empower
empower · Ellesmere Port, Cheshire, UK · founded 2001
What it is
empower® is a web-based employee relations platform combining case management, guided manager journeys, analytics and optional expert HR advice. It supports disciplinary and misconduct matters, grievances, workplace investigations, sickness absence, performance and capability concerns, flexible working requests, and bullying and harassment complaints. Structured workflows bring cases, documentation and decisions together with audit trails and policy-aligned processes. They can automate routine tasks, prompt actions, manage correspondence and support Subject Access Request administration. empower® enable provides HR-led case management and analytics; empower® transform adds guided manager journeys for self-service with HR oversight. Dashboards help HR teams identify trends and risks, benchmark activity and inform workforce decisions. Analytics can refresh as frequently as daily and use a regular people-data feed from the customer’s people platform. The platform can be configured for different processes, policies, brands and user views. AdviserPlus says it hosts the service in UK Microsoft Azure data centres with geo-replication between UK South and UK West, and lists encryption at rest and in transit, MFA and role-based permissions. Pricing is on request.
For and against
For
- Supports a broad range of employee relations case types
- Audit trails accompany case documentation and decisions
- Dashboards surface trends, risks and benchmarks
- UK hosting with geo-replication between two regions
Against
- Pricing is available on request
- Analytics depends on a regular people-data feed
- Guided manager journeys are part of transform
The verdict
empower® brings employee relations workflows, case records and analytics together, with separate options for HR-led management and guided manager journeys. Teams should compare the enable and transform options and ask AdviserPlus for tailored pricing.
Who it suits
It is designed for HR, employee relations and people teams managing high-volume employee relations activity. The transform option may suit teams seeking guided manager self-service with HR oversight.
Plans and prices
empower® enable
HR-led case management · case reports and audit trails · policy-aligned workflows · dashboards
Read 5 Oct 2026 · adviserplus.com
empower® transform
Includes empower® enable · guided manager journeys · manager self-service · HR oversight
Read 5 Oct 2026 · adviserplus.com
On the record
- Access controls
- The product page lists multi-factor authentication, UK data storage, role-based permissions and auditability.adviserplus.com · read 5 Oct 2026
- Analytics
- Its dashboards and workforce analytics help HR teams track case progress, identify trends and risks, and benchmark employee relations data.adviserplus.com · read 5 Oct 2026
- Audience
- The maker says empower® is built for HR, employee relations and people teams managing high-volume employee relations activity.adviserplus.com · read 5 Oct 2026
- Case management
- The platform brings employee relations cases, documentation and decisions together, with audit trails and policy-aligned workflows.adviserplus.com · read 5 Oct 2026
- Case types
- It supports disciplinary and misconduct matters, grievances, workplace investigations, sickness absence, performance and capability concerns, flexible working requests, and bullying and harassment complaints.adviserplus.com · read 5 Oct 2026
- Case workflows
- The platform supports structured workflows, routine task automation, action prompts, correspondence, documentation and Subject Access Request administration.adviserplus.com · read 5 Oct 2026
- Company
- AdviserPlus says it was founded in 2001.adviserplus.com · read 5 Oct 2026
- Configuration
- The platform can be configured for different processes, policies and brands, with content and views tailored to the relevant users.adviserplus.com · read 5 Oct 2026
- Data feed
- The analytics solution uses a regular feed of people data from the customer's people platform, typically shared securely overnight.adviserplus.com · read 5 Oct 2026
- Hosting and security
- AdviserPlus says its solutions are hosted in UK-based Microsoft Azure data centres with geo-replication between UK South and UK West, and lists encryption at rest and in transit, annual third-party penetration testing, and ISO 27001:2022 certification.adviserplus.com · read 5 Oct 2026
- Hosting resilience
- AdviserPlus says its solutions use UK Azure data centres with geo-replication between UK South and UK West, and that business continuity and disaster recovery frameworks are regularly tested.adviserplus.com · read 5 Oct 2026
- Integrations
- The maker describes nightly XML people-data feeds to an AdviserPlus SFTP server, API integration as an option, and support for SSO including SAML 2.0 and AD.info.adviserplus.com · read 5 Oct 2026
- Intended users
- The product is described as built for HR, employee relations and people teams managing high-volume employee relations activity.adviserplus.com · read 5 Oct 2026
- Maintenance
- AdviserPlus says its hosted solutions are maintained by its team, including data protection, server patching, software updates and domain management.adviserplus.com · read 5 Oct 2026
- Manager journeys
- The transform solution guides managers through employee relations processes and is described as typically enabling self-service of 90% of ER tasks.adviserplus.com · read 5 Oct 2026
- Product options
- empower® enable provides HR-led case management and analytics, while empower® transform adds guided manager journeys for self-service with HR oversight.adviserplus.com · read 5 Oct 2026
- Purpose
- empower® combines cloud-based employee relations case management, guided manager journeys, analytics and optional expert HR advice.adviserplus.com · read 5 Oct 2026
- Security
- The platform is hosted on Microsoft Azure in the UK, supports MFA and role-based permissions, and stores data in the UK with auditability.adviserplus.com · read 5 Oct 2026
