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FocusOSHR
What it is
FocusOSHR is a web-based HR employee relations platform covering case management, workplace investigations, AI-powered communications, compliance monitoring, and employee engagement. Its case tools track matters from intake to resolution, with activity logs, SLA monitoring, and duplicate detection. The Investigations Hub tracks investigations through six stages and supports notes, findings, priority levels, and links to HR cases. The site says its AI HR Assistant is trained on HR policy and can draft responses, review emails, and provide corrective action guidance. Its Templates Library offers 16+ pre-built HR documents, including warnings, terminations, FMLA letters, and offer letters. Access controls include admin and reviewer roles, protected routes, and row-level security. FocusOSHR says data is encrypted with AES-256 at rest and TLS 1.3 in transit. The security page lists Google, Apple, and Microsoft SSO, SAML 2.0, and SCIM 2.0 provisioning; payroll and benefits integrations are for Enterprise. The site describes its infrastructure and processes as aligned with SOC 2 Type II Trust Service Criteria and says it is GDPR compliant, while clarifying it is not a HIPAA covered entity. Plans include a free tier, with paid plans from $29 a month.
For and against
For
- Free plan includes up to 10 cases total.
- Case tools include activity logs and SLA monitoring.
- Investigations are tracked through six stages.
- Professional includes unlimited cases and AI Writing Assistant.
- Enterprise includes SSO/SAML and SCIM.
Against
- Free plan is limited to 10 cases total.
- Starter costs $29 a month.
- Professional costs $79 a month.
- FocusOSHR is not a HIPAA covered entity.
The verdict
FocusOSHR brings case handling, investigations, templates, and AI-assisted communications into a web-based HR platform. Compare plan limits and support inclusions with the needs of your team.
Who it suits
FocusOSHR presents plans for solo practitioners, growing HR teams, and teams or departments. It may suit HR users who need case tracking, investigation workflows, or policy-based writing assistance.
Plans and prices
Free
up to 10 cases total · case management basics · 5 document templates · first 5 Learning Center lessons
Read 15 Oct 2026 · focusoshr.com
Starter
up to 50 cases/month · all document templates · full Learning Center · email support
Read 15 Oct 2026 · focusoshr.com
Professional
unlimited cases · FACE Investigation Framework · IPAD Performance System · AI Writing Assistant
Read 15 Oct 2026 · focusoshr.com
Enterprise
everything in Professional · SSO/SAML and SCIM provisioning · OpEx Certification Academy · dedicated success manager
Read 15 Oct 2026 · focusoshr.com
On the record
- Access control
- Role-based access provides administrator and reviewer roles, protected routes and row-level security.focusoshr.com · read 15 Oct 2026
- Access controls
- The site describes role-based access with admin and reviewer roles, protected routes, and row-level security.focusoshr.com · read 7 Oct 2026
- AI HR Assistant
- The AI HR Assistant provides streaming policy-trained chat for drafting responses, reviewing emails and corrective-action guidance.focusoshr.com · read 15 Oct 2026
- AI tools
- The site says its AI HR Assistant is trained on HR policy and can draft responses, review emails, and provide corrective action guidance.focusoshr.com · read 7 Oct 2026
- Analytics
- Advanced Analytics includes charts for violation trends, location heatmaps, resolution rates, monthly caseload and time to close.focusoshr.com · read 15 Oct 2026
- API posture
- The security page says every API request is authenticated and authorized and that API rate limiting is used; it does not present public API reference documentation.focusoshr.com · read 15 Oct 2026
- Audit trail
- Actions are logged with timestamps, user identity, IP addresses and detailed field-level changes, with exportable compliance reports.focusoshr.com · read 15 Oct 2026
- Authentication integrations
- The security page lists Google, Apple and Microsoft sign-in plus SAML 2.0 and SCIM 2.0 provisioning.focusoshr.com · read 15 Oct 2026
- Business continuity
- Enterprise continuity provisions include a 99.9% uptime SLA, daily backups, point-in-time recovery, multi-region failover and a recovery-time objective under four hours.focusoshr.com · read 15 Oct 2026
- Case management
- Case management tracks matters from intake through resolution and includes activity logs, SLA monitoring and duplicate detection.focusoshr.com · read 15 Oct 2026
- Comparison score
- The comparison table gives FocusOSHR an overall 92/100 score against listed competitors.focusoshr.com · read 15 Oct 2026
- Compliance
- The site says its infrastructure and processes are aligned with SOC 2 Type II Trust Service Criteria and describes GDPR compliance; it also clarifies FocusOSHR is not a HIPAA covered entity.focusoshr.com · read 7 Oct 2026
- Compliance claims
- The maker describes its infrastructure as SOC 2 Type II aligned and says the product is GDPR compliant and CCPA/CPRA ready.focusoshr.com · read 15 Oct 2026
- Compliance scoring
- Compliance Shield scores cases in real time using field completeness, SLA adherence, risk heatmaps and audit-readiness indicators.focusoshr.com · read 15 Oct 2026
- Database security
- The security architecture says every database table is protected by granular row-level policies.focusoshr.com · read 15 Oct 2026
- Data residency
- US data centers are the default and EU residency is offered as an option.focusoshr.com · read 15 Oct 2026
- Discipline tracking
- Discipline Tracker records progressive-discipline action types, follow-up dates, statuses and linked cases.focusoshr.com · read 15 Oct 2026
- Employee engagement
- Metagagement is described as an eight-step engagement program with session tracking, supervisor feedback and automated progress monitoring.focusoshr.com · read 15 Oct 2026
