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On the recordRead 11 Oct 202620 facts
Exotel Business Phone System
Exotel Business Phone System · Bengaluru, Karnataka, India · founded 2011
Plans and prices
Dabbler
₹9,999a month
5 months validity · ₹4,999 rental · 5,000 credits · 1 Exotel phone
Read 11 Oct 2026 · next.exotel.com
Believer
₹19,999a month
11 months validity · ₹10,499 rental · 9,500 credits · 2 Exotel phones
Read 11 Oct 2026 · next.exotel.com
Influencer
₹49,499a month
11 months validity · ₹10,499 rental · 39,000 credits · 10 Exotel phones
Read 11 Oct 2026 · next.exotel.com
On the record
- Auto attendant
- Yesnext.exotel.com · read 22 Sep 2026
- Automation and reporting
- Features include an auto dialer, automated IVR campaigns, campaign analytics, and secure call recording.exotel.com · read 11 Oct 2026
- Call management
- The system routes calls by business hours, caller location, or history and supports instant transfers with context.exotel.com · read 11 Oct 2026
- Call routing
- customnext.exotel.com · read 22 Sep 2026
- Concurrent calls
- Exotel says one number can handle unlimited concurrent calls.exotel.com · read 11 Oct 2026
- Desktop and mobile apps
- Yesnext.exotel.com · read 22 Sep 2026
- Devices
- The product page says teams can make and receive calls using mobile phones, desktops, softphones, or landlines.exotel.com · read 11 Oct 2026
- Included users
- 3next.exotel.com · read 22 Sep 2026
- Integrations
- Documented integrations include Zoho Desk, Zoho CRM, Freshdesk, HubSpot, Salesforce, CleverTap, WebEngage, MoEngage, and Shopify Verification.docs.exotel.com · read 11 Oct 2026
- Missed calls
- Missed call automation can trigger responses or callbacks to capture leads.exotel.com · read 11 Oct 2026
- Plan limitation
- Voice Streaming (Agent Stream) is excluded from the listed plans and is offered separately with pricing available by contacting Exotel.next.exotel.com · read 11 Oct 2026
- Purpose
- Exotel’s cloud phone system is aimed at small businesses and provides IVR, call routing, and scalable business calling.exotel.com · read 11 Oct 2026
- Security
- Exotel’s pricing page says its security measures include voice log encryption, ISO 27001:2013, PCI DSS, and data access controls.next.exotel.com · read 11 Oct 2026
- Setup and number porting
- The product page says most small businesses can set up and start managing calls within 30 minutes and can port an existing business number.exotel.com · read 11 Oct 2026
- Support
- Exotel’s business phone system integration documentation directs customers to Dashboard chat or WhatsApp at 08088919888 for integration help.docs.exotel.com · read 11 Oct 2026
- Trial
- The pricing page offers a no-commitment, 7-day free trial with 500 free credits and says trial accounts can use custom call flows and integrations.next.exotel.com · read 11 Oct 2026
- Voicemail transcription
- Nonext.exotel.com · read 22 Sep 2026
