LaborSoft

Plans and prices

Every plan, in full

On the record

API limitation

The FAQ states that APIs are not currently supported.laborsoft.com · read 11 Oct 2026

Backups and retention

LaborSoft says customer data is backed up across geographically redundant Azure regions and is not deleted by default; custom deletion programs can be arranged.laborsoft.com · read 11 Oct 2026

Browser access

The cloud application is accessible through Microsoft Edge, Google Chrome, or Apple Safari, and Microsoft Word is recommended for generating template letters.laborsoft.com · read 11 Oct 2026

Case workflows

The platform covers incidents and investigations, discipline, grievances and arbitration, EEO, document management, and scheduling.laborsoft.com · read 11 Oct 2026

Customization

Organizations can customize workflows, reporting, case management processes, alerts, and case types.laborsoft.com · read 11 Oct 2026

HRIS integrations

LaborSoft supports scheduled secure SFTP transfers of employee data in CSV format from HRIS systems such as Workday and PeopleSoft.laborsoft.com · read 11 Oct 2026

Intended customers

LaborSoft describes its customers as including corporate and commercial organizations, municipalities, government agencies, nonprofits, and teams in education, healthcare, transit, and utilities.laborsoft.com · read 11 Oct 2026

Labor relations tools

Labor relations features include templates, automated workflows, custom reports, and schedule reminders for grievance and arbitration steps.laborsoft.com · read 11 Oct 2026

Privacy

LaborSoft says it does not use customer-submitted case data for advertising purposes and does not sell personal information.laborsoft.com · read 11 Oct 2026

Product

LaborSoft is cloud-based HR case management software for employee relations, labor relations, and related workplace cases.laborsoft.com · read 11 Oct 2026

Reporting

The software offers custom reports, KPI tracking, historical trend analysis, and dashboards with real-time case visibility.laborsoft.com · read 11 Oct 2026

Security

LaborSoft says it uses 256-bit AES encryption, Azure-hosted security protocols, unique user credentials, and HTTPS/TLS; MFA is described as planned for a future update.laborsoft.com · read 11 Oct 2026

Security practices

LaborSoft says it conducts security scans and penetration testing, reviews logs, and applies patches under a change management policy.laborsoft.com · read 11 Oct 2026

Support

LaborSoft offers onboarding, a user guide, ongoing email or phone support, and training sessions via Zoom.laborsoft.com · read 11 Oct 2026

Workflow automation

Yeslaborsoft.com · read 20 Sep 2026

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