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Alternatives · 2026

The best Enterpret alternatives

The rest of Best Customer Interaction Analytics Software, in this site's order.

1
MaestroQA

It suits teams that need conversation-based QA, coaching, and reusable AI agent workflows.

WebWindowsMac+2 $185 a month Record5.8 Visit
2
Avoma

Avoma suits teams that want meeting transcripts, summaries, and action items across supported meeting platforms.

AndroidiPhone & iPadWeb+3 $19 a month, billed yearly Record5.6 Visit
3
Jiminny

Jiminny suits sales teams that want conversation summaries, coaching insights, and CRM-connected call analysis.

AndroidiPhone & iPadWeb+4 $42 one-time Record5.6 Visit
4
Convin

Convin suits contact center teams that want conversation analysis across voice, video, and email.

AndroidiPhone & iPadWeb+1 Free plan Record5.3 Visit
5
Scorebuddy Conversation Analytics

It is aimed at contact-center CX and operations leaders, plus product managers, marketers, senior leaders, and other teams analyzing customer…

WebAPI $24 a month Record5.3 Visit
6
Qualtrics

Qualtrics may suit individuals or small teams needing surveys and research analysis, as well as enterprise organizations seeking higher response…

API $420 a month, billed yearly Record4.4 Visit
7
Cresta

Cresta is aimed at large enterprise customer experience operations, including telecommunications, financial services, healthcare, retail, travel, and…

WebBrowser extensionAPI $150,000 a year Record4.2 Visit
8
Medallia

Medallia describes the platform for enterprises working on customer or employee experience, contact centers, or market research.

AndroidiPhone & iPadWeb+1 — Record4.1 Visit
9 Web $20,000 a year Record4.0 Visit
10
Clootrack

Clootrack is aimed at consumer brands, SaaS companies, management consultants, and private equity or hedge funds.

WebAPISelf-hosted — Record3.9 Visit
11 WebAPI $100,000 a year Record3.7 Visit
12 WebAPI $25,000 a year Record3.7 Visit
13
Chattermill

Chattermill suits enterprise CX, product, insights, and customer support teams that need to analyze feedback from multiple channels.

WebAPI — Record3.6 Visit
14
Clari Copilot

Copilot suits sales reps, coaching teams, and go-to-market organizations that need conversation capture tied to revenue workflows.

WebAPI — Record3.6 Visit
15
Level AI Contact Center Analytics

The analytics platform is intended for contact center leaders, operations teams, product teams, and compliance stakeholders who need reporting across…

WebAPI — Record3.6 Visit
16
Modjo

Modjo is aimed at revenue teams, with pricing described as optimal from three sales representatives.

WebBrowser extensionAPI — Record3.6 Visit
18 Web — Record3.6 Visit
19
Verint Speech Analytics

Verint identifies call centers and BPOs, banking, insurance and finance, healthcare, and retail and e-commerce as common industries for speech…

WebSelf-hosted — Record3.6 Visit
20
ASAPP Interaction Intelligence

ASAPP presents CXP for enterprise customer experience operations and large contact centers.

— Record3.5 Visit
21 Web — Record3.5 Visit
22 WebAPI — Record3.3 Visit
23
Twilio Conversation Intelligence

It may suit teams that need conversation search alongside sentiment, intent or journey analysis across channels.

Web $0.01 usage-based Record2.9 Visit
24 AndroidiPhone & iPadWeb — Record2.8 Visit