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Frame.io

What it is

Frame.io is a creative asset management and collaboration platform for teams handling media and creative workflows. Its Camera to Cloud feature can upload, organize, and distribute RAW or proxy files from cameras after a take or snapshot. Reviewers outside an organization can view and comment through Share links without a Frame.io account. The platform supports time-coded comments, approvals, and version comparison, with integrations including Adobe Premiere Pro, Lightroom, After Effects, LumaFusion, and Final Cut Pro-related workflows. Frame.io Drive is a free Mac and Windows desktop app for uploads, downloads, and mounting projects. Developers can use a public API, webhooks, custom Actions, and no-code or low-code connectors. A free plan includes up to two members, 2GB of storage, and two projects. Pro costs $15 per member per month plus tax; Team costs $25 per member per month plus tax. Pro supports up to five members and Team up to 15; larger teams are directed to Enterprise.

For and against

For

  • External reviewers can comment without an account.
  • Camera to Cloud distributes RAW or proxy files.
  • Time-coded comments, approvals, and version comparison are supported.
  • Free plan includes up to two projects.
  • Public API, webhooks, and automation connectors are available.

Against

  • Free plan is limited to 2GB storage.
  • Pro supports up to five members.
  • Team supports up to 15 members; larger teams need Enterprise.
  • Paid plan prices are per member per month plus tax.

The verdict

Frame.io combines media review, project collaboration, and workflow tools, with options for external reviewers and camera uploads. Check the member caps and storage limits against your team’s needs before choosing a plan.

Who it suits

Frame.io suits creative teams that need to gather feedback on media and coordinate projects. It also fits teams seeking camera-to-cloud transfers, external review links, or integrations with editing and automation tools.

Plans and prices

Free

Free

up to 2 members · 2GB storage · 2GB Mounted Storage · up to 2 projects

Pro

$15a month

up to 5 members · 2TB included plus 2TB per additional member · 250GB Mounted Storage · unlimited projects

Team

$25a month

up to 15 members · 3TB included plus 2TB per additional member · 500GB Mounted Storage · restricted projects and folders

Enterprise

Priced on request

custom members and storage · single sign-on · multiple team workspaces · 2TB Mounted Storage

Every plan, in full

On the record

API
Frame.io exposes REST APIs for custom workflow solutions and application integrations, including a Camera to Cloud devices API.developer.frame.io · read 15 Oct 2026
API and automation
Frame.io provides a public API, webhooks for real-time events such as uploads or status changes, custom Actions, and no-code or low-code connectors.frame.io · read 30 Sep 2026
API documentation
The API reference covers accounts, assets, audit logs, comments, custom actions, projects, teams, search, sharing, webhooks, and Camera to Cloud.developer.frame.io · read 15 Oct 2026
API licence
The public API reference identifies the Frame.io API documentation as MIT licensed and provides C#, JavaScript, cURL, and Python SDK examples.developer.frame.io · read 15 Oct 2026
Camera to Cloud
Camera to Cloud can upload takes from a set immediately after recording so remote teams can review them.frame.io · read 15 Oct 2026
Creative Cloud inclusion
Frame.io is included with Creative Cloud All Apps, Premiere, and After Effects, providing 100GB of storage, five projects at a time, two users, and unlimited reviewers.frame.io · read 30 Sep 2026
Desktop app
Frame.io Drive is a free desktop app for Mac and Windows that supports fast uploads and downloads and mounting Frame.io projects to the desktop.frame.io · read 30 Sep 2026
Drive requirements
Frame.io Drive requires macOS 13 or later or Windows 10 or later, at least 2GB RAM, 50GB free SSD space minimum, and an internet connection.help.frame.io · read 15 Oct 2026
Encryption
Frame.io states that uploaded media uses Amazon S3 server-side AES-256 encryption and that all interactions use SSL/HTTPS and Transport Layer Security.frame.io · read 30 Sep 2026
Enterprise security
Enterprise features include real-time watermarking, passphrase and domain-restricted sharing, and single sign-on with user provisioning through the Adobe Admin Console.frame.io · read 30 Sep 2026
External sharing
External clients can view and comment through Share links without creating or logging into a Frame.io account.frame.io · read 30 Sep 2026
File management
The product supports cloud upload, organization, tagging, sorting, grouping, metadata fields, nested folders, and Collections for creative assets.frame.io · read 15 Oct 2026
Integrations
Official integrations include Premiere Pro, Lightroom, After Effects, LumaFusion, CuttingRoom, Eddie AI, Baselight, Telestream Vantage, Evercast, Make, Pabbly Connect, Zapier, and Workfront Fusion.frame.io · read 15 Oct 2026
Legacy API sunset
Frame.io release notes state that V2 API endpoints are scheduled for removal on December 1, 2026, while Camera to Cloud endpoints are excluded.updates.frame.io · read 15 Oct 2026
Limit: Software Advice reviewers
Some reviewers report that navigation is initially difficult, icons are small, and nontechnical clients can feel overwhelmed.softwareadvice.com · read 15 Oct 2026
Limit: Trustpilot complaints
Trustpilot complaints include playback failures, slow downloads, billing and cancellation disputes, login problems, bugs after the V4 transition, and poor support experiences.trustpilot.com · read 15 Oct 2026
Limit: TrustRadius reviewers
TrustRadius summaries mention a complicated interface after updates, freezing or crashes, storage cost concerns, and requests for broader integrations.trustradius.com · read 15 Oct 2026
Maker identity
LinkedIn lists Frame.io as a privately held software-development company with 201–500 employees, headquartered in New York, New York, and founded in 2014.linkedin.com · read 15 Oct 2026

The review

Frame.io is a creative asset management and collaboration platform built around media review and production workflows. It suits teams that need structured feedback, camera-to-team uploads, or client review without account creation. Its range is a strength, but storage allowances and member caps should shape the plan choice.

Overview

Frame.io brings media, comments, and workflow coordination together, with support for time-coded comments, approval workflows, and version comparison. Share links let external clients view and comment without signing in, a practical advantage when reviewers are outside the production team. Teams whose work starts with camera footage can use Camera to Cloud to upload, organize, and distribute RAW or proxy files after each take or snapshot.

The platform also connects to editing and automation workflows. Frame.io Drive is a free Mac and Windows desktop app for uploads, downloads, and mounting projects on the desktop. Integrations include Adobe Premiere Pro, Lightroom, After Effects, LumaFusion, Final Cut Pro-related workflows, Zapier, Make, Adobe Workfront Fusion, and Camera to Cloud hardware and apps. A public API, webhooks, custom Actions, and no-code or low-code connectors give teams options for connecting workflow events to other systems.

Frame.io states that uploaded media is protected with Amazon S3 server-side AES-256 encryption and that interactions use SSL/HTTPS and Transport Layer Security. Its security credentials include TPN Gold Shield accreditation, SOC 2 Type 2, and inclusion in Adobe's ISO 27001:22 certification. Enterprise adds real-time watermarking, passphrase- and domain-restricted sharing, and single sign-on with user provisioning through the Adobe Admin Console.

Frame.io is included with Creative Cloud All Apps, Premiere, and After Effects with 100GB storage, five projects at a time, two users, and unlimited reviewers. This is distinct from the standalone Free plan, which has 2GB storage and allows up to two projects.

Key features

Review and client feedback

Time-coded comments, approvals, and version comparison keep review centered on the media itself. External Share links remove the need to create or log into an account, reducing friction for clients. Pro adds custom-branded and passphrase-protected shares; Team adds restricted projects and folders plus internal comments. These distinctions make Pro a fit for polished client-facing review, while Team is more useful when project access and internal discussion need tighter structure.

Camera and desktop workflows

Camera to Cloud can move RAW or proxy files to creative teams worldwide after a take or snapshot, a meaningful fit for productions that need footage to reach collaborators promptly. It matters less to teams whose work begins after footage has already been transferred. Frame.io Drive adds desktop access on Mac and Windows, including mounting projects, but does not replace the platform's broader collaboration and review role.

Support and access

Frame.io offers in-app chat support and English-language email support at [email protected]. Its web app supports the latest two versions of Chrome, Safari, Firefox, and Microsoft Edge; supported operating systems are Windows, macOS, and Chrome OS. The broader platform list also includes API, extension, iOS, macOS, web, and Windows.

Pricing

Frame.io uses a freemium model, with paid plans starting at $15/user/mo. The standalone Free plan costs nothing and allows up to two members, 2GB storage, 2GB Mounted Storage, and up to two projects. It also includes Camera to Cloud, transcription, and captions. This is a useful small-scale starting point, but the storage and project ceilings limit larger or ongoing work.

Pro costs $15 a month, billed per member per month plus tax. It supports up to five members, includes 2TB plus 2TB per additional member, and provides 250GB Mounted Storage and unlimited projects. Custom-branded and passphrase-protected shares are included. Pro suits small teams that need more room and client-facing review, but the five-member cap excludes larger groups.

Team costs $25 a month, billed per member per month plus tax. It supports up to 15 members, includes 3TB plus 2TB per additional member, and provides 500GB Mounted Storage, restricted projects and folders, and internal comments. That makes it the more suitable paid tier for growing teams that need access controls and internal discussion, though it costs more per member than Pro. Teams above 15 users are directed to Enterprise.

Enterprise has custom pricing, custom member and storage allowances, and includes single sign-on, multiple team workspaces, 2TB Mounted Storage, priority in-app support, Storage Connect, and Digital Rights Management. Its custom capacity and security controls suit larger organizations, but buyers seeking a published per-member price will need to request pricing. A free trial is available.

Platforms

Frame.io supports API, extension, iOS, macOS, web, and Windows. Browser access supports the latest two versions of Chrome, Safari, Firefox, and Microsoft Edge, with Windows, macOS, and Chrome OS supported.

Who it's for

Frame.io is best suited to creative production teams that need media-centered review, outside client feedback, and connections to editing or automation tools. Camera-to-Cloud workflows make it especially relevant to camera-based production. Teams that only need broad task coordination, or that cannot work within the published member and storage limits, should compare alternatives or consider Enterprise.

Pros and cons

  • Pros: External reviewers can comment without accounts, reducing client onboarding friction.
  • Pros: Camera to Cloud, editing integrations, API, and automation options cover several stages of production workflow.
  • Pros: Free access and Creative Cloud inclusion offer different entry points, including a separate 100GB Creative Cloud allowance.
  • Cons: Free is capped at two members, two projects, and 2GB storage, making it a constrained option for active teams.
  • Cons: Pro stops at five members and Team at 15, so larger teams must move to custom-priced Enterprise.
  • Cons: Mounted Storage is separately limited on each plan, from 2GB on Free to 2TB on Enterprise.

Alternatives

For adjacent project-management or review needs, compare Creative Project Management Software, Online Proofing Software, Video Annotation Software, and Video Review Software.

Celtx is worth considering for script-centered work: its Free plan includes one project, cloud-based script editors, and real-time collaboration. Dart is an option for teams seeking task and document coordination, with a free Personal plan for up to four teammates and unlimited tasks and docs. Wrike may suit teams prioritizing broad task management; its free tier allows unlimited users, 2GB storage per account, and 200 active tasks.

Ziflow is a focused alternative when proofing volume and reviewer access matter: its free plan offers unlimited proofs and reviewers, two users, and 2GB storage. CreativeOps Tracker may fit a solo creative operations user who needs timesheets and leave tracking, with an Individual plan at $79.99 a year. Streamtime offers custom subscription pricing based on team size and annual billings. ftrack Studio is a paid option for planning, scheduling, tracking, and interactive media review, with a Studio plan at $30 a month. Cirkus is another paid option, with a Pro plan at $35 a month and unlimited projects and tasks.

Verdict

Choose Frame.io if your team needs feedback tied to creative media, smooth external review, and a path from camera uploads into editing workflows. The combination of review tools and integrations is its clearest advantage. Look elsewhere if you need uncapped team size at a predictable published price or broad project coordination rather than media-centered collaboration.

Alternatives to Frame.io

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