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Envoy Workplace
San Francisco, California, United States
What it is
Envoy Workplace is a workplace management platform for coordinating people, shared spaces, and communications. Its modules cover visitor management, room, desk, and parking reservations, mailroom operations, critical event management, and digital signage. Resource booking supports mobile reservations and automatic release of unused bookings. Visitor workflows include advance registration, screening, secure check-in, ID and blocklist scans, and audit-ready records. The mobile app offers check-in, reservations, workplace maps, package notifications, announcements, and emergency alerts on iOS and Android. Envoy lists more than 100 integrations, including collaboration, calendar, HR, Wi-Fi, and access-control systems, and provides an open API. The company describes encryption in transit and at rest, SOC 2 Type II controls, and support for several regulations. Offline iPad sign-in stores data locally until connectivity returns, though ID scanning and host notifications are unavailable offline. A free Basic option is listed with limited features and 100 entries per month. Paid module prices vary, and the platform requires at least one module.
For and against
For
- Supports room, desk, and parking reservations.
- Visitor workflows include ID and blocklist scanning.
- Mobile app includes maps and emergency alerts.
- Lists more than 100 workplace integrations.
- Offline iPad sign-in stores data for later sync.
Against
- Offline ID scanning is unavailable.
- Host notifications are unavailable offline.
- Platform purchase requires at least one module.
- Free Basic is limited to 100 entries monthly.
The verdict
Envoy combines workplace bookings, visitor workflows, and communications in one platform. Check module requirements and offline limitations against your needs before choosing it.
Who it suits
It suits organizations managing shared spaces, multiple locations, or regulated environments. Teams should note that the platform must be purchased with at least one module.
Plans and prices
Workplace Standard
13 integrations listed
Read 15 Oct 2026 · g2.com
Basic
limited features · small businesses · 100 entries/month
Read 1 Oct 2026 · envoy.com
Standard (Response)
per user · price excludes platform fee
Read 1 Oct 2026 · envoy.com
Standard (Reservations)
per bookable resource · price excludes platform fee
Read 1 Oct 2026 · envoy.com
Standard (Screens)
per device · price excludes platform fee
Read 1 Oct 2026 · envoy.com
Enterprise (Deliveries)
per delivery location · unlimited deliveries · price excludes platform fee
Read 1 Oct 2026 · envoy.com
Premium (Visitors)
per location · price excludes platform fee
Read 1 Oct 2026 · envoy.com
Premium Platform
unlimited locations · unlimited employees · basic analytics · Slack
Read 15 Oct 2026 · envoy.help
Enterprise Platform
Premium features · Wi-Fi, HRIS and access-control integrations · presence control · Power BI
Read 15 Oct 2026 · envoy.help
On the record
- API
- Envoy provides a REST API for retrieving and changing account data, authenticated with OAuth2 or long-lived API keys over HTTPS.developers.envoy.com · read 15 Oct 2026
- Company scale
- Envoy says more than 16,000 workplaces use its platform.envoy.com · read 15 Oct 2026
- Company status
- Gartner lists Envoy as a private company founded in 2013 with headquarters in San Francisco and 201–500 employees.gartner.com · read 15 Oct 2026
- Compliance
- Envoy states that its security processes and controls are verified to meet SOC 2 Type II standards and supports GDPR, ITAR, HIPAA, PCI DSS, CCPA, and other regulations.envoy.com · read 1 Oct 2026
- Core modules
- The platform includes visitor management, resource booking, mailroom management, critical event management, and digital signage.envoy.com · read 1 Oct 2026
- Critical event management
- The platform combines threat intelligence, presence data and incident-management workflows.envoy.com · read 15 Oct 2026
- Developer extensibility
- Apps can provision Wi-Fi or building access, connect sensors and hardware, and use desk, room, map and sign-in data.envoy.com · read 15 Oct 2026
- Digital signage
- Digital signage is offered as a core platform capability.envoy.com · read 15 Oct 2026
- Documentation depth
- Developer documentation includes guides, API reference, webhooks, authentication, app listing, SDK samples, support and changelog links.developers.envoy.com · read 15 Oct 2026
- Integrations
- The integration help center lists 126 articles and covers access control, on-premises topologies and integration-health monitoring.envoy.help · read 15 Oct 2026
- Investors
- Envoy identifies Andreessen Horowitz, Menlo Ventures, Brookfield Growth, Initialized and SevenSevenSix among its investors.envoy.com · read 15 Oct 2026
- Limit: bugs
- Gartner reviewers report unexpected bugs that sometimes reduce reliability.gartner.com · read 15 Oct 2026
- Limit: coverage and support
- TrustRadius reviews mention incomplete office-management coverage, weaker after-sales service and occasional app freezing.trustradius.com · read 15 Oct 2026
- Limit: mobile lag
- A Google Play reviewer described frequent stalls and error messages while booking or changing desks.play.google.com · read 15 Oct 2026
- Limit: mobile outages
- A Google Play reviewer said the app was inaccessible during a fire drill, forcing a return to paper logs.play.google.com · read 15 Oct 2026
- Limit: performance
- G2 reviewers report that the application can be slow.g2.com · read 15 Oct 2026
- Limit: pricing
- GetApp reviewers describe pricing as steep, with essential features sometimes requiring upgrades.getapp.com · read 15 Oct 2026
- Limit: reliability and pricing transparency
- Trustpilot reviewers report unexplained failures, poor support, opaque pricing and extra printer costs.trustpilot.com · read 15 Oct 2026
The review
Overview
Envoy Workplace is a modular workplace operations platform that brings employee, visitor, space, and communication workflows together. It is best suited to organizations coordinating shared spaces across locations or managing access in regulated environments. Its breadth is useful when those needs overlap, but the required module purchase and added platform fee make the total commitment more than a headline module price.
Bookings, visitor processing, deliveries, emergency communications, and digital signage sit within one ecosystem, supported by an employee mobile app and an open API. That is a stronger fit for workplace teams standardizing several operations than for a small office looking only for room reservations.
For more options, browse Workplace Management Software.
Key features
Shared-space reservations
Employees can book rooms, desks, and parking in real time from mobile devices, while smart auto-release returns unused resources to availability. This helps offices with changing attendance make better use of shared capacity. Occupancy analytics add a way to monitor space usage. If the need is limited to one booking workflow, Envoy’s broader module structure may be more than necessary.
Visitor workflows and offline limits
Visitor management can handle advance registration, screening, secure check-in, ID and blocklist scanning, and audit-ready records. That combination suits sites where controlled access and traceable visitor activity matter. On an iPad without network connectivity, visitors can still sign in and the data syncs once connectivity returns. ID scanning and host notifications stop working offline, so this is continuity for basic sign-in, not a full offline visitor process.
Workplace operations and integrations
Other modules cover mailroom management, critical event management, and digital signage. The mobile app brings together check-in, room and desk reservations, workplace maps, package notifications, announcements, and emergency alerts. More than 100 integrations include Microsoft Teams, Slack, Google Workspace, calendars, HR systems, Wi-Fi, and access-control systems; an open API allows teams to extend workflows. This range can reduce the need to stitch together separate workplace tools, though organizations should choose modules around actual requirements rather than assume every capability comes with the base platform.
Security and controls
Envoy encrypts customer data in transit with TLS 1.2 or above and at rest with AES-256 disk encryption through AWS and Cloudflare. It says its controls meet SOC 2 Type II standards and supports GDPR, ITAR, HIPAA, PCI DSS, CCPA, and other regulations. Premium and Enterprise customers can choose whether visitor sign-in and employee health-check responses are saved or purged, including retention settings by question. Those controls are relevant to organizations with specific privacy and compliance needs; they do not remove the need to assess the configuration against each organization’s policies.
Pricing
Envoy offers a free Basic plan with limited features for small businesses and a cap of 100 entries per month. That is a useful starting point for low-volume needs, but its limits and the platform’s module-purchase requirement mean it should not be treated as a guarantee of a complete, no-cost deployment.
- Standard (Response): $2 a month, billed annually, per user; platform fee excluded.
- Standard (Reservations): $5 a month, billed annually, per bookable resource; platform fee excluded.
- Standard (Screens): $12 a month, billed annually, per device; platform fee excluded.
- Enterprise (Deliveries): $250 a month, billed annually, per delivery location, with unlimited deliveries; platform fee excluded.
- Premium (Visitors): $362 a month, billed annually, per location; platform fee excluded.
- Enterprise (Visitors): custom pricing for complex security, safety, and compliance needs; platform fee excluded.
The Standard prices are tied to different billing units, so compare them against the number of users, resources, or devices involved rather than as interchangeable tiers. The Enterprise delivery plan’s unlimited deliveries may suit high-volume locations, while Premium Visitors is priced per location. In each case, the platform fee raises the cost beyond the module amount. A platform purchase must include at least one module, such as Reservations, Emergency Notifications, Screens, or Deliveries; account for both when budgeting.
Platforms
Envoy lists support for Android, iOS, macOS, web, and Windows, as well as an API. Its mobile app is available on iOS and Android. The broad platform coverage helps organizations with mixed employee devices, while the iPad-specific offline sign-in behavior matters most at reception desks that may lose connectivity.
Who it's for
Envoy is a strong fit for organizations managing shared workspaces across multiple locations, especially enterprise teams that need secure visitor access, scalable operations, and controls for regulated environments. It is less compelling for buyers who need only a lightweight booking tool or who cannot justify a platform fee alongside module costs.
Pros and cons
- Pro: Reservations, visitors, deliveries, events, and signage can be coordinated within one platform, which suits teams consolidating several workplace workflows.
- Pro: Visitor screening, blocklist scanning, audit-ready records, and configurable retention support access-sensitive operations.
- Pro: More than 100 integrations and an open API give larger teams options to connect existing workplace systems.
- Con: A module must accompany the platform purchase, and priced plans exclude a platform fee, making the module price an incomplete budget figure.
- Con: Basic is capped at 100 entries per month and has limited features, so it may not cover growing or complex deployments.
- Con: Offline iPad sign-in omits ID scanning and host notifications, limiting its usefulness during a network outage.
Alternatives
Consider PULT if a free Starter plan for up to 20 users and one location better fits a small workplace; its listed Growth plan is €2.90 a month. Choose Appspace Workplace if a free tier with two Premium Users, one device ID, 5GB monthly storage and bandwidth, and two admins is a closer starting point.
Eden Workplace may suit buyers focused on desk booking who want its Accelerate monthly option at $2.25 a month, sold in sets of 25 desks. Kadence is worth comparing when WorkOps’ combination of desk and room booking, visitor management, analytics, move management, interactive floor plans, and integrations matches the intended scope.
OfficeEfficient is another custom-quote option, with visitor management at 249 € per month and digital signage from 8.50 € per display. Parso is an alternative with contact-based pricing.
Skedda is worth considering for buyers who want its Starter plan at $99 a month, billed annually, with 15 spaces and unlimited users and bookings. Gable may suit teams looking for a $4 a month Essentials price per bookable resource, while its visitor management is 199 USD per location per month and its On-Demand network adds a platform fee and usage charges.
Verdict
Choose Envoy when your organization needs to coordinate bookings, visitor security, and several workplace operations across locations, with integrations and compliance controls to support a larger environment. Its main advantage is the range of connected workflows; its main drawback is the modular purchase model, with platform fees beyond the listed module prices. For a single-purpose booking need or a tighter budget, compare simpler or more narrowly priced alternatives first.