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DocStar ECM

Austin, Texas, United States

What it is

DocStar ECM manages enterprise documents and automates processes such as accounts payable, HR, and handling compliance-sensitive records. Organizations can deploy it in the cloud, on premises, or in a hybrid environment. Workflow tools route content for approval using custom rules and business conditions, with alerts and a workflow dashboard. Intelligent Data Capture supports OCR, barcodes, pattern matching, automated indexing, and text extraction. Repository-wide text and metadata search works alongside configurable retention, disposition, and freezes. Listed integrations include Epicor ERP and Kinetic, Microsoft Dynamics, Microsoft Office, NetSuite, Oracle, Sage, Salesforce, SAP, Infor SyteLine, and UKG Pro. DocuSign eSignature can be added to workflow tasks and ad hoc signing actions. Security features include granular permissions, encrypted data, audit trails, and Active Directory or LDAP single sign-on; hosted service uses AWS. iOS and Android apps support capture, search, retrieval, and workflow actions. Licensing options include named, concurrent, and read-only users. Pricing is on request.

For and against

For

  • Cloud, on-premises, and hybrid deployment options
  • OCR and automated indexing support document capture
  • Granular permissions and audit trails
  • Mobile apps support capture and workflow actions

Against

  • Pricing is on request
  • User licensing options include named, concurrent, and read-only licenses

The verdict

DocStar ECM combines document capture, search, retention, and workflow tools for enterprise processes. Organizations should request pricing and assess which licensing option fits their users.

Who it suits

DocStar ECM may suit organizations managing high volumes of business documents and approval processes, including accounts payable, HR, and compliance-sensitive records. Its deployment options and integrations may fit varied enterprise environments.

Plans and prices

DocStar ECM

Priced on request

Cloud-hosted or on-premises/private cloud; named, concurrent, and read-only user licensing

Every plan, in full

On the record

Company address
DocStar lists its address as 807 Las Cimas Parkway, Suite 400, Austin, Texas 78746, United States.docstar.com · read 9 Oct 2026
Company tenure
DocStar says it has helped organizations for more than 27 years and is trusted by over 4,000 organizations worldwide.docstar.com · read 9 Oct 2026
Data capture
Intelligent Data Capture supports OCR, barcodes, regex pattern matching, automated indexing, and text extraction.docstar.com · read 9 Oct 2026
Deployment
The product can be deployed in the cloud, on-premises, or in a hybrid environment.docstar.com · read 9 Oct 2026
eSignature
DocStar ECM integrates DocuSign eSignature into workflow tasks and ad hoc actions for signing documents, forms, and packages.docstar.com · read 9 Oct 2026
Integrations
Listed integrations include Epicor ERP and Kinetic, Microsoft Dynamics, Microsoft Office, NetSuite, Oracle, Sage, Salesforce, SAP, Infor SyteLine, and UKG Pro.docstar.com · read 9 Oct 2026
Integrity checks
ValiDate generates an encrypted hash for each new repository document and displays an indicator when the document is viewed.docstar.com · read 9 Oct 2026
Licensing
A DocStar integration Q&A lists named, concurrent, and read-only user licensing options.docstar.com · read 9 Oct 2026
Mobile
The DocStar mobile app is available for iOS and Android and supports capture, search, retrieval, and workflow actions.docstar.com · read 9 Oct 2026
Purpose
DocStar ECM manages enterprise documents and automates business processes, including accounts payable, HR, and compliance-sensitive records.docstar.com · read 9 Oct 2026
Search and retention
The product offers repository-wide text and metadata search, configurable document retention, disposition, and freezes.docstar.com · read 9 Oct 2026
Security
Security features include granular permissions, encrypted data, audit trails, and Active Directory/LDAP single sign-on; its hosted service uses AWS.docstar.com · read 9 Oct 2026
Support
DocStar support resources include a case portal, cloud status updates, maintenance releases, documentation, downloads, and training.docstar.com · read 9 Oct 2026
Workflow
Its workflow tools route content for approval using custom rules, business conditions, alerts, and a workflow dashboard.docstar.com · read 9 Oct 2026

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