QFM
London, United Kingdom
What it is
QFM is computer-aided facilities management software for service requests, work orders, planned maintenance, assets, and reporting. Organizations can choose modules and expand the suite as their needs grow. Maintenance support covers reactive work and planned preventative schedules, while asset lifecycle management is intended to help reduce downtime, improve performance, and extend asset life. Reporting and analytics provide visibility into facilities performance, service levels, contractor work, and costs. The mobile app lets technicians and contractors receive, update, and close work orders, including where reception is limited or unavailable. QFM integrates with QFM Space, QFM BIMi, and Senslinc, and SWG says it can connect with other systems. It can be hosted in-house or on Microsoft Azure, as well as accessed on the web; Android and iOS apps are also listed. SWG offers implementation support, training, and dedicated software support. Pricing is available on request, and no free plan is listed. The software is presented for organizations such as hospitals, universities, stadiums, and transport networks.
For and against
For
- Supports reactive and planned preventative maintenance.
- Mobile app handles work orders with limited reception.
- Can be hosted in-house or on Microsoft Azure.
- Includes reporting on facilities, contractors, and costs.
Against
- Pricing is available on request.
- There is no free plan.
- Implementation and software support are offered by SWG.
The verdict
QFM brings maintenance, asset management, reporting, and mobile work orders together in a modular suite. Its hosting options and custom module selection may be useful considerations for organizations evaluating facilities software.
Who it suits
QFM may suit facilities teams at hospitals, universities, stadiums, or transport networks. Its modular approach and work-order tools are relevant to organizations managing maintenance and assets.
On the record
- Asset management
- QFM provides asset lifecycle management intended to reduce downtime, improve performance, and extend asset life.swg.com · read 2 Oct 2026
- Company history
- SWG says it was established in April 1994 and became part of Addnode Group in 2017.swg.com · read 3 Oct 2026
- Compliance
- QFM centralises building and estate data, creates a digital record of maintenance activity and supports customisable reporting for regulatory requirements.swg.com · read 3 Oct 2026
- Hosting
- QFM can be hosted in-house or on Microsoft Azure; SWG describes Azure hosting as offering up to 99.99% system uptime.info.swg.com · read 2 Oct 2026
- Integrations
- SWG says QFM can integrate with other software and with its QFM Space, QFM BIMi and Senslinc products.swg.com · read 3 Oct 2026
- Intended users
- SWG describes QFM as suitable for facility and estate teams in settings including hospitals, universities, stadiums and transport networks.swg.com · read 3 Oct 2026
- Maintenance
- The software supports reactive maintenance and planned preventative maintenance scheduling to help manage assets and reduce downtime.swg.com · read 3 Oct 2026
- Mobile access
- QFM's mobile app lets field staff receive, update, and close work orders, including in areas with limited or no reception.swg.com · read 2 Oct 2026
- Mobile use
- The QFM app lets technicians and contractors receive, update and close work orders on the move, including in areas with limited or no reception.swg.com · read 3 Oct 2026
- Modular design
- Organisations can choose the modules they need and expand the solution as they grow.swg.com · read 2 Oct 2026
- Modular solution
- QFM is a modular, scalable suite that organisations can tailor to their estate’s needs and expand as they grow.swg.com · read 3 Oct 2026
- Pricing
- The QFM product page offers a demo but does not state a price.swg.com · read 3 Oct 2026
- Purpose
- QFM is computer-aided facilities management software for managing service requests, work orders, planned maintenance, assets and reporting.swg.com · read 3 Oct 2026
- Reporting
- QFM provides inbuilt reporting and analytics for enterprise-wide visibility of performance information.swg.com · read 3 Oct 2026
- Security
- SWG states that it holds ISO 9001 quality management and ISO 27001 information security certifications.swg.com · read 2 Oct 2026
- Security policy
- SWG’s information security policy addresses unauthorised access, confidentiality, information integrity and availability, and says business continuity plans are maintained and tested.swg.com · read 3 Oct 2026
- Support
- SWG offers implementation support, product training, and dedicated software support.swg.com · read 2 Oct 2026
- Support and implementation
- SWG offers implementation, product training, dedicated software support and cloud hosting services.swg.com · read 3 Oct 2026
