 Oct 2026

Guides

Guides provide users with a visual reference to understand a process when needed.zoho.com · read 9 Oct 2026

Help Hub

The in-app Help Hub gives users access to relevant walkthroughs, guides, and videos based on their role and the page they are using.zoho.com · read 9 Oct 2026

Interactive video

Interactive videos let users practice each step as they watch.zoho.com · read 9 Oct 2026

Other content

The product page lists checklists for tracking user progress and banners for in-app messages and prompts.zoho.com · read 9 Oct 2026

Plan limits

The Free plan includes one walkthrough and one web banner; Professional includes 20 walkthroughs and 50 web banners; Premium includes 50 walkthroughs and 100 web banners.zoho.com · read 9 Oct 2026

Purpose

Zoho DAP provides contextual in-app guidance for onboarding, change management, product adoption, and self-service support.zoho.com · read 9 Oct 2026

Security

Zoho lists encryption at rest and in transit, single sign-on, multi-factor authentication, role-based access controls, and logging, auditing, and monitoring among its security offerings.zoho.com · read 9 Oct 2026

Support

Zoho's DAP announcement page directs product questions to [email protected].cdn.zoho.com · read 9 Oct 2026

Walkthroughs

Walkthroughs guide users step by step through processes inside their application.zoho.com · read 9 Oct 2026

Who it is for

Zoho describes DAP as a way to help teams onboard users, adopt software and processes, and reduce reliance on support.zoho.com · read 9 Oct 2026

Zoho integrations

The product page lists Zoho CRM, Projects, People, Desk, Cliq, Creator, Sprints, CRM Plus, and Zoho One.zoho.com · read 9 Oct 2026

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