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Facilio
Chennai, India
What it is
Facilio is an IoT-led property operations platform for real estate owners and operators managing building performance and portfolio operations. Its Connected CMMS provides work orders, preventive maintenance scheduling, asset and inventory management, inspections and vendor management. Depending on the plan, teams can also use procurement workflows, tenant and stakeholder portals, and compliance features. Facilio says Atom AI can flag compliance risks, create reports from prompts and dispatch work through chat, with a person involved in the process. The platform connects ERP and building systems, IoT sensors and tenant apps through BACnet/IP, Modbus and REST API. Listed integrations include Yardi, IBM TRIRIGA, IBM Maximo, Salesforce, ServiceNow, Okta, Slack and Microsoft Teams. Native Android and iOS apps are available, alongside responsive web and mobile design. Standard support and platform upgrades are included in the annual subscription; Enterprise adds a dedicated customer success owner. Pricing is available on request. Subscriptions have annual recurring fees and a separate one-time setup and implementation fee, are typically quoted for three years, and may have integration fees.
For and against
For
- Work orders and preventive maintenance are included.
- Connects ERP, BMS, sensors and tenant apps.
- Native Android and iOS apps are available.
- Standard support and upgrades are included in subscriptions.
Against
- Pricing is available on request.
- A separate one-time setup and implementation fee applies.
- Subscriptions are typically quoted for three years.
- Integration fees may also apply.
The verdict
Facilio brings building operations and maintenance workflows together, with plan-dependent functions and mobile access. Its multi-year subscription terms and additional implementation or integration fees are important to consider.
Who it suits
Facilio is aimed at property maintenance teams and operators managing multi-site portfolios. It may suit teams coordinating assets, inventory, vendors, procurement and compliance requirements.
Plans and prices
Facilio starting price
Connected CMMS platform; quote required
Read 14 Oct 2026 · softwareadvice.com
Enterprise
everything in Essential · vendor management and RFQs · compliance and audit controls · SSO and enterprise security
Read 14 Oct 2026 · facilio.com
Essential
everything in Standard · inspections and compliance · inventory and spare parts · procurement
Read 14 Oct 2026 · facilio.com
Standard
work orders and service requests · preventive maintenance · mobile access · reports and dashboards
Read 14 Oct 2026 · facilio.com
On the record
- AI
- Facilio says its Atom AI can surface compliance risks, generate reports from prompts, and dispatch work through chat, with a human-in-the-loop approach.facilio.com · read 7 Oct 2026
- AI assistants
- Atom Suite supplies AI agents for service operations, invoice verification and facilities decision support inside the platform.facilio.com · read 14 Oct 2026
- CMMS modules
- The platform includes preventive maintenance, asset, inspection, work-order, vendor, field-service, inventory, visitor and workplace management modules.facilio.com · read 14 Oct 2026
- Company facts
- LinkedIn lists Facilio as a privately held New York company founded in 2017 with 51–200 employees.linkedin.com · read 14 Oct 2026
- Compliance
- Facilio's security page says it is working toward SOC 2 security-compliant standards.facilio.com · read 7 Oct 2026
- Connected Apps SDK
- The SDK runs apps in secure iframes or mobile webviews and supports CRUD data access, file uploads, external connector calls, navigation, events, logging and exports.facilio.com · read 14 Oct 2026
- Connected buildings
- Connected Buildings provides energy monitoring, optimization, analytics and fault-detection functions with remote command and control.facilio.com · read 14 Oct 2026
- Connected refrigeration
- Connected Refrigeration offers refrigerant compliance, remote multi-site monitoring, leak detection and refrigeration-energy optimization.facilio.com · read 14 Oct 2026
- Connectivity
- The CMMS page says it connects ERP, BMS, IoT sensors, and tenant apps using BACnet/IP, Modbus, and REST API.facilio.com · read 7 Oct 2026
- Documentation
- The help center provides separate REST API, Script, Connected Apps and JavaScript SDK references plus user and mobile guides.facilio.com · read 14 Oct 2026
- Extensibility
- Developers can use Facilio Script, Connected Apps, Vibe SDK/CLI, SDKs and the FOQL SQL-like query language for customization and applications.facilio.com · read 14 Oct 2026
- Funding news
- Facilio announced a $35 million Series B round led by Dragoneer on February 22, 2022, with Brookfield Growth, Accel India and Tiger Global participating.facilio.com · read 14 Oct 2026
- Google Play app
- The Facilio Occupant Portal listing shows 500+ downloads and supports request submission, QR-code reporting, visitor management and request tracking; no star rating is displayed.play.google.com · read 14 Oct 2026
- Integration methods
- Its CMMS integration service supports REST APIs, ETL, SQL, file transfers, bidirectional synchronization, BACnet/Modbus triggers and purchase-order automation.facilio.com · read 14 Oct 2026
- Integrations
- Facilio advertises integrations with BAS/BMS vendors, BIM, sensors, BI tools, accounting, ERP, property, IT and collaboration systems including Honeywell, Siemens, Power BI, Tableau, Yardi, Xero, SAP, Salesforce, ServiceNow, Slack and WhatsApp.facilio.com · read 14 Oct 2026
- Intended users
- Facilio describes its plans for maintenance teams and multi-site portfolios, including operations teams managing assets, inventory, procurement, vendor ecosystems, and compliance requirements.facilio.com · read 7 Oct 2026
- Legal name and investors
- Crunchbase identifies Facilio Inc as a private company founded by Prabhu Ramachandran, Krishnamoorthi Rangasamy, Rajavel Subramanian and Yogendra Venkatapathy, with investors including Brookfield Growth and Tiger Global.crunchbase.com · read 14 Oct 2026
- Licence
- Terms identify Facilio software, APIs and documentation as proprietary intellectual property licensed for limited subscription access; reverse engineering and modification are prohibited.facilio.com · read 14 Oct 2026
