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On the recordRead 9 Oct 202616 facts
ELEAD1ONE
On the record
- Access
- The ELEAD CRM portal is for ELEAD clients, and use is subject to their contracts with ELEAD.eleadcrm.com · read 9 Oct 2026
- AI features
- CDK says its CRM includes AI-powered lead conversations, automated summaries, and writing tools.cdkglobal.com · read 9 Oct 2026
- API functions
- The APIs provide functions to retrieve records, access historical records, create or edit records, and receive real-time record updates.www2.cdkglobal.com · read 9 Oct 2026
- API integrations
- CDK says its CRM APIs are built exclusively for the Fortellis Automotive Commerce Exchange.www2.cdkglobal.com · read 9 Oct 2026
- APIs
- CDK says its Elead APIs support management of sales opportunities, activities, and customer data.www2.cdkglobal.com · read 9 Oct 2026
- Audience
- CDK describes its automotive CRM as built for dealerships and their Sales and Service teams.cdkglobal.com · read 9 Oct 2026
- CRM features
- CDK lists integrated desking, mobile tools, personalized video messaging, self-service automation, flexible reporting, and dashboards among its CRM capabilities.cdkglobal.com · read 9 Oct 2026
- Customer communications
- CDK describes a unified inbox for email, text, chat, and other customer conversations.cdkglobal.com · read 9 Oct 2026
- Developer resources
- CDK lists CRM Direct Post, Product Reference, Sales Opportunity, Sales Activities, and Sales Customer APIs on Fortellis.www2.cdkglobal.com · read 9 Oct 2026
- Migration notice
- The login page asks clients to complete their migration to Unify by January 12, 2027, to avoid interruptions to CRM access.eleadcrm.com · read 9 Oct 2026
- Mobile app
- The CDK Modern Retail CRM app provides mobile access to sales functions including logging prospects, searching inventory, quoting customers, tracking test drives, and following up.apps.apple.com · read 9 Oct 2026
- Pricing
- The opened product and login pages do not state a price.eleadcrm.com · read 9 Oct 2026
- Product status
- The ELEAD1ONE site redirects to a client login portal and says access is for Elead clients subject to their contracts.eleadcrm.com · read 9 Oct 2026
- Security
- The Elead login supports single sign-on and multi-factor authentication, with MFA using a mobile phone, email, or Okta app as an additional verification step.cdkglobal.com · read 9 Oct 2026
- Sign-in support
- The login page links to an SSO how-to guide and video and provides a forgot-password option.eleadcrm.com · read 9 Oct 2026
- Support
- A CDK CRM customer testimonial on the product page describes support as responsive and says most problems are solved quickly.cdkglobal.com · read 9 Oct 2026